Serotel Lutèce

Good breakfast, good staff, fantastic location. Easy metro access. Lots of local eateries. Off the well beaten tourist trail.

Superior double room which wasn't particularly big. Basic room facilities. Fire alarm went off twice during the early hours due to people smoking, not the hotels fault, but not good customer service followed either.

Such a beautiful hotel with loads of character.

We stayed in a 2 joint rooms on the 5th floor. The hotel stuff was very kind and helpful. They assisted us with any question or issue we had. The rooms were really nice, comfortable and clean. The A/C worked great. The rooms had small minibars we used for milk and chocolates milk for the kids.

Exceptional caring and friendly staff. Cleanliness and comfort of hotel. Beds etc very comfortable. Good breakfasts. Lovely outside garden area. Close to transport and close to lovely restaurants in nearby Latin Quarter. Such a great hotel and would thoroughly recommend.

Nothing at all

Perfect location and metro access 2min walk. not too crowded area and great location to soak in the Parisian lifestyle. This Hotel exceeded my expectations and there were days that I would want to stay in. the beautiful courtyard was great if you wanted to sit outside, and my room was nice and quiet and comfy bed and pillows. My check in, check out and stay experiences from the staff was amazing and I felt comfortable and safe at all times and they were happy to arrange taxi services when need and provided me with information. Adjustable air-condition and Windows to open was great and some days you just wanted the natural air. Great to have Kettle and fridge in the room and mini bar service was also available. They also provided complimentary water daily and I did not need to buy any toiletries as what they provided was great quality! I had a night flight and loved that check out was at midday and they held my bags for the day and offered use of bathroom to change before I went to the airport, Thank You that was very convenient for me. On my next visit I will be staying here again without a doubt!!

There was nothing I didn't like, I am going back.

Beautiful place with friendly staff! The room was very cute like staying inside Beauty and the Beast castle. Fresh fruit, water and coffee, nice sitting area in the lobby. Excellent AC and elevator too which were not offered in a lot of other properties in similar price range but were a blessing on hot summer days with temps in 85-86 range! The breakfast was 17euro. It was nice, ordinary but pretty decent and saved time! It was walking distance from a few landmarks like Notre dame , Luxembourg gardens, moufettard street etc .. the manager gave me a map and highlighter everything important and useful! Eiffel Tower / Louvre and Montemarte required bus/metro.

It’s interesting that in most North American hotels the pancakes, waffles, crepes etc are fresh (machine made but fresh).. but the crepes and pancakes here were cold. They tasted good. I just found it but odd.

very clean and nice hotel. all decorations looked lovely and we absolutely enjoyed our stay. the staff was really nice and also recommended a really nice France restaurant nearby which was the best tip ever

nothing

Staff went far and beyond to make us feel comfortable. Both, Joao and Hussein were the most polite and kind managers you could imagine. The young man at the breakfast restaurant was also super kind. The hotel is beautiful, the area is small but we had stayed other times in Paris in another hotel and it was same size than this one. It exceed our expectations.

We arrived exhausted to the hotel and it took a bit further than expected to register in because there is only one front desk person at the time, and there was another family registering at that moment. But anything was compensated with the managers’ kindness.

Hotel Beautiful décor which enticed us to stay from viewing online. Quiet location between Latin Quarter and Montparnasse. Also close to Saint Germain. Close to Rue Mouffetard, a very French authentic little street. Very polite and friendly staff. Room. Very clean, quiet, well decorated, (tv, kettle, mini-fridge). Arguable very "compact" so if you are travelling with a lot of luggage you should size up. Great shower. Nice shuttered windows opening onto private courtyard.

Arguably compact room. But in fairness, this is something that appears to be the case with most hotels in Paris. Might be a bit out of the way for some, from Central Paris locations like the Louvre, etc. But the polite hotel staff can easily arrange taxis etc.

This was our second stay in the hotel. The place is lovely, easy to reach, and the communication before and during the stay were excellent. All the people working there whom we encountered were very friendly and helpful. The decor is great (well, if you like more eighteenth century decor, which we do!), the room was comfortable, and well-equipped. The breakfast room, down in the cellar, is wonderful and mostly the breakfast was good. The location was perfect for us as we could go most places on foot, and there are buses or metro stations not too far away, and the Luxembourg train station with connections to the airport is close by too. Nearby is the Rue Mouffetard, with small shops and restaurants, and there were many restaurants, cafes and bakers close by. We would certainly hope to return next time we go to Paris.

Like most hotel rooms, the lighting is somewhat subdued, and as we needed to do some work, it was rather hard to see. As noted above, breakfast was good, though for a couple of days, they seemed to have run out of most of the cheese and scrambled eggs, and the grapefruit juice tasted a bit fermented one morning. But these were minor points and the overall experience was first-rate.