Sonesta ES Suites Chicago Downtown Magnificent Mile Medical

Excellent for family with teenagers with the kitchenette and separate bedrooms. Staff were all very helpful and friendly.

The bathroom was a bit tight. The grab breakfast was underwhelming but the woman at reception indicated that the continental breakfast is coming back.

Location was wonderful. Suite was amazing, especially if you're able to use the kitchen. Breakfast was good. I truly appreciated that the scrambled eggs weren't undercooked, as they often are in Breakfast buffets.

I travel a great deal and occasionally run into a hotel whose bedding/pillows affect my eyes. this is one of them. The pillows and bed were very comfortable, but my eyes were terribly swollen every morning. I don't know if it's the stuffing or what they were washed in, but it took a lot of cold compresses each morning before I could go out. I got an eye mask for the last night and it was better. otherwise, great stay.

Great location with walking distance to water tower and N Michigan Ave. room is small but very clean and cozy. It has a full size refrigerator, microwave, plates glass and dishes inside the room. A king bed and a couch bed which is kind of hard But overall location to N Michigan Ave and River walk beats all the negatives Lake share park with tennis courts free to public was a big plus.

Small size of Room but it is downtown Chicago and one should expect it. Lobby computers are complimentary for 20 mins But there is no printer. You have to request the staff. Car Valet persons are always slow and hard to find during my 2 night stay. There are no vending machines but you can buy sodas in Lobby and get ice only in lobby.

Excellent location. Safe!!!fully staffed front desk. Everyone every single person who works there -there professionalism could be at 5 star hotel. Ive stayed almost every hotel in Chicago five star etc, had horrible people running “4” hotels. Safest street -Walton is one way in. I think they have soundproof windows. close to food market, northwestern hospital great breakfast. They have a gem of location. rooms full fridge extraordinary hidden gem. Either you live here and know or you stumble on it. Brfs could use update more comfortable mattress that’s on corporate. Also travel all major big cities. This is an extraordinary gem. Walton street is probably most exclusive street in. it’s. can see lake from some rooms. staff makes hotel from cleaning desk valet. pay accordingly corporate don’t lose them! maybe take a tour of how other 4 star hotels have working and your staff makes your hotel pay them their value and Es Sonnesta can make corporate a lot… have staff turnover ES Sonnesta can’t be the gem it is. also corporate may want to know as life long resident of Chicago 4 cab drivers didn’t know the name I believe it was Marriot? Fabulous price especially as many people going thru heartbreaking treatment stay extended. Fridge and stove top key. longer they stay at 100 a night the more for corporate. Half the million supposed new high rise hotels are practically empty huge things therefore third party sites. ES Sonnesta was packed and no nonsense use hotel to book. Love love love going back a month!!!

mattresses!!! update and you have it all down! and softer linens like that new polyester cheap feels better than 1000 cotton and a bit of color on bed throw blanket. god I’d invest.

Location and staff

No food quanity on second day of breakfast...no bagels ..no bananas..lok

Best price in the area for what you get. The big suite I had was amazing but dated. Location is great. You will be close to the lake (walk distance) and close to the big luxury hotels and stores. You have a small store (drinks and a little food) close to the hotel but overpriced, go to the Wallgreens it's cheaper. Lots of people complain about the amount they take at the checkin (the amount can be big). It will take a few days until you get your money back (up to 7-10 days). I stayed in a lot of Sonesta hotels and they always return the money back (just be patient).

The kitchen was not so clean. Soundproofing of the rooms is not that great (inside and versus outside too). Breakfast was minimalist (but I was there in may 2022).

Very spacious room with separate lounge with pull out bed.. very comfortable too. Ideal for 3 adults. Good size fridge and kitchenette. Lovely soft towels and luxurious bedding. Breakfast included. Lots of hot water and coffee provided all day.

Tables not wiped for breakfast and too much single use plastic at breakfast. Hotel must have a mountain of waste every day which will still be around in 100 years . I’m m sure it’s not recycled!

Location, plenty of space and a nice kitchen for eat in. Bed was great, so was the bathroom. Living room furniture was fine but not particularly plush or comfy.

When I book a room with a kitchen, I do so because we will typically eat breakfast in, make some lunches to carry with us and have a few dinners in. To that end it would have been nice to have some dish washing soap and a kitchen sponge to do light clean-up. That said, there was a dishwasher and powder and its worked well. The only thing really missing for your needs were a few nonstick frying pans and a few serving dishes. Otherwise very servicable.

The proximity to the Magnificent Mile was good, the helpfulness of front desk staff was great, the rooms were spacious and well equipped, and we appreciated night manager Marcus for his demeanor and helpfulness.

The breakfast staff were unwilling to allow for my brother to grab a few items for his children just before breakfast ended. That was less than ideal, considering we had driven 13 hours the day before and were exhausted.

The hotel was cozy and clean. Staff members were pleasant and helpful with information for surroundings, public transportation, and hotel accommodations. Good location for shopping and site seeing. The room came with a fully functional kitchen and included cookware and dishes. I would stay again.

Slightly dated and could improve the breakfast menu and taste.