Royan Hotel Hagia Sophia, a member of Radisson Individuals0

Located within walking distance of major historical sites, etc. and with many dining options around that area. As dozens of others rightly noted, Mr. Aziz and his staff are uniformly friendly and helpful. The breakfast buffet is immense and really a feast; kitchen staff are attentive and regularly refill as needed. Nice view of the Bosphorus too and has some outdoor seating. Enjoyed the hotel's restaurant a couple of times for drinks/snacks and meals such as when we returned late from a day trip to Ephesus. Staff seemed happy, a tribute to great management and training. Would gladly return.

The restaurant ran out of a couple of items but that's to be expected.

Good location. Cleanliness. The staff was courteous and polite.

Was given a much smaller room than what I had booked. after two days of stay, the room was changed to a bigger room - but this wasn’t sea facing room that I had booked. This was frustrating. They did make an attempt towards service recovery - they waved my breakfast charges completely. But, surely the experience did leave a bad taste in mouth!

From the moment we arrived the staff were very welcoming and helpful. Semsettin (Shen) went above and beyond with a very in-depth review of the sites and attractions around Istanbul. his knowledge was incredible and the tours he booked for us were amazing. He greeted us with coffee and drinks, spoke to all of us (including my 9year old son) about what he recommends and every day / afternoon we saw him he was genuinely interested in what we had seen. This was Gold class service and the best we had ever seen. Aziz whom we saw most mornings was also incredibly helpful with our days plans, traffic information and site closures due to the public holidays. Again always welcoming upon our return with offers of coffee and snacks. The hotel is brand new, beautifully finished and very comfortable. The breakfast terrace is awesome on the top floor and the food and service was great. Mariana was always very helpful and went to great lengths to ensure we were well fed. the location is perfect, easy walking distance to the sites and restaurants. This hotel and its staff were amazing and blew our well traveled minds away. Thanks for a great stay!

Nil. perfect

everything was amazing and wonderful very friendly staffs specially the manager shams he was very support we feel like we are in home that’s why we extend our stay in Istanboul they have very nice and delicious breakfast at the terrace with amazing view the room was very clean and nice smell everywhere staffs was very helpful especially “Meric” really was a very good choice special thanks for the manger shams i lost my bag in airport and he help me with contact the airport many times until i found it

nothing ever thing was amazing

This is a newer hotel and we were so lucky to find it. it was about a 10 minute walk from Hagia Sophia and all the sites, but on a quiet street. Rooms were slightly small but the beds were so comfortable. the decor in this hotel is exceptional and lots of restaurants nearby. bathroom especially was very clean. we had a minor health issue Saturday night after the pharmacies had closed, and the staff went above and beyond to help us secure first aid supplies. really great hotel in a great location.

Because it’s so close to all the sites, good luck finding a taxi driver to take you there during rush hour and getting stuck being large tour buses. We got kicked out of our taxi and had to walk 10 minutes to the hotel with our heavy luggage but were given an extremely warm welcome when we arrived.

It was brand new and extremely well located. Azeez one of the managers was exceptionally helpful and very hospitable. His local knowledge about Istanbul was very useful and some great recommendations on things to do.

The location for Sultan Ahmet is excellent but if you are visiting other parts of Istanbul by taxi plan in advance as local taxi drivers can be very difficult.

Superb hotel located in the heart of Istanbul with a very friendly and helpful staff. Very comfortable rooms (not too big though) equipped with everything is need for a short stay. Level of cleanliness is very high both in the rooms and in common areas. Lots of shops and restaurants near the hotel make it convenient to have a breakfast/lunch/dinner or buy gifts / snacks at almost any time of the day. Public transport stops are located 5-10 min walk from the hotel which is also very convenient considering the constant traffic jams on the roads and unreliable taxi services. Breakfast is served at the roof top restaurant which has a great view on the sea. Breakfast is quite standard; however, the selection of fruits is quite large. Soundproof between rooms is not 100%. Due to the hotel location, there will be no noise from the roads at night. Hotel staff can arrange city tours and assist with reservations as well as provide valuable advice on transportations, good restaurants nearby, etc.

An indoor area of a restaurant where breakfast is served is quite tiny and in case if it rains outside, there could be no table available inside. Rooms with a sea view (standard rooms in our case) have an obstructive view to the sea and this is something to consider. However, it's still a great view.

it was clean, the staff were great. Absolute pleasure to stay there

the aircon unit fell in the room whilst I was sleeping. upon calling and informing them, I didn’t receive an apology nor if i am okay but simply sending an engineer up. rather dismissive as it did fall on my luggage

Very warm welcome to a beautiful property with Mediterranean vibes. Extremely clean, fantastic location in a friendly neighbourhood. Many terraces dotted around the hotel to just relax. Housekeeping was excellent as was Mr Aziz who looked after us on a daily basis ! Would not hesitate to return If they maintain same standards . 4 min walk from Topkapi palace , plenty restaurants right behind the hotel. Just an absolute gem in a lovely clean neighbourhood

The breakfast was not worth the 20 Euros. Limited selection and main emphasise on cheeses and meats. I didn’t like the fact that there were no individual portions of butter available but rather half a kilo in a huge serving bowl. Because the cost of breakfast was so high , to charge for Turkish coffee and fresh orange juice was also not a nice gesture. The egg station as well as the staff were very good and went out of their way to look after guests

Location! just 10 minutes walk to the Hagia, Sultan Ahmet, and Topkapi museum. Breakfast was good. I liked the hospitality of the staff (Mr. Aziz, Mr. Semsettin and Mr. Akif) were exceptionally friendly and helpful to guide and assist me with information which made my stay more comfortable and a memorable one. 10/10 for the cleanliness and hygiene! beautifully maintained. Very much enjoyed the Bosporus cruise arranged by the Hotel. It was great experience on the cruise the staff handling the Cruise were professional and friendly. I would highly recommend everyone staying at this property to take the Cruise.

Leaving the hotel!