Hilton Garden Inn Winston-Salem/Hanes Mall

Room was good, bed was comfortable, shower had nice water pressure and lots of hot water. Had a closet, desk, night stands, lamps, lounge chair,ottoman. Plugs next to bed for cell phone. Mini fridge, ice machine down the hall. Indoor pool. Small store, bar, restaurant. Food was good, we had breakfast.The employees are so nice here.

Unfortunately they're remoldeing and over half their parking lot had containers and work trucks so parking was awful for a booked hotel. I get it but made it terrible to park, I don't like not being able to see my car in a hotel, especially for the price we paid, no security so kinda on your own with that. We just unloaded everything and took to room.

Bed was comfortable, luv'd the feather pillows. Day one had cooked to order breakfast which was tasty; potatoes and omelet. There were other available items; yogurt, cereal, milk, fruit, bagels, danish. Indoor pool was a nice amenity. Nice lobby sitting area, dining area, and bar. ALL hotel staff was friendly and courteous. Had a misunderstanding with checkout time. Front desk and housekeeping were accommodating to me.

Had to wrestle with sliding doors on shower entering and exiting. Probably a little WD40 would help

Stayed here few years back. So we knew this hotel. Very nice hotel in great shopping area. Lots of restaurants around as well. Staff was very nice. Clean. Water pressure in shower was great. Bed was very comfortable. Room was spacious.

Price was a little high. I wish hotels would list cost of deposit. Don't like surprises at check in. But we got it back at check out.

We loved the area,excellent for visiting family for Easter Holidays,and always love our stay here when we come to Winston-Salem . Definitely loved that house keeping was not knocking on doors before checkout time.Will stay again

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This hotel was nice and very clean and the staff was very sweet.

The only thing we didn’t like was that it looked a little dated on the inside but other than that everything was great.

As on another review, breakfast is good. Made to order or buffet. Had to ask for hot water and tea bag; i'm a tea drinker. Coffee and water available 24 hours.

uhm???

Mr Rueben West asst General mgr was very friendly and helpful. All the staff were equally welcoming!. The food from the hotel grill is a must. Chef Juan is the Best!! The salmon dinner he prepared was amazing!

No complaints.

We had breakfast almost everyday. It was always hot and tasty. Waitress was always friendly and helpful. Had a nice stay with no surprises..

Everything was fine. Clean comfortable. Great bathroom. Awesome tv

The fitness room needs an exercise bike for the mobility challenged. 2 treadmills and an elliptical, but no vike

My room was Exceptionally clean and while the state is slowly opening up during the pandemic the cleanliness of the room and hotel in itself was very comforting.

Spacious room, very comfortable bed and a large bathroom. The room also has a microwave , refrigerator and coffee maker. Nice touch of comfort and convenience.