Comfort Inn Cancún Aeropuerto

Everything was great, breakfast was adequate. Food ok, room was comfortable. Clean as well. We had a broken shower door in our room although it really didn't affect us.

We had sent a message ahead to have the shuttle available from the airport & were messaged that it only was available from 2:30pm-9:30pm, we ended up arriving at 11:30pm & had to pay $60US for a taxi, was not happy. Additionally, my parents also arrived the day before at 9:30pm & just missed the last shuttle, having to pay for a cab ride as well. I would expect that being so close to the airport you would have this as a resource for your customers with a bigger arrival window. Even having a small charge is better that $60US they wanted $85US before we bartered.

Perfect location if you have a night in between flights, Totally worth it because they also provide the transportation from and to the airport. Satisfying breakfast, clean comfortable rooms.

Only bad thing about the transfer to the airport is that they have only one van that operates every one hour, if that I full you have to wait do one hour do the next one which almost cost me my flight, but it was also my fault that I didn’t ask at the reception earlier.

We loved that it was so close the airport and our car rental store. It was exactly what we expected from a corporate chain. The floor was quiet, the room was impeccably clean. White sheets and comforters were clean. Bathroom was modern and beautiful. Such a great way to spend the last night in Mexico resting before departure. We really enjoyed our stay here and highly recommend it for the convenience and cleanliness. The staff was also very helpful.

The breakfast rolls, bread and pastries were stale. I can overlook this. Also, for those of you with a vehicle, be careful when exiting the garage, its very tight and we ended up scratching the bumper. Just take care with that. Other than that we would highly suggest spending the night here!

It's not a luxury hotel, and it's located by the road, but as the name suggests, it's a hotel near the airport, likely intended for a one-night stay. In that sense, it met our expectations.

It's unfortunate that breakfast isn't available before 7 am, as we had an early flight and missed out on breakfast.

We had a late flight and thought we would stay here rather going straight onto the resort. 10 minutes away from the airport. Free shuttle that they were happy to come back for us after we were delayed.

Not much around the hotel but it was just somewhere to sleep.

The staff where amazing. Very helpful and pleasant to deal with. Free transfer from and to the airport was really great!

I was in a “door” separated room and could hear the neighbours…. Plus workers early in the morning walking in the corridor but wasn’t too bad.

I have been traveling a lot to this area in Mexico and this is by far the best value I have gotten for my money. Not only the location is ideal (within walking distance of the ferry, clubs, shops, restaurants, excursions set up, etc.) but also the hotel was beautiful and clean, spacious rooms!!. The staff was SUPERB!! Everyone was extremely kind and helpful. The included breakfast was delicious and fresh., I had omelets and fruit every day!! And let me tell you about the roof top pool!! OMG it was amazing. super clean area overlooking the ocean .me and my friend had a great time dancing and eating there ..took amazing pictures .. I will be back to this hotel on my next trip to Cozumel for sure!! And strongly recommend it!!

The location near Cancun airport , 2 ways free shuttle bus services, and free breakfast from 7 am to 11am.

Wi-Fi isn’t working properly!

The location is perfect, close to the airport for a quick overnight layover. Collection from the airport and good communication with staff prior to pick up.

It is very basic, clean and simple so no major negative. Could do with a bit of upgrading.

checking in and out was excellent thanks to Miguel Cisneros de los Santos who went out of his way to make my stay more comfortable

bright light from the a/c and TV service in the room. Apart from that it was perfect the handicap bathroom was great!!!