TownePlace Suites by Marriott Cleveland Solon

The location was good, it wasn’t too far from where I needed to be.

The bed was horrible! Too soft which later triggered my sciatic nerve smh. There was a bug in the closet, I hit with a piece of paper and I looked on the paper after hitting the bug and there was no proof that I killed it. It disappeared. There was mold in the crease of the shower curtain. No trash bags (I didn’t know this was Marriott standards smh but I was told by the front desk about the policy). Breakfast was ok, I did appreciate the turkey sausages. Next day I ate waffles and there were chunks of sugar in every bite. I had to stop eating it. Idk if they didn’t mix it well or this it what they do in ohio. Staff was nice.

Good location. Clean quiet large room and friendly staff. Very nice breakfast with large variety. The quiche was delicious and much better than standard hotel breakfast.

Asked about roll away bed availability and was told we “didn’t need it”. If one was available it would have been preferred. The pull out bed didn’t have sheets so we called the front desk and no one answered. Tried calling other extensions with no answer. Had to get redressed to walk to the lobby to get sheets. Had to wait while they found some. Was given two fitted sheets, but was too tired to go back again. There was also no trash can in the bathroom which was an inconvenience.

We loved everything about this hotel! We take our daughters,7&9 on weekend getaway’s frequently,this was one of our trips. The hotel was spotlessly clean,had fresh cold water waiting upon arrival. The pool was perfect for kids. Rooms are spacious and perfect for families. The breakfast was phenomenal! Would highly recommend!!

Can’t say there was anything to dislike.

I don’t know how the same room jumped in price by almost $80 from only a month ago!! 😡 We chose this hotel because of its overall value but that also includes a dramatic change in price for the exact same room. Apparently, we will have to look for other accommodations.

We stay there 2-3 times a year for horse shows. Its an excellent place to stay with nice rooms and kitchens. what sets it apart is the staff. The management and the entire staff team are just excellent. They are always friendly, responsive, happy, and very professional. Simply put they do a very good job and are very nice people.

Having a full sized refrigerator is very nice, along with a full kitchen set. The shower was very nice and breakfast was what would be expected. The free bottled water was nice to grab a few and put in the full sized refrigerator and grab when you're walking the room.

Owner is beyond nice and kind. She sets a wonderful tone and her entire management team is the same way. Been coming here for several years. The facility is nice but the management team and their service keeps us coming back every year. Well done!

I liked the staff. Pam introduced herself and was very attentive when asked for area restaurants. Check in staff was knowledgeable about our visit and request to be placed in nearby rooms.

The oatmeal was too thick. Tried to thin it out, but met with difficulty.

Kia is amazing, professional, knowledgeable and very accommodating! Leoni (sp.) Was so very sweet and kind to talk to this old lady (from a distance) while I had dinner alone -- made a weary traveler feel most welcome!! Location is near a police station and the officers drive through the lot and check on the property regularly -- feel very safe.

Not really a dislike -- nothing really.

The room was very nice and clean. The staff was great and very helpful. The breakfast was as expected during this Pandemic. I would absolutely stay here again.

I can't think of anything that I didn't like. Everything was better than expected. This was a great room at a great value.