The Ritz-Carlton, Dubai

The location, atmosphere, facilities, the beach Privacy, the breakfast, the swimming pool

It's very uncomfortable to stay in this hotel if you are of a different colour because we have been asked by the security guards, lifeguards, and waiters if we are staying at that hotel almost every day!! It felt like the hotel was not used to people of colours staying there. Even at one point, the life guard was not willing to give us service, which was so rude, and we have already complained to the management. Also, the room has a bad damp smell too.

We thank a lot Ritz Carlton for hospitality and High level service ! Cleaning service was twice a day. Personal at the breakfast was very helpful and welcoming! Once I asked for a avacado that was not on the buffet menu, so the next day one of the personal, asked if I wish avacado today. It was so kind of them to provide personal attention for each guest by remembering your preferences. We thank a lot of cleaning service team and restaurant team. Especially, Rahul from evening service and Monalisha from Restaurant.

We had a best New Years Eve ever. The staff is helpful and polite. Three restaurants provide excellent food. The views from the property are amazing. Private beach, beautiful garden, warm pool. Close to The Walk and to Marina. Rooms spacious with a nice view. Unforgettable breakfast!

The hotel did not provide us with bonvoy points as we booked through booking.com instead of booking directly with them, also there were no changes possible as we did not book directly with them. My first room had a sea view, but unfortunately hotel Five is under construction so the noise was hard to stand.

The place is very comfortable, suitable for those of you who are bored because of work

None at all

We enjoyed the pools, the breakfast was good as well food selection at pools, Tamoka restaurant on the beach was very nice.

We got a deluxe room that was 50 square meters but the bathroom was 20 out of 50 so at the end room was not so big and to add a bed for our daughter we had to ask to remove some forniture from the room. Kids club wasn’t great, activities were quite poor.

Really Excellent Resort

Dinner Bouffet was available only on 3 days out of 7 This was NOT Mentioned when I booked for half-board

Property was immaculate. Ideal for a family vacation. Staff were accommodating & polite.

Housekeeping looking for a tip all the time for doing their job. No got a problem tipping but when you pay to stay at the Ritz, I don’t think we should be expecting to tip people for basically doing their day to day job

I was looking for the right hotel for our family (a couple plus baby) in Dubai, that will be luxurious, clean, with a selection of F&B and attractive facilities. I am super-happy that we chose Ritz Carlton to be this hotel out of so many hotels to choose from in Dubai. The experience was excellent, the room was perfect (stayed in the new wing, in a quiet room next to the exit to the gardens and pool) - and that’s after asking for the most quiet room in the resort - a request which was fulfilled immediately by the friendly receptionist. The restaurants and amnesties of the hotel were great as well, and the breakfast was perfectly set with a clean presentation and a wide variety of food choices. In this note - I would like to thank the Ritz staff for our stay, and their helpful approach to all of our requests throughout our stay. Will be back for sure!

The Splendido restaurant was good, but starters weren’t as good as it should be, a bit tasteless and too simple for the price you pay.

We had a club level room. The service was exceptional from the moment we arrived. The staff was extremely helpful and friendly. They went above and beyond to make our stay special.

We would like to thank you for our magnificent stay at your hotel. It was one of the best vacations. Your whole team is so kind and responsive, ready to solve all problems and make our stay comfortable and amazing. Special thanks from our daughter for the unforgettable birthday surprises! The room was large enough, furnished with all the necessary things. The room was cleaned 2-3 times a day!! The room is equipped with a smart system (curtains, light), a speaker with a wireless notebook and an alarm clock. There were a lot of compliments from the hotel, which further brightened up our vacation. The area is very beautiful, despite the fact that the hotel was overbooked, there were few people everywhere. A wide clean plagbeach, a sufficient number of sun beds, There is a guard on the beach who does not allow anyone to enter the territory. The hotel itself is designed in an elegant European style. There are many restaurants and bars. We celebrated our daughter's birthday at Tamoka restaurant. It is located right on the beach. There was a fire show on the day of the event. The staff sang and danced to her as congratulations. We really liked the food and drinks. I'd like to make a note at the Libarary bar. This is a place where you can smoke cigars and have great cocktails in very inviting atmosphere. Our family thanks your hotel for keeping the brand.