Extended Stay America Suites - Phoenix - Airport - E Oak St

This is a budget friendly, centrally located hotel if you have a night or 2 in Phoenix. Initially, there was a discrepancy between the room we booked and what we were assigned- the manager on duty immediately gave us the room we had booked. The room was clean, had good air conditioning and good shower pressure. Grab and go breakfast includes coffee, oatmeal, muffins and granola bars- a perfect little quick snack. Pro-tip: if your room is missing a hairdryer, borrow one from the front desk.

The staff are trained very well. They were warm and friendly and i didnt feel like i was just another person checking in. Lori made sure everything in my room met my expectations. Told me about breakfast, if i needed more towels and sheets, guest laundry and she even offered dishes if i needed it. I hated to leave. The room was nice and clean. The neighborhood was quiet. It was a really nice stay. I would definitely recommend.

We were a displaced family and Maricopa County was helping us with our stay thru emergency housing. I went to pick up a check from the maricopa office got all the way back to the hotel and they wouldnt accept the check for my two week stay. I understand not many places these days take checks but you would think because it was a check from the state that it would have been accepted. I called corporate and had to leave message on a Friday afternoon. They had to move my family and i to another hotel that would accept the check. That was $1200 that was lost for your business. Other than everything else was great.

The room was very clean when we entered, liked it had a fridge, small stove, microwave, nice size tv. Bed was very comfortable. Would definitely go again and recommend it to anyone.

Wish tjey would have some usb connections in outlets

Quiet room. Good AC. Well lit parking lot.

I needed to check in after midnight but I was told "it would register as a cancellation" so I had to leave work and come check in before midnight and then go back to work. This doesn't seem correct, as I have done this before at plenty of hotels. There was a giant booger on the wall next to the bed. No convenient outlet for phone charging without having to unplug lamp or alarm clock. Bathroom wall had been repaired but not painted.

Clean rooms, friendly helpful staff, security present overnight.

Good location that was within minutes of Phoenix Zoo and Butterfly Wonderland. Several stores and restaurants near by.

Room was descent but had a musty smell when we walked in. Could have been cleaned a little bit better.

The location was amazing and the staff was super friendly and helpful. The second room was perfect

The first room was not completed or clean but the host moved us right away. Parking at the second room was hard as one car had cones blocking the parking spot right in front of our room.

It was quiet.

No assistance on moving my belongings from off e to my room. No baggage carts available. The side of where I stayed had no ramps only 3-5 inch curbs. Difficult to maneuver with walker.

I liked the location the most. Its right across the street from a QT. Frys grocery, Ross, Target, Burlington Coat Factory, Conns, 5 below, little Ceasars pizza, Chipotle, Macdonalds, Wild Buffalo Wings, Applebee's, IHOP etc

Breakfast wasn't that impressive would have preferred a hot breakfast with scrambled eggs bacon and toast

The property was surprising. I didn't expect it to be that nice for a budget motel. It was clean and had all the amenities. I was only there to sleep and shower and both were great.

Everything was good.