Grosvenor House, a Luxury Collection Hotel, Dubai

This is a 10 Stars Hotel not just 5, It’s huge and literally a Luxury Hotel. There is no word would describe the service unbelievably amazing. The smell of this hotel in every place inside it including the room is got is amazing. The bed is so so so so comfortable i would rate the quality 10/10. The room decoration is wonderful. The room service dinning in services is amazing and the waiters are so respectful that one day i forgot to remove the DND and ordered some food they did not knock the door or ring the bell, they called me and informed me that the guy is in front of my door waiting for me to take the food, RESPECT. The amenities in the room are high quality and has a nice smell i really liked the Mambo Tree Toothbrush.. The concierge 10/10 The valet parking: I never waited at the door they just come right at you to take it immediately.. Professional There is a supermarket in the lobby. Nearby shops and supermarkets, Al-Marsa and Marina is just nearby and you can go from the door of the hotel within steps you can enjoy the view of It, i really enjoyed it. JBR within mins you’ll be there.. I came as a Honeymooner and once i informed them they upgraded my room to an apartment thank you for the two girls who were in the reception at night shift they were so nice with us and assured that special arrangements will be done to my room with a special cake which was very tasty and the flowers was a nice gesture. A special thanks for Mr. Griffin and Mr. Sam this hotel is lucky to have them really.. Thank you so much and thanks to the management you made my stay amazing. Regards,

Nothing.

As soon as you pull up to the hotel we were greeted by the front of house staff who were all exceptional, very helpful and friendly. The interior of the hotel is gorgeous, yet relaxing. The rooms were perfect. Good size. Lovely balcony with a great view. The bed was super comfortable and extra large. The service was impeccable at breakfast and guest concierge were great. Ideal location to get around Dubai and close to the marina for a stroll. The breakfast choices were amazing and the food quality perfect, cannot fault it and one of the best breakfasts I’ve ever had at a hotel. Spa and gym were great with good facilities. The restaurants are good too, would highly recommend Indego by Vineet!

Difficult to access tower 2 for the gym, there was a bridge across but not helpful as then had to go down to walk to another set of lifts to go back up. Easier to just walk across the way. The gym in tower 1 was closed when we were there and the spa is also in tower 2.

By far and above my favourite hotel. Been coming here for years. No other hotel can match the service and friendliness of the staff here and I have tried many in Dubai. Rooms are immaculate and attention to detail is exemplary. Nothing is too much trouble. special mention to the concierge staff and the guys at the entrance as they work so hard.

I have to say that I was surprised at the sheer amount of plastic and waste the hotel produce now. They are wrapping every beach towel in plastic now which is unnecessary. Far too many toiletries in plastic bottles per room and every light (maybe 50 bulbs per room) and air con are on full each time you get to your room. Multiply this by the rooms/guests and it’s a big waste.

Good location in Marina Dubai, we got a sea view, nice helpful staff. Generally good breakfast with a variety of food, but still no berries. The hotel provides a free transfer and access to the beach of another hotel (the beach is public but generally ok) Thanks to the guest relation service for the help to book the tickets for the Burj Khalifa. You'd better use a city taxi to get round to other places. If you'd like to parachute, close to the hotel a sky-dive center. The Palma is also nearby.

We visited hotel restaurant for dinner, ordered a fresh squized orange juice for the kid, they brought a juice and didn't tell me, that is a bottled one, unpleasant , as until I asked they just pretended we got a fresh one. Not convenient pillows and beds, the room is not new. Sometimes you have to wait for a table at breakfast, too long service to wait for your coffee and they sometimes forgot to bring it. At check-in they serve a welcome drink longer than should be, and the waiter from the nearby lobby comes to sell you a bottle of water as if it's ordered as a free one (but then it turns out that is not a welcome one but you need to pay for it)

Absolutely everything if we are ever to return to Dubai, which we very much hope this will be the hotel we stay.  The location is ideal. We stayed in the second tower which was definitely the better of the two if I had to choose concierge staff were absolutely amazing you could not for the service every bar restaurant we managed to try was superb the Buddha Bar city social..

I think the only downside was the Pool area, especially with a great deal of works happening in the surrounding towers. I appreciate there is the alternative hotel to use, but sometimes you just like to stay where you are

Great quality of rooms, service and facilities. The rooms are of a normal DUbai size and well equipped. Most have bath and shower. The view from the floors higher up is breathtaking and shows some of the best architecture Dubai has to offer. The bar at the top floor has a great assortment of whiskey.

There is nothing that comes to mind regarding the hotel rooms or the food, as all that is perfectly arranged. The hotel pool itself is small and lies part of the day in the shadow which is fine in the summer heat. However access to the larger pools at the Meridien is included in the stay.

Our room was amazing, we were upgraded to a 2 bed room suite. Lovely big rooms with all tastefully decorated. Huge, massive bed was very comfortable. We ate out at Indego by Vineet. What an experience! Totally amazing food, great staff who adhered to our request of not rushing the meal. We couldn't finish all of our tasting menu, so we took it back up to our room. Tasted just as good the next day. Can't wait to go back there!

Our mini bar was empty, and the shower wasn't the hottest but as we were only staying a couple of nights, we let reception know on our checkout

Great room, very good staff.

Excellent services from all the staff of the Grosvenor House and the beachclub at le Royal Meridien. Attention to details is excellent. This is the main reason why we always choose to stay at this hotel whenever we visit Dubai. We got an upgrade at our arrival to a beautiful one bedroom apartment. Breakfast at the Sloan's is amazing, very nice staff there as well, paying attention to details, greeting us by our names without us even mentioning our room number for example, or remembering our morning coffee and tea ;) Received a birthday cake and a bottle of wine on my birthday, which made our stay even more special. From le Royal Meridien beachclub we really have to mention Haider, Madhu and Shaurub (I hope I spelled their names correctly), who took excellent care of us during our entire stay. Even making sure that we were well taken care of when they have their days off. Wonderful people! As usual we had an amazing time during our stay.

Absolutely nothing ;)

The prostitutes in the bar

When there was no prostitutes in the bar