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+1-833-728-2041301 reviews
From
$63Av. 5 de Mayo #12, esq. c/ Calle 1 de Marzo Centro Histórico, San Cristóbal de Las Casas, 29200, MX
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+1-833-728-2041301 reviews
1/64
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$63Call for great rates
+1-833-728-2041Pet Friendly
Free Private Parking
Free wifi
24-hour front desk
Non-smoking rooms
Garden view
Restaurant
Picnic area
Welcome to Hotel Casa de Familia de San Cristobal, a charming 5-star hotel located in the heart of San Cristóbal de las Casas, Mexico. Just a short 0.5mi walk from the city center, this hotel offers convenience and comfort to all its guests.
With 301 rave reviews, it's no wonder why Hotel Casa de Familia de San Cristobal is a top choice for travelers. The hotel features a range of amenities to enhance your stay, including free WiFi, a 24-hour front desk, and a pet-friendly environment. Whether you're lounging in the garden, enjoying a meal at the restaurant, or relaxing on your private terrace or balcony, you'll feel right at home in this cozy hotel.
Starting at a minimum price of $63, Hotel Casa de Familia de San Cristobal offers affordable luxury in a beautiful setting. From the garden views to the spacious rooms with modern amenities, this hotel exceeds expectations. Explore the historic charm of San Cristóbal de las Casas, visit nearby attractions, and experience the warmth and hospitality of this wonderful hotel.
When it comes to dining, Hotel Casa de Familia de San Cristobal has you covered with its very own traditional Mexican restaurant, Restaurante #1. Indulge in the rich flavors of authentic Mexican cuisine while immersing yourself in the vibrant ambiance of the restaurant. From savory tacos to mouthwatering tamales, you'll be treated to a culinary experience that will leave your taste buds wanting more. Whether you're in the mood for a leisurely dinner or a quick snack, Restaurante #1 is the perfect place to satisfy your cravings.
Payment is a breeze at Hotel Casa de Familia de San Cristobal. Cash is accepted, and for your convenience, the hotel also accepts major credit cards including Visa, Mastercard, American Express, and Maestro. So you can choose the payment method that is most convenient for you and enjoy a seamless stay from start to finish.
The hotel offers a variety of room types to accommodate different needs and preferences. From the cozy Superior and Standard Double rooms to the spacious Deluxe Two Beds and Deluxe Suite, there's a room for every traveler. Whether you're traveling with a loved one or a group of friends, you'll find the perfect space to unwind and relax after a day of exploration. With comfortable beds, modern amenities, and stylish decor, you'll feel right at home in these well-appointed rooms. So come and experience the welcoming atmosphere and exceptional hospitality of Hotel Casa de Familia de San Cristobal.
Closest airports
Ángel Albino Corzo International Airport
28.4miPet Friendly
Free Private Parking
Free wifi
24-hour front desk
Non-smoking rooms
Garden view
Restaurant
Picnic area
Garden
Free toiletries
Terrace
Patio
Balcony
Private Bathroom
Parking On Site
Superior
1 Double Bed
150 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
+
Welcome to our Superior Double room, offering a cozy space for up to 2 adults and 1 child. Enjoy comfort and convenience with amenities such as a private bathroom, minibar, coffee machine, and flat-screen TV. With hardwood floors, free toiletries, and streaming services like Netflix, your stay with us will be unforgettable.
Standard Double Room
1 Queen Size Bed
185 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
Experience comfort and relaxation in our Standard Double Room featuring a spacious 183 sqft. Enjoy the convenience of a private bathroom, minibar, coffee machine, and a flat-screen TV.
Double Room with Garden View
2 Queen Size Beds
215 sqft
Garden view
Private Bathroom
Balcony
Terrace
x4
+
x3
Indulge in the spaciousness and comfort of our Deluxe Two Beds room, offering 215 sqft of living space and featuring two queen size beds. Relax and enjoy the garden view from your private balcony or terrace, and pamper yourself in the luxurious bathtub. Available amenities include a minibar, coffee machine, flat-screen TV, and free toiletries. Perfect for accommodating 4 adults and 2 children, this room will provide a memorable stay for the whole family.
Junior Suite
1 Sofa Bed
1 King Size Bed
270 sqft
Garden view
Private Bathroom
Minibar
Coffee machine
Indulge in a spacious Junior Suite with a charming garden view, featuring a cozy Queen size bed, a sofa bed, and modern amenities such as a flat-screen TV, coffee machine, and minibar for a comfortable and relaxing stay.
Deluxe Suite
1 Queen Size Bed
195 sqft
Private Bathroom
Balcony
Terrace
Minibar
Experience true luxury in our Deluxe Suite, featuring a spacious 194 sqft of elegance and sophistication. Enjoy the modern comforts of a private bathroom, balcony, terrace, minibar, coffee machine, and flat-screen TV, plus stunning views of the inner courtyard. Perfect for a relaxing getaway with your loved one.
Standard Two Beds
2 Queen Size Beds
195 sqft
Private Bathroom
Minibar
Coffee machine
Flat-screen TV
x4
+
x3
Enjoy a spacious Standard Two Beds room with 194 sqft of comfort and convenience. Perfect for families or groups, this room accommodates 4 adults and 2 children, and features two cozy Queen size beds, a private bathroom with bathtub, and modern amenities such as a minibar, coffee machine, and flat-screen TV with streaming service.
9.5
301 reviewsFrom
$63Categories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇬🇧
Ruben
8.2
8.2
The building and interior of Collection O Casa de Familia is beautiful. Set in what was originally a large family house. It was very central with an excellent location. We could walk everywhere. It felt comfortable and clean. Staff were very friendly and helped us organise tours directly with the hotel which were amazing, affordable and went smoothly. The breakfast was excellent too.
Our rooms had no windows except a ceiling light but our blind was broken so we couldn't open it which made the room very dark. In the eaves of the room there was a void which went across the top of our bathroom and over into the storage room which 1. meant we felt we didn't have full privacy as any staff in the storage room would be able to hear us and vice versa, and 2. it meant that a lot of noise would funnel into our room from outside every night and we couldn't shut it out. Very frustrating. We also found a cockroach in our room within 30 mins of arrival.
🇨🇭
Simon
9.1
9.1
-Very friendly staff -beautiful building
Too cold at night. They need a new heating badly
🇺🇸
Alberto
10
10
Rooms: Luxurious! We really enjoyed the coffee machine. The room was clean, the water pressure was good. Hot water arrived, but after a wait. Bathroom had working everything. We used the provided robes as we sat out on the balcony, overlooking the gardens, with a coffee. Great start to the day. Staff: The young man Victor, was so accommodating! When our room was not ready (we arrived early), he actually gave us a tour of the hotel to make the time go by. He brought us drinks to the gardens (at our cost) and then came to get us when the room was ready. Amazing treatment! Location: Unbeatable! In the middle of the historic district, just 3 blocks from the main square. Quiet even with that location! Restaurant: Apparently it is not part of the hotel, but run and managed separately. The only breakfast option is a “served buffet”. I would suggest, for people in a hurry, that the restaurant also offer an option for plated dishes. The concept is great when one is not running to catch a tour, but must be avoided if you are looking for a quick breakfast. We had one rushed breakfast and one leisurely. The leisurely was much more enjoyable. Pablo was friendly and attentive. I would also suggest having a bartender in the late afternoon/evenings so the hotel guests could enjoy the gardens before going out for dinner. All in all it was an amazing stay, one to be repeated on future trips to San Cristobal de las Casas!!
🇺🇸
Jeffery
10
10
The Hotel is absolutely beautiful..I call it elegant eclectic, as far as the decor. It is ideally located, two blocks from Main Plaza. Offers small container of Chiapan Coffee in room ( no coffee packets). On Sunday morning, I awoke to Marimba music in it's interior courtyard, comfortable bed and modern bathroom, elegant restaurant, good security..I did not want to leave.
Our standard room did not have a ceiling fan or any air circulation. Superior rooms open to the Courtyard, having a small balcony.
🇦🇺
Stephen
10
10
This is a beautiful hotel in the heart of San Cristobal. It is extremely comfortable, and beautifully decorated. The staff were outstanding. We only ate one meal there (breakfast) and even simple pancakes was amazing. One of the nicest little hotels I’ve stayed in.
The wifi was weak in our room. I spent time on a very comfy sofa right outside my room where the wifi was good catching up on work. We had some street noise in our room in the morning.
🇳🇱
Michel
8.2
8.2
Clean, beautiful building and garden. Luxirious feeling.
No window we could open ourselves, so it was muggy. Noisy: there is a collectivo stop in front of the hotel were our room was. The bed squeeked at the slightest movement. For an expensive and well rated hotel there were some other annoying things: Staff nocking our door at 7:45 for cleaning. When coming back to room after breakfast at 9:00, the room was unavailable because of cleaning. Last day the keycard didn't work anymore and had to be reactivated. The frontdoor is always locked, no tap water available; only on request. Breakfast one dish was simply bad (especially the fries).
🇩🇪
Stefan
9.1
9.1
Everything else was absolutely perfect. Many small details. Decoration with love. Great garden. Hygienic, clean. Many small things which is paid attention and make the stay absolutely unique. Well located in the heart of the city and besides a lot od restaurants and bars. Free and safe parking space procided. Altogether an almost perfect package.
Our room was unfortunately connected to 3 or 4 other rooms without any barrier under the roof, so it was noisy. The next room belonged to the cleaning lady. Whenever she poured some water, sneezed or coughed, we heard it as if she was in the same room like us. The same with the guests who started listening to music a 4 a.m. - we could identify every song unfortunately. The breakfast came cold one day. And - a small thing - the jamon serrano was not jamon serrano. The packages is good and of great quality. Nevertheless I wanted my coffee with a little bit of milk, which was charged extra.
🇺🇸
Vincent
9.1
9.1
Great location, beautiful grounds, clean and comfortable rooms. Great bed and smooth sheets
No a/c was clearly specified and weather is usually cool, but the room was unusually warm and we were told they didn't have any fans. Took a while to get enough ventilation in the room.
🇦🇹
Ekaterina
10
10
Cool place: clean, comfortable, stylish, safe, friendly. The bed is super comfortable, it literally embraces you after a long travel. My room had a nice wooden floor and a small balcony looking at the patio, it was pretty quiet. The stuff is friendly and helpful, I had come after midnight and it was not a problem at all.
🇩🇪
Malte
10
10
The location is perfect to explore the central streets and the building and garden it's stunning. The room was super cleaned and great equipped. The bed is super comfortable and the bathroom is spacious. The staff was extraordinary and made us feel like home. They went above and beyond to make us feel comfortable. We would definitely come back, one of the best hotels we have stayed so far in Mexico.
Attractions
Rancho Nuevo Caves Natural Park (Grutas de Rancho Nuevo)
0.6miZinacantán
5.5miChiapa de Corzo
25.1miSumidero Canyon National Park (Parque Nacional Canón del Sumidero)
25.9miCascadas El Chiflón (El Chiflón Waterfalls)
28.6miSan Juan Chamula
29.5miAttractions
Rancho Nuevo Caves Natural Park (Grutas de Rancho Nuevo)
0.6miZinacantán
5.5miChiapa de Corzo
25.1miSumidero Canyon National Park (Parque Nacional Canón del Sumidero)
25.9miCascadas El Chiflón (El Chiflón Waterfalls)
28.6miSan Juan Chamula
29.5miAirports
Ángel Albino Corzo International Airport
28.4miYuria Arte Culinario
Cuisines
MexicanAmbiances
Family FriendlyPet Friendly
Free Private Parking
Free wifi
24-hour front desk
Non-smoking rooms
Garden view
Restaurant
Picnic area
Garden
Free toiletries
Terrace
Patio
Balcony
Private Bathroom
Parking On Site
Bathroom
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Minibar
Restaurant
Tea/Coffee maker
Front Desk Services
24-hour front desk
Baggage storage
Invoice provided
Tour desk
General
Family rooms
Hardwood or parquet floors
Heating
Non-smoking rooms
Pet Friendly
Smoke-free property
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Living Area
Desk
Media & Technology
Cable channels
Flat-screen TV
Streaming service (like Netflix)
Telephone
TV
Outdoors
Balcony
Garden
Outdoor furniture
Patio
Picnic area
Terrace
Parking
Free Private Parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Fan
Iron
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Safe
Smoke alarms
Safety features
First aid kits available
Transportation
Airport drop-off
Airport shuttle
Shuttle service
View
Garden view
Inner courtyard view
From
$63Check-in
From 14:00
Check-out
Until 12:00
Pets
Pets are not allowed.
Internet
WiFi is available in public areas and is free of charge.
Age restrictions
There's no age requirement for check-in
Curfew
Come and go whenever you want
Parking
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Children and beds
Child policies
Children of all ages are welcome.
Children 18 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Cards accepted at this property
Visa,
Mastercard,
American Express,
Cash only
This property accepts cash.
When are the check-in and check-out times for Hotel Casa de Familia de San Cristobal?
The established timings at Hotel Casa de Familia de San Cristobal are: Check-in after 02:00 PM and check-out before 12:00 PM.
Does Hotel Casa de Familia de San Cristobal come with parking?
Yes, there is convenient parking available at Hotel Casa de Familia de San Cristobal. The hotel offers free, private, on-site parking for guests. No prior reservation is required, ensuring a hassle-free experience for travelers with their own vehicles.
How much does a stay at Hotel Casa de Familia de San Cristobal cost?
Rates at Hotel Casa de Familia de San Cristobal commence from $63. However, final pricing may depend on room choices and booking dates. Always input your stay dates for precise rates.
Which room categories can I book at Hotel Casa de Familia de San Cristobal?
The hotel offers several types of rooms including Superior, Standard Double Room, Deluxe Two Beds, Junior Suite, Deluxe Suite, and Standard Two Beds. Smoking is not allowed in any of the rooms. The rooms accommodate either 2 or 4 adults, and some rooms can accommodate 1 or 2 children. The bed sizes range from double to queen size. The room sizes vary from 151 sqft to 269 sqft.
Which amenities can guests enjoy at Hotel Casa de Familia de San Cristobal?
Guests at Hotel Casa de Familia de San Cristobal can indulge in a variety of leisure activities during their stay. With an on-site restaurant, Restaurante #1, guests can enjoy delicious traditional Mexican cuisine without leaving the hotel premises.
In addition to dining options, the hotel's provided data does not mention any specific leisure amenities or activities. Therefore, it can be inferred that guests can spend their time exploring the surrounding area and taking advantage of the cultural and natural attractions that San Cristobal has to offer. Whether it's visiting historical sites, shopping in local markets, or exploring the beautiful landscapes of the region, guests will find plenty of ways to stay entertained during their stay.
Overall, the hotel provides a comfortable and convenient base for guests to enjoy their time in San Cristobal.
Does Hotel Casa de Familia de San Cristobal have on-site restaurants?
Yes, the hotel has a restaurant on site called Restaurante #1. The ambiance is traditional and they serve Mexican cuisine.
Does Hotel Casa de Familia de San Cristobal accept credit cards and cash payments?
Yes, Hotel Casa de Familia de San Cristobal accepts credit cards such as Visa, Mastercard, American Express, and Maestro. Cash payments are also accepted.
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