Comfort Inn & Suites Downtown near University

Clean, well updated hotel. Super-friendly staff. Geographical location was near everything we needed. Breakfast was great!

No fault of the facility: Road construction made for a bit of a hassle to reach the property. Due to the construction, street was very deserted with an ominous feel at night.

Nice room with plenty of space, great location, check in staff excellent, happy to help with our late arrival, just great all around.

Great as is !!!

The road construction right out front of the hotel.

convenient

Great location and condition.

The walls and floors aren’t very sound insulated.

Good location to downtown but current road construction made it difficult to come and go easily. Breakfast was a standard continental breakfast and was good. Staff were friendly. Gym was small but clean and adequate. Rooms were clean. Plenty of towels. Bathroom was nice. Plenty of charging outlets and USB ports which was nice.

The coffee was not good. Furthermore, there were no outside facilities or seating. There was some seating in the lobby but it was minimal other than the breakfast tables/chairs. We ended up sitting on the bed in our room. The pool is indoors which is fine but there was no lounge seating there either. Plus is was very moist and steamy in the pool area. Finally, while it is summer in Alabama, our room was very humid. Despite turning the AC down it was still very moist. My sons shorts got wet on one leg and despite hanging them in front of the AC unit for 2 days, they were still damp when we left. The hard surface floor was also a little slick due to the room humidity.

I had a long drive to the hotel(GA to AL). I was so happy to be greeted with a hello and welcoming smile by Jody. Wow! The power of a smile! Although I arrived early, my room was ready and Jody was able to check me in. That made all the difference for me. My room was beautiful, clean and in a quiet area. I was able to get a bite to eat and relax before my event that evening. Breakfast had a variety of choices. Both hot and cold. The hotel location was short walk to downtown and especially to the concert venue. I could not have ask for a better experience...it was perfect! Thank you again Jody!

There was nothing I didn't like...no complaints.

Great location. The staff were friendly and helpful. The room was tidy. We stayed in a larger suite and the bathroom was a great size for our family. Some extra blankets and towels in the room would be helpful. The overall aesthetic of the building was clean, well kept, and welcoming. The breakfast was tasty and hot, with a wide variety of options. Honestly, the best hotel scrambled eggs I have had.

The common area toilet in the men's room was pretty dirty. Our sofa bed was broken and wouldn't pull out.

We loved the spacious rooms, comfortable beds, kitchenette and big bathroom! The double sink and vanity space in the bathroom was amazing! We liked the little extras such as the book lights and pull out swivel option for the tv. The hotel lobby was modern and new. There were 2 elevators that were fast working. The breakfast was good with a variety of hot, cold snd to go breakfast items. The hotel was located in a close proximity to the University of Alabama which we were visiting. We will be looking for Comfort Inn and Suites again when we travel! We’ll worth the money!

Everything was wonderful!

The room and lobby were super clean and clerk was friendly. Other than the air unit growling to life each time and waiting and hoping for a parking spot to open up, it was a good stay.

The air unit made awful noises when kicking on. Woke me up several times. Also when we got back from our concert there werent any parking spaces. We waited 15 minutes in a dirt area just the other side of the parking lot, until someone left . I didnt trust leaving my car in the other lot.