The Nest Hotel Palo Alto

Great location - A gas station and a Starbucks right next door made things very comfortable. The room was clean, large, nice, and there's lots of parking on site. Lobby was nice and welcoming and the staff was super nice.

Very loud aircon unit, they promised for it to be taken care of after the first night but nothing was done. For some reason they skimp on toiletries, we had to explicitly ask for more soap and shampoo each time. I understand environmental considerations but come on, you need soap. Also the phone in the room didn't really work so there was no way to call reception, but we didn't let them know about this problem when we were there so I can't say that's on them.

The Nest property was nice! I love the water feature, fire feature, the nice sunny/shady courtyards. Hotel was very clean! The housekeeping crew should get kudos! The groundskeeper crew works hard on keeping the grounds beautiful. They were very nice too, as they cleaned the sidewalks, etc. The room was clean! Felt comfortable there.

The bad side: the room was very, very small! King bed, bathroom, tv, desk with office chair. That’s it. No mini fridge, no microwave. Keurig in room but needs more coffee left in room and more sugar/creamers. My bedroom at home is bigger. With 2 people in room it was very cramped. That was the downside of the stay. I do have to say I reserved a room that had a small other sitting comfy chair, but when my hubby checked us in (I was already at Stanford getting my chemo) he moved our room from upstairs (he has had knees) and so they gave us a room downstairs, no extra chair. So partly his fault. 🤷‍♀️ha ha

The room at The Nest had the most comfortable bed and a very nice bathroom. The shower was clean and the water hot; a very good quality. We also loved the 55" television and the great cable views. The lounge area was nice and quite comfortable. The outdoor sitting area was serene and relaxing with a water feature and a long fire pit.

The room, though it had a comfortable bed and nice bathroom, was rather stark. There was only was only one chair to sit on, and that was a desk chair. You had to sit on the bed to watch TV. It would be sufficient for one person, but not so comfortable for two people.

The most important thing for us was the parking, and there were plenty of parking spots and they were all included with the stay. The room was clean and spacious and the staff was excellent - they were the nicest people in the city. We also checked in earlier because they had a clean room. They also have free tea and coffee in the morning, which is nice. In general, a very good stay for comfortable exploration of Silicon Valley, Big Sur and even Yosemite.

The only thing we didn’t like was the noise cancellation, we could hear every noise from the outside (like someone starting a car, taking their luggage upstairs, etc.) though we were pretty tired from the whole day of exploring the national parks nearby it didn’t bother us much.

The property is nested away from the street, very beautiful and quiet. The housekeeping staff were so nice and cleaned very thoroughly, staff were nice. I love the atmosphere . Conveniently close to Standford hospital, we were there visiting a family member in the hospital and we flew in from Louisiana, our stay was for 8 nights

There is no microwave or fridge in the room, I had to buy a bag of ice and a ice chest to keep my Trulicity Injection Pen in too keep cold..very inconvenient, no way to heat up food

As nice an upgrade to a motel as you can ask for. Clean, comfortable and good value. Good free Wi-Fi in a city with notoriously bad cell service.

Sharp edges of bed frame made a bit of an obstacle in the cramped bedroom. Apple TV didn’t work; wrong room numbers kept coming up. Wouldn’t have moved some more convenience food options at the front desk or vending machine. Not enough A/C plugs around desk, had to buy a power strip to work.

Newly remodeled rooms: no carpets = cleaner floors. The room is basic but everything feels fresh and new. The shower is nice but I wish there was better lighting at the mirror for make-up. Very nice public spaces with fire pit outside, fireplace inside, wine service (for a fee). Hedges and greenery around the parking lot made the room feel separated from the street and parking without a wall. Nice seating area right off our room and 2 charging spots so we could charge our Tesla. A coffee maker in the room would be our #1 wish but they had coffee available in the office.

See coffee wish above

Great size room but my favorite part was the bathroom. Spacious with great lighting and nice shower. The bed and pillows were very comfortable. The common areas were great. Liked that the front desk sold alcohol, drinks and snacks

The room was lacking furniture. It was a big room. The coffee maker was on a small side table in the corner next to one of the bed side tables. Small desk right next to the TV. No other seating or tables. There were a lot of slamming doors in the morning that woke me up early and continued to. But overall great stay for just a night for work

The pillows and bed were very comfy. Room was clean and staff was helpful and cheerful. The location is great for visiting Stanford.

There was an issue with the shower handle which we reported to the management and they were receptive to finding out about it. The missing items that would make the room very close to a ten would be a small refrigerator and microwave. These are not in the room.

it’s convenient when we are traveling from HI to CA to visit family. it’s clean & small enough to feel cozy. It is very quiet considering it’s close to a busy road. check in is easy.

last time they had the fires roaring outside and you could have a glass of wine, none of that ambiance this time. No wine sold after 10 pm, I think we also got coffee & a croissant last time. maybe due to Covid but it was a bit more sterile this time