Hotel Lagoon - Pet Friendly

I had a different room than what Booking had shown me, but the staff resolved that and were friendly. The pool and garden are very nice and the breakfast is good as well. In the room nothing special, but it was fine and the airco worked well. In close vicinity are some stands to get streetfood and there's also a supermarket close by.

The setup is around the pool and if you're not lucky with other travellers, it can be noisy. The view of the lagoon is nice but it's not as nice as I expected it to be. Location is far away from town, you need a taxi.

I love the layout of the whole place, the lagoon, the room we had, had a private patio, breakfast was nice, staff was friendly but didn’t speak any English, their parrot was cute, their dog was very nice, their pool was clean and welcoming, the environment felt very safe, cozy, and relaxing. I want to model my house to be like this place.

We had no toilet seat in our bathroom, and our kids had no shampoo in their bathroom, between the two of us we had what we needed.

We had a great stay at the Hotel Lagoon. The hotel is really beautiful and private with a nice swimming pool. It also faces a lagoon that's really nice to look at. The staff was very friendly and helpful and the breakfast was very good. It's also conveniently close to the Belizean border.

The room we had was really nice, but the air conditioning was a bit noisy. It rattled a bit.

Great location. Very Clean. I was given room #10 overlooking the Lagoon which gave this room a lot of light. Very friendly helpful staff. The dogs are gorgeous. Breakfast was lots of sliced bread and a toaster provided with Jam and Peanut butter options. Then I had 2 egg omelette which was really nice. Coffee was good and there was hot water and different teas freely available. A short walk to get some great local food. Close to the Border Frontier for a taxi run. Plenty of hot water and reasonable water pressure. Internet worked well. Well worth a day or two stopover. No stairs / All at ground level.

No issues at all / All good

The staff were incredible (especially Ephraim), the grounds are beautiful, they've got a lot of cute little accents on an old motel. The breakfast was great, free coffee 24 hrs, & there is even a resident doggie that's just the sweetest! Pool was really well kept--we just didnt fo swimming this time. When the Free Zone/Zona Libre to Belize is open (Belize is closed to visitors b/c of Covid), its just down the street. There are also convenience stores, 2 farmacias, a hardware store & several little cocina economicas. This property is definitely old and basic but they have made some cute updates and it is VERY clean. The shower was nice & big & good pressure, but the mattresses were a little hard for us (could bring our bed cushion next time). Thank you!

Only the hard (for us) mattresses. Chetumal is a ways away and there isnt any delivery out to this area, but that didnt bother us. Lots & lots of good restaurant choices in Chetumal, neat super long malecon along the bayfront, & lots of stores.

The friendliness after a very stressfull mexico roadtrip gave us a perfect jump off spot to go into belize... the dogs that came to greet us were adorable and our dog got along with them well

The personnel was kind and helpful. The view and atmosphere at night was great. The breakfast was good. Near the “free zone”.

There were some loud neighbors.Other than that everything was alright.

I like the quiet area and the lake view.

I guess maybe since we were the only group of 4 that visited, the pool wasn't on so it couldn't filter. Basically the Pool could be cleaner.

Everything was great. Super friendly and helpful staff. Great omlette breakfast, clean rooms, hot water, clean pool and located close to the free zone. Enjoyed our stay, will be back

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The property is great, the staff so kind and the breakfast was delicious. Is amazing place to put pets.

The room lacks a closet or bench to place the suitcases.