Holiday Inn Hotel & Suites Silicon Valley – Milpitas, an IHG Hotel

The property looked newer and was very well kept and clean. The staff was helpful and friendly. We are a family of five and the double queen suite accommodated is perfectly. We had no issues at all, we were comfortable and enjoyed our stay. The kids especially enjoyed the pool and us adults were grateful for the jacuzzi.

I wish breakfast was included. Breakfast was available at the restaurant, but for the options and price, you’re better off eating at a restaurant outside the hotel. We had breakfast one day, and it was good, the staff was great, and it was convenient, but the value was not there for me.

The front desk staff were all so kind and accommodating, especially Nicole. The restaurant, bar, and small grab and go store were all convenient. Very new and modern hotel with a pretty rooftop area.

You have to request for your room to be cleaned and they are short staffed. I made the request one day at 645am before leaving for the day and it was not done upon returning at 8pm. They apologized and explained they were short staffed for the day.

Very clean! Energy efficient u put your card in the wall and it turns on the lights.. comfortable bed! Nice shower great water pressure ( which is usually a problem at most hotels) came w/refrigerator and sink! Nice TV! U can hook your phone up to it and have all the cast capable apps!! Really modern...

I didn't understand why u charge $9 for parking? It's not a busy area... So very unnecessary...

Clean, convenient location and friendly staff.

No microwave in the room. I had some leftovers I'd have liked to heat up. Couldn't really figure breakfast out. Different than most I've stayed at. I didn't put a lot of effort in to breakfast though.

The room was beautiful. Separator in the middle.made it seem more spacious , the staff was very very nice and funny. The breakfast was lovely.

The smell outside. It's in Milpitas, so the dump is close by and tou can definitely smell it on a hot day

very friendly staff - nothing too much trouble - always really happy to assist

stayed for a week and had to request room makeup. couldn’t guarantee external laundry service for same day but docket stated it was same day

The rooms are nice and clean just no microwave in the room. But the face mask seller lady needs to take her mask to a flee market

A woman works the afternoon shift through out the night on Saturday and probably Friday too.. This woman disturb guest by selling Face Mask This is very disturbing and unprofessional We normally go to this hotel but we stopped due to her bothering guest with her unhealthy face musk

Rooms were nice and clean, AC works great if you like sleeping with it on

I wish food deliveries could be brought to the room instead of walking all the way downstairs to get it

Team were great and very helpful Good bar and menu for eating at hotel Laundry facilities good

WiFi in rooms was a bit patchy Hand sanitiser dispensers were empty

Bed was comfortable, place was very clean, and quite. Room was well equipped, large space and functional. Plenty parking space. Staff was very cordial and willing to help with any inquiry. Always smiling and with great energy!

Was great!