Best Western Plus Novato Oaks Inn

The hotel was clean and the breakfast is amazing. Very spaced rooms and good internet. Safe parking and have a very good restaurante/bar next door on same parking lot. Very good!

First is the price. Come on guys here is Novato not SF I found rooms in SF so much cheaper and with nearby pubs, pharmacies, stores, restaurants. Because I'm local resident they ask me the reason for rent a room, so the hotel forcing me to exposed my personal life. They excused telling me that local residents choose hotels nearby to do parties. Even if I'm gonna do a party I will never tell you guys this is reason of this question doesn't make any sense. I understand that some people doing crazy things and the good people must pay for it, but filter never is too much. My advice is just waning the guests that parties are not allowed on facilities or whatever thing else.

We choose the motel because it is very close to our daughter home and we lived in that neighborhood for over 25 years. We were greeted and treated very well by the desk staff which ever shift was on duty. The maids went out of their way for us too. We will return may of 2023 and stay with you ... Great trip

Parking is a little odd everything is uphill so for seniors like us. We planned a little extra time for appointments

Great cleanliness, nice rooms, good staff, easy check in and check out

Would’ve loved a little variation in the breakfast menus! Also, the location is a little far away from stores and other centers: so if that’s a concern, consider being somewhere else. If you want a quiet stay to disconnect from the world — go for it!

convenient, well maintained, friendly, helpful staff, good breakfast! Even though there was a large group of teenagers there for a swim meet, I never heard them at night!

It’s not so easy to push your luggage cart up an incline and over the curb. I’m sure the staff would have helped if I’d asked!

This is one of the very best hotels I’ve ever had the pleasure to stay in. It was top notch from start to finish - beautiful room looking out on a hillside with trees and greenery, super helpful staff, clean and really well maintained. Easy access from freeway without the noise. I loved it!

Not a thing.

Great pool Flexible with late checkout Helpful staff, with lots of advice on local area Fast Internet

The corridor near our room occasional smelt of weed, but the staff worked hard to eradicate that. It's not the hotel fault. Everything else was great.

Breakfast was excellent and had a large variety of offerings. I had forgotten my old iPad (lightning) cable but Judy was able to find one in lost and found and let me have it. (I returned it to lost and found upon check-out.) And, the laundry room is supposed to be closed at 9PM but I had an emergency drying need and they said OK. Also, Kim, is one of the nicest managers we'd met during our bicycle trek around the SF Bay.

I had the furthest room from the laundry but luckily the guest computers are located nearby so it was OK.

I found the rooms to be great, we chose one on the third floor facing the hills....very nice and quiet. There was just an overall sense of quality, the decor was great, the beds were comfortable, the decor was tasteful, bathrooms were clean, nice shutters, etc. It was just a nice place to come back from hiking at Point Reyes. I wish we could have used the jacuzzi, but the current Covid restriction of having only one family in there at a time....was unfortunate. The breakfast was great...given the circumstances. I would definitely stay here again on our next hiking trip!

Nothing!

Huge room, spotlessly clean and an excellent restaurant on the site.

Unfortunately the breakfast offering was poor, other than that, the hotel was excellent.

Spacious, comfortable clean room. Friendly, welcoming and helpful staff in reception. The adjacent Perry's Restaurant was very convenient.

Nothing really. Some background noise from the highway but generally not too intrusive. The double glazed balcony window kept things quiet at night.