Hampton Inn & Suites - Orange Beach

this is a nice property and excellent location! beach front with ocean views. the staff is very friendly, morning, noon, and night!

the only downside to the stay…there needs to be a meat free egg option daily for breakfast! during our stay, every other day, the only egg choice was an omelette that had pork in it, leaving only fruit, bread, and potatoes as an option.

I love the beach access! the chairs and umbrellas are misleading and are not including with the price and that’s one of the main reasons we picked this location.

just think you should have a chair and umbrella service included or take them out the picture so you don’t mislead guests

I liked the location, rooms were clean and comfortable, and the staff was the most welcoming that I’ve ever experienced. The building was secure where no one could come through the back doors without key cards.

my wife was able to bring her dog, this is a pet friendly hotel

we had to have our key card reprogrammed 4 or 5 times in our 3 day stay

Great location on the beach, hotel was nice and clean as well as the room. Beds a bit hard but doable. Breakfast was good and plentiful.

Our check in clerk was rude. She couldn’t find our reservation and didnt care to assist in finding it. We called booking who called and spoke with the same clerk as I could hear the conversation and she want any nicer to her. While on hold we called the Hampton 800# and they had no problem finding our reservation. If it hadn’t been for the fact that we were tired and wanted our room I would have left. Also manager on duty, Jocelyn came and checked us in. She was very sweet and helpful!

Breakfast was amazing! Location was perfect! Heated pool was awesome!

Nothing. Our stay was perfect!

Great access to the beach. We misunderstood, so don’t be like us. Even tho the hotel is pet friendly, and the beach access is free and at the back door, dogs are NOT allowed on the beach. Good thing our little fluff ball is happy to stay in her backpack. She enjoyed the beach under the radar. Others weren’t so lucky. Excellent hotel, very friendly staff, good breakfast. We enjoyed our beach front balcony IMMENSELY - definitely worth the extra money for that. If there were to be a negative, we wished there were another set of elevators. Not a deal breaker for us though. Staff was super helpful and acted like they liked their jobs! :) Thank you for a great week at Orange Beach!

only one set of elevators for all us folks :) no biggie.

The location to the beach was excellent the view from the upgraded room was excellent the staff was excellent the front attendance at the front desk was outstanding and knowledgeable of the area and fixed us up with directions several times,,, I cannot say enough about those two gentlemen at the front desk outstanding,,

It was unclear to me whether or not I could have booked straight with the property instead of going through booking.com, I tried to call about the room before we went down there to see if it was a balcony room and I couldn't get anyone to talk to me, booking should have made it clear that it was not a balcony room I had to upgrade at $25 a night for a balcony room, that's the reason we went to Orange Beach was to look at the gulf and the beach I didn't want to look at traffic on the boulevard, But that's bookings fault not the properties fault,,

Front Desk was very welcoming. Nice breakfast and beds were comfortable. Only issue we had was getting wash cloths. I have worked in the business long enough to know that this can become a problem checking in after a big weekend like Mullet Toss. I would recommend to anyone. The price was very reasonable for the time of year. Stayed one night and my daughter was playing in a high school golf tournament and everyone wished her luck. Again thanks for the wonderful stay and hope to be able to stay longer. Most properties that accept pets I usually fight fleas but not this Hampton Inn. The lobby had an awesome scent and very welcoming being able to see straight through to the beach. The pool was perfect temperature for the time of year. KEEP UP THE GOOD WORK.

There was nothing I did not like

The location was great. The staff was very friendly and helpful. Our room was clean and available at check in, unlike our last hotel. The breakfast was very good with a good variety. My kids loved the city and want to go back, if we do, we would stay there again.

The only drawback was the wait time for the elevators. We were on the 7th floor and had to wait every trip. My son and I took the stairs a couple of times just for the exercise. We were there in the middle of the week, I can only imagine what it is like on a busy weekend.