Holiday Inn Express Hotel & Suites Youngstown North-Warren/Niles, an IHG Hotel

The breakfast was great and Ghada the cook was very sweet and friendly. She made us feel comfortable and at home. The location was great. You have access to everything you need. Tracy was also wonderful. Everyone there was very nice and made you feel at home. This hotel is very clean. We will definitely be go back and recommend it to family and friends.

The breakfast and location was great. The food was fresh and the worker worked hard to keep everything filled. The beds were comfortable and the pool was good to relax in. The front desk staff was polite and professional and made my stay even more pleasant.

The family reunion that took over the pool.

The only disappointment was the pool opening 1/2 late on Saturday, which as you know is big deal to a kid. It meant him not being able to swim. When we got back late at night, it was 15 minutes from adult swim. I asked if he could have a little extra time since the pool opened late. We were told no. Since there was only one family(with a kid) in the area at the time, I’m pretty sure no adult was coming and my 14 ur old wouldn’t have bothered anyone.

The breakfast was very good, the amenities were excellent & the location was the best. This hotel is close to restaurants, movie theaters and across the street from the mall. The staff was very nice especially housekeeping. My children looked forward to the afternoon cookies. They even cooked hot dogs and hamburgers for us one of the nights we were there. Amazing place!

We have stayed at many hotels this year and this one is definitely one our favorites! The hotel was really nice and well kept. It was extremely clean. Every staff member we encountered was friendly, helpful and very efficient. When you first walk into the foyer/reception area it automatically inviting. The breakfast area was clean and staff was amazing. The swimming pool are was clean and very well kept.

There was not anything we can say negative about our experience.

Our stay at this hotel over four nights was excellent. The room was exceptionally clean. The front desk staff was always kind as we were coming and going and took the time to greet us. Their breakfast is also fantastic with a variety of foods and drinks. The young woman that is over the breakfast area was amazing. I wish I could recognize her by name. I felt safe at the location and the atmosphere was warm and cozy.

The breakfast was good and the staff was very friendly and helpful. The room was clean with a comfortable bed. Never noticed the beautiful waterfall on the patio. It would have been great to eat breakfast outside but it was a little too cool in the morning. I have it in mind for next time I stay.

We left too early for the breakfast, which we understood to be a grab and go because of Covid restrictions, but I was thoroughly impressed with the level of cleanliness in our room, hallways, and lobby. We have stayed at this property at least two dozen times over the years, and we have never seen it so clean! Management and the housekeeping staff should be lauded for their efforts.

We have always enjoyed the little welcoming perks upon check-in, but we were only given a bottle of water this time. Not a big deal, but it is the little things that make a difference between this property and everyone else in the area. The addition of a very popular fast food restaurant near the hotel's entrance and exit is a bit problematic, as it has become a high traffic area, and the long line of cars makes it difficult to get through.

I decided to spend my 40th birthday with my family in Richmond, Virginia, having moved to Chicago about 5 years ago, despite the COVID-19 pandemic; and, while I, myself, have been observing all of the recommended safety precautions, the idea of making a cross country trip at this time left me with a certain amount of unease. On my way to Virginia last week I had initially stayed at a competitor's hotel in Pennsylvania where some of my fears came to fruition--which I somewhat anticipated. So, after booking my room here, I was delighted to receive a phone call from Selena at the front desk explaining the safety precautions that Holiday Inn has taken and would be expected from me, which immediately put my mind at ease! Then, there was some initial confusion when I attempted to check in as the email I had received actually sent me to the wrong address at a different local Holiday Inn; however, the front desk gentleman there was incredibly helpful in clearing it all up and after contacting this location, I was back on my way. Upon arriving, Selena (or Serena--I hope I'm getting her name right!) greeted me and provided exceptional customer service! What an amazing staff! The room itself is clean, quiet and elegant as are the rest of the facilities...if it weren't for the 72 hours I have to get back home (due to our COVID test requirements) I would probably stay another night and explore Cleveland!

That I can't stay longer!

Very convenient location for our evening plans, very clean and friendly staff

Our first room the door handle was broken the only reason for the mention is because we were on a time schedule.but the staff moved us to another room quickly.it was just a small inconvenience because we were in a hurry.