Capri Palace Jumeirah

Breakfast quality was superb , plenty of choice as well. The staff generally were so helpful, Fred the pool attendant is worth his weight in gold. Although the hotel seemed quiet in the evening, you’ll find it more lively on the roof top bar. Additionally the shuttle service is so convenient, plus it’s free ! Use the shuttle to go to the “Il Riccio” restaurant ( Part of Capri Palace) which is 10 minutes away, it’s located near the blue grotto. Great food and atmosphere , it’s pricey but worth every penny.

An unpleasant smell in the reception area, nothing else comes to mind.

the staff were phenomenal- at all levels. we felt well treated with the shuttles, wait staff, concierge, and spa staff. the location was great too. out of the bustle of Capri town.

the room was odd for the price. the. garden view was bamboo in a pot off a non- functioning terrace. the assumption was for the cost the garden view would have been an actual open space to look at. the floor tiles were clean, but there was debri in the grout. Lee got the feeling that if we had booked directly with the hotel, the room might have been as described. still- the service compensated for the over valued room.

I had the pleasure of staying there recently and I must say that I was thoroughly impressed with my experience. One thing that stood out to me was the super friendly staff. They were incredibly welcoming and helpful throughout my stay, which made me feel comfortable and well taken care of. In addition to the staff, the view from the hotel was absolutely stunning. I was able to enjoy breathtaking panoramas of the island and the sea from my room, which added to the already wonderful experience. Finally, the rooms themselves were truly wonderful. They were spacious, elegant, and very comfortable, making my stay at the Capri Palace Hotel truly one to remember. Overall, I would highly recommend the Capri Palace Hotel to anyone looking for a luxurious and memorable experience on the beautiful island of Capri.

everything was perfect

It was the 8th time i was visiting the hotel. We had an amazing suite with a private pool which was really magnificent. The breakfast in the Capri Palace is one of the best not the biggest buffet but only the best of the best products. Special thanks to the very lovely and helpful poolboy!

There were really a lot of wasps while having lunch. I think they should be able to find a solution to solve this problem.

Service was impeccable, both at the hotel and the beach club. They called the night before I checked in to ask if I had any special requirements, met me at the port, welcome drink and snacks while I waited for my room, upgraded my room because it was my birthday and greeted me with balloons, cake, and champagne in the my room, took care of chairlift tickets, and even brought my bags down to the port while I took a walk around Anacapri. Breakfast was bountiful and delicious, especially the vast array of fruit juices. They anticipated all of my needs and more!

Outstanding customer service, we were upgraded from standard garden room to Athena suite with private heated pool for the same price, which made our stay! Breakfast was good, pool side service and food were great, special thanks to Federico. We also liked the complimentary sun-beds at their beach club il Riccio and the complementary return shuttle service.

nothing

The location is perfect , and the staff was helpful they arranged all the details for us .amazing experiences. Highly rocomended, as we celebrate our anniversary , as a nice gift from capri Palace juimairah , they upgraded the room 😍

The service from the staff was flawless. They were so helpful! Great breakfast and nice facilitates.

hotel rooms were a little dated, tech needs updating. We unfortunately had a really rainy/wet visit, the TVs do not have any of the streaming services built in or ability to cast to from a phone.

Everything from the room to the food and spa facilities, shuttle service whenever we needed it. Being escorted to our boat. Hotel helped us skip the queue for the chair lift.

The only problem I found was the bed wasn’t as comfortable as Jumeirah beds in Dubai.

The bar staff always very helpful, also the guy that helps at the pool area. Nice and friendly.

slow service , room a bit outdated. Bathroom not impressive at all. Beach club Il Riccio is 10 min away from the hotel, they offer a free shuttle to get there but when you look at the pictures of the hotel you get the impression that it’s all in one place. Also the beach club is always fully booked so you don't have a chance to go even if you are staying at the hotel. Concierge service could be better.