Hilton Istanbul Maslak

Excellent hotel! Very polite and smiling staff who take care of every guest. Delicious breakfasts with a choice of dishes for every taste. Beautiful interior. I was recovering from surgery and was in the room almost all the time. My reservation was 9 nights. It was very comfortable and cozy, I never regretted staying there.

The only small negative for the entire stay was that the room service forgot about my order for 2 hours (and they usually brought it in 20 minutes!). I was really very hungry and was not able to go to a restaurant to eat. But such things happen, you just need to call to remind them in half an hour, and not wait like me for 2 hours :-)

The hotel breakfast is superb, with the greatest variety of food - including nice Turkish dishes - and almost one hundred food options. I loved it, it is tops. The staff is very attentive; they pay attention to your needs. Very good Hotel catering for meetings - like the Conference I attended - served fantastic, delicious lunches prepared by the Hotel Chef. Line 2 Metro stop is within walking distance, and it is very convenient to ride to the older and must-see historic parts of Istanbul. Enjoy the hotel's complimentary shuttle to the nearby shopping mall, which is full of attractions and food options.

It is a rather pricy hotel. The location is in the business and modern district of Maslak, distant from the Sulthanmet historic Istanbul.

Was spacious, just clean, comfortable the stuff at the front desk was very nice and understandable specially, the one who welcomed us at the first time when I registered I didn’t remember his name. He was very nice.

The treatment in the restaurant in the breakfast of some of the worker, there wasn’t professional they moved my table to another place to satisfy another customer without my notice, and that unacceptable for respectable hotel like Hilton hotel. I spoke to the manager he said he understand that And he is sorry for that

Cleanliness of beds and sheets Cleanliness gym room space Very good coffee in breakfast

The treatment of a receptionist at the checkout is not appropriate for the Hilton brand and is not appropriate for a 5-star hotel - I asked the employee, I called from the room several times because I am on the phone because I want to request a trolley .. No one answers the call from the room, he replies with the word I am busy!!! Also without an apology!!! I have the name of the employee, but I do not want to mention his name

The hotel was incredibly immaculate, and had the most friendly staff. my family and I were welcomed like like family from home. Upon arrival, late afternoon, check-in was incredibly smooth, and we were welcomed with warmth and hospitality. We were delighted to have received a sweet, welcome gesture of sweet treats, fresh fruit and treats for our daughters. Sumru made sure that our stay was up to the highest standards. All of the staff at Hilton Maslak deserve the highest praise. The breakfast was full of variety, a combination of continental, and Turkish options. All the services of the hotel were fantastic, my daughters used the swimming pool a few times, and even though there are not many children around they were not made feel awkward. Cleaning of the rooms were immaculate and the staff was always on hand to help with any questions. The hotel itself is located in the in the European side of Istanbul, and is only 30 minutes away from Istanbul airport. Transport is incredibly cheap and as little as 280 lira, you can get a yellow taxi to the airport. We also used the Metro which is a two minutes walking distance from the hotel and it’s called Istanyu Ayagaza, it is super cheap to use the Metro to get to all the main sightseeing in Istanbul, such as the blue mosque, Hagia Sophia, the Bosporus boat cruise, the old bazar, grand bazar and Egyptian bazar and it only cost you 9 Turkish lira per trip which is about 40p pennies. We spent five days in Istanbul and it was absolutely terrific due to the staff of Hilton maslak. We actually preferred that our hotel was in a quieter business area of Istanbul after a full day of sightseeing. We wanted to break out of the busy areas to rest and relax. We recommend this hotel to anyone don’t hesitate it’s ideal, even for families with children. My husband used the gym…He said it is absolutely great and was impressed. The checkout was smooth and reception was on hand in booking a cab back to the airport.

nothing, everything was perfect!!!

The variety and options on offer at breakfast was great. The staff were extremely attentive. The front desk arranged for an adapter for my laptop and phone then put it in my room and set everything up so when I got in I could just get going. They also organised to fix a button that was coming off my jacket and placed it in my room. Attention to detail was commendable. Nothing was too much trouble!

While the hotel was well located in the finance district, there were not restaurants or other forms of entertainment (coffee shops etc) in the area to easily access after hours. Not the hotels fault. Just how it is.

The breakfast was excellent! There was nothing missing, the variation of food was over our expectations. I would like to thank specially to the staff. They are all top professionals. I would like to thank specially to the manager of laundry services. I had steamer for my veil (we had our wedding in Istanbul:) ) but it was not strong enough. I was in panic and I did not know how to solve this issue before my wedding and asked for help to the reception. They were very attentive and sent the manager of laundry department to our room for guidance. He took my veil, by mentioning that their steamer is much stronger. In few minutes he brought back my veil as in perfect condition , with no wrinkles! Thank you all for this kind, friendly and very helpful attitude. It is very much appreciated.

The interiors of both common areas and rooms are gorgeous, it feels luxurious and well-designed. The bed was nice, there were black-out curtains, so I was able to get a good sleep. I couldn't hear other guests and my whole floor was non-smoking. There is a free shuttle to/from Istaniye mall every hour, which is very nice.

The breakfast was completely ordinary. There was, however, a harp player, which was very bizarre for me, but maybe it's just rich people style, I don't know. There was a bit of mold in the bathroom and no option for forced ventilation. The room overall was quite humid and there is no "dry" option on the AC. The door in the shower made a scary loud creaking noice when opened/closed. Transfer cost is ridiculous and is 4 times the price of taxi.

Everything was amazing. Staff were super friendly. They provided whatever I asked for. Special thanks to Mr Akin, who did his best during our stay. The room was super clean. The beds were comfy. The room service was great. The bathroom was super tidy. There is nothing negative about our stay. We enjoyed the breakfast, pool, view, etc. The location is great. Taxi can be found easily. Also, during rush hours, you can use metro station, one of the best line l, M2, that you can reach all main sightseeing and malls. Thanks for everything. We enjoyed our stay very much.

The hotel rooms were very clean and spacious, the staff were very friendly. We had an executive suite so we had access to the executive lounge which included breakfast, dinner and snacks and it was very good.

The location is not the best thing but we were 5 minutes away from Istinye Park and thats the only advantage of the location, but in Istanbul all areas are far and you need a car anyway. The experience at the hotel was amazing will surely repeat if the prices are a bit lower.