Comfort Inn Farmington Hills

Good value for the price. Obviously, this is not a top tier hotel, however; I was presently surprised by how clean the place was (not a single bug!). The staff was always helpful and friendly. We were there for over a month for work and anytime I needed something - all the staff made sure it was available. The exterior to the hotel was a bit rough looking, so I was skeptical walking in but the interior was more than I was hoping for. My biggest fear in a hotel are bugs (of any kind...). I never saw one and trust me, I looked at every inch before I unpacked.

One of the exterior doors did not work, so we could not enter near our room and had to carry work items half way across the hotel/wait for elevators - Not that big of deal, just a pain.

I was impressed that a full breakfast was available. My only regret was there was no orange juice.

Actually, my only negative experience was the agent at the desk when I was checking out. My bill wasn't ready , and as it was taking a while for her to find it, I asked if I could leave my luggage in the lobby so that I could get my car while she was searching for the bill. I mentioned also that I was pressed for time, but her attitude was dismissive. Rather than indicating that it was all right, she indicated agitation and said, "I'll get your bill in a minute." That turned me off since she didn't have it and I had indicated that I was under time constraints and had to clean the snow off my car.

The breakfast was good and the location was perfect since it was only 5 minutes from the family member that I was visiting.

Strangely, there was no towel rack in the bathroom. The one window in the room was cloudy like it had been coated with something that had partially worn off which spoiled the view of the tree tops outside. The room seemed hot and stuffy for my taste. Turning on the AC helped during the day but it was too noisy to leave it running all night. Lastly, my first morning there Fox News on the tv ( with the volume up) drove me out of the lobby.

I had booked the wrong room in error, but I kept it. The room was to assist handicapped individual. I like how the front desk was being very professional and willing to.accomodate me. I just decided to stay in the room. Room was clean if I needed anything I received assistance during my stay.

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My wife and I like the room and the service from the staff the Hispanic woman at check in and out was very nice and served us with a smile. The African American woman that was in charge of serving breakfast was really nice and directed us to the counter and made the experience very lite and friendly. Even the security personnel was very pleasant and ready to help. We experienced a false fire alarm one evening and the African American man in charge at the desk reassured us that he was checking to see that all was taken care of. When we returned to our room we slept in safety. Thank you so much for making our stay pleasant. We will be repeat customers. So-long from David and Coretta Coleman from Texas, until the next trip to visit our children.

The sausage in the morning was kinda old looking. The ceiling fan in the bathroom room 246 was very very loud

Nice hotel updates, staff was amazing. Bed was Pretty comfortable.

Very nice rooms. Staff very friendly and professional. I would have given a 10/10 for my stay, but the bathroom was overrun by long black hair. It was in the shower, all over the floor, and even on the back of ther toilet. Because of Covid, I disinfect and clean anything before use. So I simply cleaned ther bathroom to my liking and enjoyed the remainder of my stay.

I like how beautiful the lobby is. sleek and updated . Great staff at front desk.

I didn’t like the water pressure, very bad. under the sink was a little sketchy looking like someone tried patch up a leaky pipe with baby wipes. really weird. the breakfast was terrible! the meat taste like fake meat I can’t explain it but gross.

For the price, it was a great value. Staff was very friendly and the hotel was clean.

The water pressure in the shower was abysmal, it was like trying to take a shower in a mist. Changing the setting on the shower head didn’t make any difference.

Good employee especially the lady that worked the morning shift. I couldn't remember her name.

The small around the vending machine room in the first floor was not good enough. It will be great to spice the area up with sweet fragrance. It will be great to have a courtesy note for all visitor to have respect for other. I could hear people make a loud conversation around 2am till around 4am when I was able fall asleep again. This happened on the third floor.

I was completely impressed with the property. The room was nice and big, I had a king size bed, the bathroom was nice and big and the room was very clean and inviting. I also in addition enjoyed the breakfast, there were lots of options.

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