Holiday Inn Express Hotel & Suites El Dorado Hills, an IHG Hotel

The bed was comfortable. Room fairly quiet. Loved the balcony and view of water and geese. Had a walking path around the water. Loved having the K cup coffee maker in the room (better than the coffee at breakfast bar) Great restaurants in walking distance.

I didn't eat at the complementary breakfast bar. They had pre-made omelets, breakfast meat, cereal and sweet pastries. Some fruit. Nothing that i liked. Coffee was pretty weak. Not having pool or spa available. Toilet was not secured tightly (I let front desk know)

Room was on the 4th floor rear right side. So very spacious with 4 windows. One faced the pond and the rest faced the pools. Excellent bedding with perfect pillows. 2 large TVs. Bathroom had a jacuzzi tub which we didn't use. Pool looked great but not enough time to use it. Highly recommend staying here. Plenty options for breakfast to start off the day. We ate at one of the local restaurants with just walking for lunch and dinner.

No ice machine on first or forth floor.

We have been coming here for years for a holiday visit with family who live close. We are experienced travelers for many decades. This is a very nice place to stay. We plan on coming annually for many more years.

Our only “complaint” is that the tub/shower does not have adequate safety rails to hold on to. When we go for the particular holiday, we note that there are many senior people like us staying here. it would make sense to have better senior accommodations such as adequate hand rails in the shower.

The beakfast was outstanding with choices, especially weekdays...Denver omlette!

THE HEATER IN THE ROOM IS ENTIRELY TOO LOUD. I TURNED IT OFF TO GET SOME SLEEP or it would wake me up too many times during the night. I wore warm clothing to stay warm. Although you have no control of this, the Brickyard Bar noise and customers walking, talking loudly kept me from sleeping with earplugs in!

Comfortable room, very good breakfast, and very helpful staff. The location is convenient to many restaurants and other services.

First floor room near the elevator and laundry room. Some machinery clearly needed servicing (probably the elevator). Periodically throughout the night we heard a high pitched whining sound. This was not enough to wake us, but might wake lighter sleepers. We did not address this with the staff.

it was close to everything including across the street. There’s it was a Starbucks a Chevron station McDonald’s everything

May be the breakfast could be at least till 10 o’clock in the morning instead of nine that’s it

The location.

The hot tub desperately needs to be drained and refilled. Smells like a swamp. Too much decayed organic matter in it. Maybe get a new pool service as they should be more on top of this. Really detracted from our stay.

The staff members were very polite and helpful. My only disappointment is that we checked in during the late afternoon and the room we booked was still not turned down. We were offered a different room without an outdoor seating area, or to wait an hour. After traveling we chose not to wait an additional hour because we were already exhausted. It would have been nice to have an outdoor seating area so we could enjoy our meals outside as well as some fresh air. I'm not sure what was taking place above us on the second floor, however it was super noisy. It interrupted my rest sincerely. Aside from that, the room was super clean as well as all the common areas in the hotel. I also like the atmosphere of the hotel itself. It's located near lots of shopping, food, and family friendly.

Our room was not ready at check in, and we did not check in early. The guests above us were super noisy! I barely slept a wink.

Frank at the front desk was friendly and helpful. We ended up not getting the family room I booked due to a family displaced by the Caldor fire but the room we got was nice, clean and well appointed. The kids enjoyed the pool and breakfast was quite good.

Not being forewarned that the room I booked wasn't going to be available ahead of time and not being able to pay my bill in cash upon arrive required additional trips to the front desk.

Breakfast was great. Location was great. Surrounding area was very peaceful. Live music next door. Farmers market on Sunday - very nice.

It was way too expensive. Much more than the last time we stayed. At that rate - I don't think I would go back. Being a Tier 2 Booking member did nothing to assist in Value.