Hilton Garden Inn San Jose/Milpitas

Bed was very comfortable and room was spacious. Liked that there was a microwave in the room and the TV was nice and big with good pic quality. Wifi worked well.

Shower wasn't very clean. A/C unit was very loud. Ending up turning it off as it kept waking me each time it flipped on. The elevators are sketch as the doors don't always open once you reach your floor. Thought I was stuck in them until I had the thought of hitting the open door button. The pool wasn't kept up well. First night, the jacuzzi was great. Second night after what I assume was heavy usage from other guests it was dirty and not warm at all. There was no housekeeping service. So I had no coffee the second morning.

Great place and value for money for this area. Comfy beds, decent size room and bathroom with tub. I liked the chair with the small laptop table in addition to the desk space. Did not try the gym, but the pool seems OK, and open from early to late. Good coffee options in the room and mini fridge with decent space for your own things. Seems very focused on cleanliness, saw several people cleaning each day. Staff was helpful.

The only thing I can think of that could have been a lot better was the noise isolation. When the people next door spoke loudly, I could almost hear every word. And when the housekeeping started in the morning (around 9 am on the second floor), it felt like constantly having people at your door. It can be unsettling and disturbing if you're trying to get anything done, like work or take calls (or worse, sleep in).

Love this hotel. It's my favorite now. The staff are so friendly and helpful from the front desk to the chef to the ladies of housekeeping. Room is huge and has a regular sized fridge and a microwave. Guests can also do laundry with coin operated washers and dryers. Amazing!! Oh, location cannot be beat. There's an In-n-Out right across, Taco Bell and shopping mall with Michael's, Ross, Dollar Tree and Walmart. The outdoor pool is not heated but still good for a swim. The spa is such a good relaxing spot!

I liked that it was close to where we needed to be

I didnt like how they charged me for breakfast after it was included with my rooms and if I didn't call it wouldn't of been cought and now I have to wait a whole week to be refunded.

Very nice comfortable and clean , close to SAP center so it was perfect for our concert and simmy as well as other workers at the front desk were very nice!

We had a spacious room with view of the garden area. The wifi was adequate for video conferencing and free for Hilton Honors members.

Bathroom was clean but obvious rust spots protruding from anything metal.

The location was very convenient. Friendly staff upon check-in.

Hallway smells a little like bug spray but the accommodations were lovely.

Clean Room, no noise from the freeway. Good one!

No water in the room, not even complimentary one. Breakfast is paid for but very poor, expensive.

I did not eat breakfast and they shouldn’t charged me

They shouldn’t charge breakfast($14.99 very expensive) Lots of restaurant a lot cheaper and very close to the hotel.

good location close ish to Levi’s stadium

the bathtub was disgusting. there was film on the bottom of it so whenever I showered it was as I was standing in grime