Alpine Resort Motel

We got a last minute upgrade from our reservation for a basic room. I'm not sure what the basic room would have been like really but the deluxe room was in the other building, it is a brick building and the walls are very thick. It was peaceful and quiet. We had a bit of a view of the lake. It was a very warm and comfortable room. TV, fridge, plenty of cupboards. I couldn't fault the room, location, ease of entry or parking, everything was brilliant for which is essentially one of the more budget places around town.

The tap handle in the bathroom was ready to fall off. The spa didn't work but hey, it was a free room upgrade so that didn't matter. Beds were slightly hard but not too bad, some might like it that way. The on-site restaurant was a very weird arrangement. They do traditional oriental hotpot only. It took quite some prompting to establish that yes, they did offer chicken nuggets and chips for my child to eat. I feel if they went to a bit of an effort to also cater to a westernised customer, they would have a much more viable restaurant business.

The property is located close to the lake and a small shopping centre both within a comfortable walking distance. it has a roof top patio with tables and seating overlooking the lake. I’m not sure I’d describe it as a resort though. The rooms have a kettle, toaster and microwave which is great for preparing simple meals. I stayed in summer so there is no room service available.

Having stayed here several times this time was the first time staying on the lower floor which has adjoining rooms. Because of the doors between rooms (mine had 2 doors to access a room either side of mine) it is very noisy. I could hear morning alarms and conversations quite clearly, televisions, the bathrooms being used and the kettle being boiled. It was an issue for me with guests returning in the evening which woke me up. The outside children’s area could do with some maintenance. The trampoline is in total disrepair and has been for the last few years. It needs to be removed and the area given some attention.

Great location - 30 mins to Perisher or Thredbo, 2 mins to Woolies to get food/ shopping needs. Room was warm and comfy with great view over the lake. There's an outdoor area to do basic cooking, we brought the travel stove to cook noodle in the morning. There's microwave, kettle and toaster provided in the room. Self check in and check out are convenient.

Price point - wish it could be lower than 600 per night but its peak of winter, acceptable.

The room was very good for the price. Getting check in details was overly complicated with multiple emails back and forth. The after hours key collection was faulty and when i rang their phone i got an answering machine and they didnt ring back. Poor service. Still good value with a nice room and a low price.

When i spoke to someone about the key collection problem they were rude. There was a electrical fitting near the bunks with bare wires exposed. Potially deadly for a child.

The lake View family room’s view is awesome. You can see the whole Jindabyne lake in your bed. The self check in and check out process is quick and easy . No need to chat with any staff at all. Get the key and return the key without meeting any staff.

The only downside is there is construction going on in front of the property. So the view toward the lake is a little bit less perfect. But it’s not really their fault.

Staff were very proactive once the room was booked - I was sent a pre-check in form and once that was completed, check-in details were sent via SMS which made it very easy for us to check in at our convenience. Beds were quite comfortable and bathroom was clean. Very warm in winter!

We could hear the kids from next door early in the morning so walls are a bit thin.

The location of the motel is perfect for going to dinner, getting groceries and coming from the snow fields. Quiet street and room allowed for a relaxing afternoon before a short drive to dinner. Plenty of parking spaces in the off street carpark so no worries coming back after dinner.

Exceptionally clean upon arrival with immaculate presentation, clear instructions for check-in, plenty of parking, great in-room facilities (cups, bowls, plates, cutlery, dishwashing liquid, towel and cloth; microwave, kettle, toaster).

Missing door handle on inside of bathroom, lack of on-site staff for consult, located on edge of town.

Check in and out was fantastic. Location was great! Nice,clean and no outside noise.

The water pressure in the shower was next to none but least the water that did come out was hot. Wouldn’t like to have to wash hair as it would have taken hours.

Clean, well-appointed room with a nice big bathtub (which unfortunately I didn’t get to use). most reasonable prices in Jindabyne during the ski season. I had a major skiing accident and rang reception to see if I could stay on in the room while my family skied on our checkout day. The lady was really kind and offered me a free extra night’s accommodation and asked if she could help with anything. So considerate.