Homewood Suites by Hilton Columbia/Laurel

The room was just like the picture so I was very pleased and it was clean but you can tell a little old in the hallway but it was NOT a bad experience BUT THE FREE BREAKFAST NEEDS WORK that wasn't great so if it was more than ham one meat would have been nice and the orange juice was horrible it wasn't orange juice it tasted like it was mixed with grapefruit juice and it wasn't any other option just water 🤔 cranberry juice would have been nice other than that WE WOULD STAY THERE AGAIN 👍🏾😉

The breakfast options and the hallway was not great very out dated needs work maybe paint and a new rug something brighter to match the lobby 👍🏾 and the back exit door was kept UNLOCKED we didn't need to use our key card it was just open NOT GOOD NOT SAFE they need to make sure the doors lock because that's what it say USE CARD KEY TO ENTER

The bed! Very nice linens. No big heavy comforter (inappropriate in warm weather). Bed was the most comfortable hotel bed I've slept on in the past 5 years. So many are hard as a rock, like sleeping on the floor. This bed was just lovely. Towels were very plush, thick and thirsty. Very very nice. A full-sized refrigerator, which worked perfectly, was as promised and we used it every day.

Had to ask several times for toilet tissue. (We never requested that our room to be cleaned in 8 days). Insufficient hangers, had to ask 3 times while a staff person "looked for some hangers" (??) No pans in the room despite a two burner stove top. No utensils either. Had to ask for silverware and staff person had to "looked for some silverware" (They did finally find two of each fork, knife, etc and told us we could not have 4 of each.) No dishtowels or dishrag for cleaning up and drying dishes. (We bought a sponge.) Shower head was so high I could not reach it AT ALL. No bench or seat in shower. English muffins at breakfast were good and fresh, the rest was disappointing bottom-shelf stuff.

The size of the room was good. Some of the staff members were welcoming. The overall cleanliness of the facility was good.

The night manager Tyronne. He was not welcoming at all. As soon as we walked through the door, he had an attitude. From that time on, he was just not accommodating at all. He made it so obvious that we were not VIP members of the hotel. The TV channel was very inappropriate for children and when I asked the staff member if she could change it, she replied she was not allowed to touch the TV. Breakfast was awful. Most of the items served were prepackaged, nothing fresh. The choices were very limited.

The hotel was clean and modern. The room was well designed, clean and cozy. We were happy with the check-in and check-out process. Dining area was also nice. TV should have had FOX News on instead of fake news.

In our room, at the transition from the bedroom to the bathroom, the carpet tacks were exposed, and my husband cut his foot on them. We told the receptionist, and she said she would send someone right away to look at it and fix it.

Breakfast and location was great

Everything was great except not being to cast to the television. The remote says Netflix but it’s not on the tv. It makes being in the room a bit of a drag because you can’t be entertained by shows/movies. Remove the wifi from the tv and connect it to the hotels wifi.

As always, the staff, room and amenities like breakfast service was great.

While the room was cleaned and very comfortable, it didn't appear that they stocked the usual items I've seen before. There was in-room coffee but no creamer. Also we couldn't find a box of tissues, so we had to use toilet paper. We could have called down and gotten those items, but just didn't bother.

Room size was very good. Enjoyed having the living room and kitchenette (with full size fridge and microwave). The common areas were clean and pleasant and the breakfast was good. Shower had a good nozzle (amazing how many times they are bad).

There was some wear and and tear in our room that did not impress. The fridge door handle had been removed (I assume it had been broken at some point). The edges of the night stands were both worn to the point that the laminate had fallen off or was about to. The kitchen hanging light fixture didn't work.

Hotel was very clean!! King size suite room Location right near everything you could offer in surrounding area! Most of all peace and quiet Breakfast was good !! Packaged well individual's item's we in pandemic mode ...hotel added extra to-go breakfast item's as well fresh coffee in lounge area 24hours Last,.. Mr. Mitchell excellent customer service Greeted us with grace Treated us with welcoming arm's Very knowledgeable if you ask him a question. Took his time and patience . Need more people like him in your organization to represent company Thank you again

Perfect location. Able to walk to many restaurants. Very friendly and welcoming staff.

Although free, the breakfast had very few choices. The waffles were good, but with only one waffle maker, it was difficult to get one. No biggie, though, because there was a Dunkin Donuts right across the street.

The layout of the room with stocked kitchenette was perfect for my husband, 7 yr old son and I. Room was clean, staff was very nice. Full size fridge!

The room was clean and modern, but the laminate edge around dining table was peeling off. Not a deal breaker though.