AC Hotel by Marriott Phoenix Tempe/Downtown

The front desk staff was phenomenal amazing 👏

The bar tender Connie skipped us and helped another patron that showed up after us and she also had us wait longer so she can get some food for others from the kitchen. Until i asked her for her name she asked why and I mentioned what she did she walked away with an attitude, telling other patrons what I mentioned to her they laughed it off. I then told my husband we should go I didn't want to deal with that kind of treatment.

Friendliest staff I've ever met. Great location but slightly weird with construction right now. Clean and attractive room. Super comfortable and quiet. Bar, coffee (at 5. am) and breakfast rocks. I'm coming back....and the pool is incredible---not crowded and you are on a roof top with a view. A hidden gem.....

construction----but out of their hands! Lunch menu? Or water or snacks in lobby? doors slam... need more towels at pool and cushions (yet it was raining) I'm stretching here....great place

Our recent stay at the AC Hotel in Tempe was excellent. We chose the hotel based on its location. The hotel’s website map and photos do not do it justice. The hotel was clean and modern. The room was spacious and well-appointed, ours had the walk-in shower we prefer. Our breakfast and purchased snacks were very good, and the parking was close and easily accessible. But the most important features of our stay were, Amelia, the friendly, accommodating reception staff and the nearby Tempe Town Lake area. Amelia never failed to greet us by name and addressed our questions and concerns in a friendly, timely manner. The Tempe Town Lake area made our trip. This was our first journey with our young dog and she couldn’t have been happier with the green space and socializing opportunities the park along the lakefront offered. We took many long walks and were pleased to have such an easily accessible area in which to wear her out. We all had a wonderful visit to the Phoenix area because of the hotel, the staff and the outdoor area. Thank you. A C Hotel will be at the top of our list for places to stay the next time we visit the area, with or without our dog, and we have already sung its praises to several friends and family members.

There were few luggage carts available when we needed one, and the parking garage area was not well lighted. There were housekeeping challenges, perhaps due to staffing issues.

Wonderful, friendly, helpful staff throughout. We stayed in two other hotels during our trip to Arizona and the staff here really stood out! Room (corner king street view) was a good size and nice there was a door to separate bedroom from sofa area and two tvs as we were 3 total. Breakfast was really good. Lots of tasty buffet items (quiche, cold cuts, high quality cheeses, yogurt, fresh fruit, etc. plus a small menu of cooked to order items. Nespresso coffee maker and drip coffee.

Bathroom needs a lot more lighting. Shower is very small and narrow and there is a very low rim between the shower and floor so loads of water leaks out onto the floor. Just had to request extra towels as each shower required extra to sop up the liquid. Room really did not have much storage in the bedroom area, just tiny side tables with no drawers. Had to hang cloths in the sitting room area and pulled the coffee table in by bed to put out suitcases on.

I liked the location, the room was very clean and the pool was awesome. Staff were very friendly, I love staying in this area, close to the lake, next time we will try to climb the hill behind the motel. Great view from the pool. :)

I did not like climbing the stairs to get to my car in the garage and having to pay for the fee. Also it would be nice to include the breakfast with the cost of the stay.

Nice view and the room was very clean.

I wanted to request another little bottle of lotion and couldn’t figure out how to ask the front desk for another. Didn’t show on the phone who to call and the tv didn’t give any instruction either. Bartender was super nice and welcoming but the front desk girl was hardly welcoming.

The restroom in the look excellent, however the toilet did not flush properly. I need it to hold the push button to flush everything away. Anything else was very good.

The toilet. The flushing button needs to be left press in order to flush everything down. Needs to be service.

I traveled with relatives for my sister's graduation from University of Phoenix. The accommodations were awesome and the staff was patient and considerate when a few of us had last minute flight challenges that affected our prescheduled arrival.

Decorations, furniture, and breakfast were very good. The mattress were comfortable. Swimming pool was amazing. The staff were very polite, friendly, and welcoming.

The bathroom would be more comfortable if it had more hanging hooks, besides a fan. Makeup mirror with light would be a great amenity as well.

The included breakfast was wonderful. Due to restrictions, the normal buffet wasn’t available, but instead they offered a complimentary restaurant style meal. The food was aplenty, fresh and so tasty. The pool was nice but not heated as advertised and not too cleanly in the evening. There were sanitizer stations but they were empty.

More cleanly, better service controlling the drunk people and parking lot commotion. The mattress and pillows were terrible so I’ll bring my own if we stay again.