Sheraton Sonoma Wine Country Petaluma

I’ve stayed here before many times with my Mom to visit cousins in the area. this visit my husband was having some serious trials from stroke and I traveled to visit cousins while he was in UCSF for a week. The staff is so pleasant and accommodating and remembered my name. I shared a funny story about a visit my Mom and I made! we were told a continental buffet for breakfast. we thought we found it, as we filled our plates I noticed everyone going into a specific room to eat and noticed a staff member from hotel writing down info! I’m in the dental profession and recognized that this was a seminar!! I told Mom just walk to our room with our plates immediately! once there I told her it wasn’t our hotel buffet! we ate our breakfast, Thankyou and then I thought of my goodness! We have plates and no charge for room service!! We washed plates in our room and I put in my luggage!! upon checkout my Mom was certain buzzers would go off at leaving and left me to checkout! Needless to say, my Mom has since passed but I use these plates daily!! Hope you appreciate the hilarity here!! Colette

it is wonderful.

I felt very at home there I had to come visit my mom for Christmas I've been sick and had surgery and my mom is in a care facility close by and I took a long shot and booked this wonderful place it turned out to be a life savior the front desk wonderful people everyone I met on property were so friendly The restaurant they have on property oh my goodness just superb food the staff the management of the restaurant so caring so sweet They did everything they could to make sure I was able to eat the foods I'm only allowed to eat I was honored

I wish the weather was a little warmer

Hotel was on point- all staff was awesome. Location is incredible if you love nature and being on the river. Breakfast was a deal when you get out through the hotel ($20 for 2 people & many menu choices from the restaurant made to order not a buffet)

Booking.com overpromised a balcony room which the Sheraton doesn't have. Booking.com also did not inform about additional price PER PET. Wouldn't go through booking.com again without calling the hotel directly first.

Breakfast was great and our waitress was above the usual. She was great.

It was not wonderful that there were dogs all over the lobby and even in Dining area. I would hesitate to stay again as I have allergies and would not be comfortable in a room that had any animals in it and am not used to staying in Hotels where there are dogs every where. It is a nice location and that is a plus and dining is great. THE AIR CONDITIONER IS VERY Loud

Absolutely everything but food ordered in bar

Only one complaint. Ordered dinner food from regular menu while in the bar( restaurant closed that night), got nothing remotely close to what we ordered and it was inedible, and charged a full dinner price😡…breakfast in the restaurant on the other hand was delicious and the waitress the sweetest soul

Location to the nature preserve and walking trails a BIG plus…But most impressive was the incredible staff working through COVID restrictions and limitations to keep customers happy, fed and comfy. Hats off to all—from the chef coming out to help the lone waitstaff to the smiling housekeeper patrolling halls with fresh linens to the check-in staff who’d go through a doorframe and instantly became the barista….And all with smiles and pleasantries. I’ll be back…my whole family will be back.

Location was easy to get to and not far from everything

It wasn't anything about the hotel. It was very windy being right off the water and you could here the wind all night through the walk ways. Someone hit our door as the got rowdy going to there room at 9pm yelling in the hallway

The service was wonderful. Everything you need is right there on location without having to leave the building however if you wanted or needed to get out it is convient location to everything. Clean, nice, and comfortable but classy.

We really do not have anything negitive to say. It was a wonderful stay for us.

I like the location and the hotel itself. The room I stayed in was spacious and comfortable.

The water pressure in the shower was weak and the water spayed out the wrong way a bit. The shower head was fixed so this couldn’t be adjusted by the customer.

We Loved Everything! Especially the staff! The Bar was closed but the gentleman made us drinks and we were able to sit outside too. I liked the small gym, I was the only one in there. After checking out I used the gym and then went for a nice walk at the marsh nearby. (A must do! On a nice day). The staff was super helpful and made sure I got what I requested (to not be near children or pets). Room was comfortable and I liked that check out time was 12pm. I would pay more $ to stay here than another cheap place in Petaluma. Again! All the staff were super nice! Front desk, shop person, bartender, etc.

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