Homewood Suites by Hilton Sacramento Airport-Natomas

I liked friendly staff, nice room, location. Very conviniet that laundry there at the hotel for guests. Nice breakfast. Big fridge in the room.

I didn't like that they didn't have launge chairs and big towels at the pool. Also I wish my room would have been sparkling clean. Bedding was washed but not snow white neither crispy fresh. The wall paper in the kitchen was falling off the wall. I didn't like that too. I wish you fix those things before I come again to stay there.

The robust coffee was very good:). The room was quiet, clean and comfortable. The full kitchen and sofa were nice pluses. The air conditioner worked well and the ceiling fan above the king size bed was very nice at night. The room had 2 windows facing the inner green space, which made a nice view and let some natural light into the room…very nice.

The breakfast was adequate but lacked some options that other hotels offer that would have been nice. I like to have a sweet roll with my coffee in the morning but they were very lacking in pastries.

This hotel was very clean and nice. it had grilling facilities, a nice pool area, and common areas, even a half court basketball court. the rooms were nice and well appointed with full kitchen and lots of space.

The only downsides were: 1) the breakfast area is quite small and difficult to navigate with lots of people (coffee is located way in the back for instance), but could alleviate some tightness if moved to a cart on the wall next to breakfast area. 2) the pool area doesn’t have much seating and no lounge chairs at all.

Fair. The burritos served one day were pretty good. Otherwise oatmeal too thick. Last day finally got it rights. Omelettes dry and tasteless. Soggy potatoes. Sausages and bacon good

Housekeeping. Never came. Was scheduled on Sunday. No show. Promised on Monday. Maid next door said she would clean it. Never done. I had no clean towels had to take off cart or go to front desk. Finally cleaned Monday afternoon after numerous requests. Said they would clean everyday after that. Never came again. Was Here 7 nights. Also maids clanged and banged when cleaning rooms around me. Very disruptive

The location was great and the wonderful registration gentleman was kind enough to upgrade us from a King Studio to a King One Bedroom, which was an unexpected surprise.

Just an observation that the bathroom was a little shabby. For example, the shower "pull" was almost impossible to budge and the tub faucet was very loose. It took a bit of strength to get the shower to work. I also noticed areas where the grout was marred or missing around the tub. The rest of the unit was in fine shape; the bathroom, not so much.

Folks, The size of the room was fantastic .. Had all the amenities, full refrigerator, stove top, dishwasher, Microwave, separate bedroom & Living room and super large bath room ... Super close to Airport and shuttle driver was awesome .. we even were allowed to keep our vehicle there for $30.00 for 5 days and shuttle dropped us off at air port and will pick us up for ride back to hotel ... Opon checking in the young lady at counter may have been having a bad day ... She was not a happy camper .. but all in all it was a nice stay ... Shout out to shuttle driver All staff should take lessons from you .. Greg & Cindy

The only thing was our check in The young lady who helped us check in could have been nicer

Pool, hot tub, beds, kitchen were all great!

Breakfast was ok. I am guessing it would normally be better without the Covid restrictions.

Very nice setup. Very comfortable. I think it is an excellent value for the money.

I hate the raised dot areas on the sidewalk. I couldn’t pull a suitcase down the sidewalk. I had to move to the driveway. I understand the need but it could have been 1 foot wide. and right in front of the main entry there were more. you have to carry your suitcase over it.

I like the room and property. It was really nice

When we walked in we had to wait for the receptionist to get finished with a personal phone call. When we got there they did not have our reservation. It took quite awhile for them to call the manager. He did fix it., Thank God I had all of the emails from Hilton to prove.

I am more of toast and eggs kind of person. The breakfast station did not offer items such as bread, pancakes and/or waffles. However, the staff was apologetic and offered to inform their manager of my suggestions. The breakfast location was clean and central in the hotel. Truly a great layout for socializing and gathering with my family.

I initially booked for a 10 days then extended my stay and rebooked through a hotel booking site online. The hotel staff was unable to locate my second booking confirmation number for the extended period of my stay. They seemed confused while trying to locate my information. This was troublesome on my part considering hotel rates change daily. My charges for my stay were being bill incorrectly and at different price rates by the hotel and the online booking agency. However, in the end the hotel staff were able resolve the issues and bill me accordingly. An itemized receipt was provided by the staff with all the correct charges and the staff accommodated use for all the inconveniences and confusion we endured.