Hampton Inn Detroit/Auburn Hills South

I had not stayed in a hotel since 2018, eating breakfast off a plastic plate with a brittle plastic knife and fork was a little depressing. The room was fine, the staff friendly the man on reception when I checked was excellent, I'd driven up from Cincinnati after flying in from Dublin. He gave me some water and nibbles which was much appreciated. Aircon was thankfully nice and quiet and the room clean. Staff in the morning were friendly.

In the UK and Ireland breakfast at this price point is much better, but the plastic fair served up in the US is just not good enough. The food itself is of much more limited choice. I did like the waffles.

I like the friendliness of your hotel manager KD he was pleasant, professional and polite to myself and my family. He saw that I was extremely stressed from my drive in through the storm and proceeded to get us accommodated as fast as he could. He went above and beyond to help me.

I was totally angry with the lady who kept coming up to the desk and interrupting KD as he was trying to assist me with my reservation not only did she do it once but several times,that I just told him to handle her situation (she locked herself out of her room 🙄) because she was going to keep being rude as if I wasn't standing there.🤬 He handled the situation calmly and professional although she was being an ass!!!

Easy check-in and check-out. Room was nice. Located near Oakland University.

Previous guest's leftovers were still in refrigerator. We called immediately and were told it would be removed. IT NEVER WAS. Also, the breakfast was pretty limited, not hot and tasteless. Why isn't there water available at breakfast? Why isn't there a table with lamp on both sides of beds? It was too dark to read at night. I used a chair to put water, phone and glasses on at night. Why?

Excellent staff! I had a slight snag in checking in and the closest they could get the rooms was 1 room on one floor and the 2nd room on another, however, they asked a few questions and bam! We were able to get adjoining rooms. Very clean for being a hotel and having hundreds of people in and out all week. Breakfast was very basic. I do recommend the banana bread waffles, those were good. Location was perfect, everything we went to was about 25mins away. Easy to get to.

Few things we didn't like: A/C unit was tricky to figure out. Had to mess with the thermostat on the wall, then ignore their sign of not adjusting the window unit and adjust that. One room always stayed hotter than the other. We dealt with it.

It's not my first staying in "Hampton inn" . Unfortunately I didn't remember name of receptionist during our check-in, but she was very nice and helpful. Thank you very much. Breakfast is standard " Hampton inn" breakfast: scrambled eggs , sausages, coffee, orange juice, apple, yogurt, several choices of bread and muffins, cereal, waffles...

The staff was very friendly and helpful. The room was clean and comfortable, so was the bed. The shower had lots of hot water and good water pressure. The USA Today paper was a nice perk.

The breakfast was not great, but probably not much different than a lot of hotels struggling with staffing right now. The coffee wasn't too good and they ran out of bottled water during the breakfast time.

Luis. Talk about an exceptional staff member. Hold onto him or I will hire him to work for my business. He really made it feel like a home. My kids loved him. Between helping us out with breakfast, towels for the pool or even offering them a popsicle as a treat. This guy has to be management when we return next year

the property was clean and welcoming, the best were super comfortable. the manager on duty when I checked in was amazing! Sam answered all my questions and was very inviting! the breakfast was above and beyond the waffle bar was great! and they had fresh baked cookies through out the day.

nothing…was all good

Breakfast was good and gave you plenty of time to get down there and left coffee out during the day was a bonus

I didn't have any complaints

Very clean hotel, friendly staff, perfect location for us. Nice breakfast with good choices. Indoor pool was a bonus, it's well maintained.

Actually, nothing. We stayed next door couple months ago and that hotel was a few points down. Glad we chose Hampton this time!