Hilton Garden Inn San Luis Obispo/Pismo Beach

Clean, friendly front desk when checked in, quiet, great location

Hard to reach the front desk. Hotel seemed short staffed. Had to call several times each day before could reach someone since only one person working at front during prime hours. Hours of pool only until 5 pm. That is too early when people are at the beach all day. Restaurant & bar not open, and no room service or breakfast available. Covid was given as reason, but all restaurants in town are open. Understandable to request room cleaned during pandemic, but all the towels and our trash were left in the hall all day by housekeeping; still there when returned in the evening.

Hilton always has great ass pillows man haha 😂 but location high on a mountain and you can scrape your car around the areas if you’re not careful. Ppl seemed cool we got there late had a quick stay just to see the sunset . On our way back up north we love pismo must try “beach in biscuits . Is more expensive then anything so that brings my review down . But if you wanna walk to the beach ,I wouldn’t wanna walk back up the hill 😂

Revert to ^^

Good value, clean, close to services, and ample parking. Staff is friendly and helpful. The room size is very nice as are the large windows. I would say this property meets basic needs well for a competitive price. When I visit Pismo I prefer to stay at the hotels by the ocean but depending on the season the room rates can be ridiculous. This Hilton offers a nice alternative at those times.

The facilities are older so, for example, no USB ports in the room. However, the front desk will loan you an adapter. Dark hallways, much of the hotel is built into the side of a hill so Registration on the top floor. No real views, close to freeway. Mattress was a bit flat but again, it gets the job done.

Room was perfect. Staff was friendly. We liked how it wasn't too far from beach but was far enough to not be stuck in traffic when trying to leave the hotel for anything. It is off the 101 but we slept with the window open and it did not bother us. Loved how they have a snack area where you can purchase a snack or drink instead of having to leave the hotel. We will definitely stay here again.

We went out to eat breakfast. The location was perfect. It was easy to go to the beach from, restaurants and shopping.

Having to pay for the continental breakfast.

incredibly professional service. I told them I wanted to surprise my boyfriend for his birthday and they went above and beyond with decorations. I booked them room 2 hours before showing up and they were still able to put balloons everywhere in the room and decorate with a birthday card and an amazing Champaign bottle and bandanas. thank you so much to the front desk lady who made this possible with a super short notice. I wish I took her name but I didn’t. :( highly recommend this hotel for the service.

The breakfast was very reasonable. The only problem is that they were out of pancakes and Belgium waffles every day were there. The ice maker’s were not working on 2 floors. I was also surprised to have to pay a parking fee. Not sure what that’s all about.

We chose not to eat breakfast at the hotel. Our room was roomy, bed was comfortable, no noise at night(!). Great to have coffee in room. Very clean.

We found room refrigerator unplugged on arrival. Shortly after plugging it in, it made a loud buzzing noise that was continuous & annoying. It never stopped til we unplugged it at bedtime. I’m sorry we forgot to tell front desk at checkout!

No Breakfast due to COVID-19, Place matched with what I was expected.

Total price was different due to booking.com had old tax information. Thus had to pay slightly more than what I was expected. There was also over night parking fee that booking.com did not displayed/included nor mentioned anywhere on web page. I had to speak with representative at the check out to remove the parking charge.

I liked that the room options included a family suite, we have a lot of kids so that was great. Disappointed that breakfast cost so much. The beds were comfortable. The bathrooms didnt seem like they were really cleaned very well, there was something gross all over the door frames. Overall a good stay, would definitely go back.

Expensive breakfast, bathrooms not very clean.