Homewood Suites by Hilton Fairfield-Napa Valley Area

The staff was amazing! I checked in at 3am and the clerk was handling multiple tasks while checking is in. The key card machine wasn’t ready irking so he had to manually open the door for us all while in the line with technical assistance on how to fix the key card machine. The next morning the machine was working and we were able to bet a key card.

The drawers were not cleaned . There was dog hair I. The dresser drawers and in the carpet. I used my own blankets because I have allergies and was afraid to sleep in the blankets after seeing the dresser drawers. I ended up having to take a breathing treatment before going to bed due to the presence of a dog in the room prior to my stay.

The facility provided a delicious breakfast that was included in the price. There's an adequate gym and pool if you need to get a workout in. The room was large, but not updated. The tv is small in comparison to other hotels.

We were going to a few wineries in/around Napa. The location was 30-45 mins away from most of the places we were visiting. There isn't a ton around except a grocery store and a few fast food restaurants. Couldn't get an Uber/Lyft to come get us so we had to have a DD.

Always a pleasure to come back to this place! Good value for money and friendly staff. Clean and comfortable rooms. close to shops and restaurants.

We miss the jacuzzi :( Also the lobby can smell really bad sometimes even though it says no smoking.

I loved everything about the property staff was super friendly even accommodating my early check-in the complementary breakfast was delicious my overall stay was great

I wish the pool would’ve been open but it was closed due to renovations

The location was very nice and secluded. Hotel was lovely and clean (for the most part). The suite was quite spacious and well laid out, bed comfortable; however, the dishes in the cabinets were filthy. Glad we brought our own dish soap and sponge! The gentleman (Eddie) at the front desk was awesome! He is uber friendly, extremely accommodating, and very professional; unlike two of the other staff members I encountered/observed upon check-in and check-out. Over all we enjoyed our stay immensely.

It was very clean and most of the staff were pleasant and helpful.

Bed wasn’t as comfortable as I hoped, our bathtub wasn’t functional as it was stuck in shower mode. We witnessed the gentleman who appeared to be the manager have a melt down about finding things needed for breakfast service, he didn’t acknowledge us or advise that breakfast would be late.

staff are very friendly, Front desk Nica was the one spoke with was very accomodating and nice with my kids. love the mini kitchen😊

small room

The staff was great! I spoke with Shelby when we checked in. She was very helpful. I miss order my room and need a roll away bed. Megan was clocking off but offered to help. She got me the bed and lien on when she was scheduled to be off. What a great staff they were so helpful. The room was quiet and well-stocked with coffee.

The staff are amazing. Loved the king suites space.

I expected a cleaner room. All the doors were beat up and most white surfaces looked spattered with wine or dirt. My feet were dirty after walking around for 2 hours without shoes.

Loved how nice the staff was, the hotel was very clean our room looked amazing. Beds very comfortable and they sold food until 10pm which helped us out a lot because of our late check in!

Nothing! It’s amazing!