Sands Ocean Club

I love that we were on the beach. I love that we didn't have to go anywhere to eat or for entertainment if we didn't want to. Love that we had 3 pool options besides the beach. The staff was so nice.

I wouldn't say I didn't like. The whole place needs an upgrade. The room was dusty. Underneath the beds were dust and dirt. I know it means more money okay with that for an upgrade.

I like that we were right on the beach, the restaurant was very convenient & good food. the indoor pool was really nice especially the glow lights for the kids.

our room was not cleaned properly. I walked in and there was a cup of water on the night stand still, I found baby socks and other items behind the couch & it was dusty. other than that it was a nice room.

We enjoyed our stay, it was our first time here. We would go again. It's a comfortable room. Lots of things to do on premises

The parking wasn't so good for a bigger pick up truck. We had to park across the street and not move the vehicle, or we would lose our spot. There's not much in walking distance.

Everything you need is right at the resort You don’t have to leave

The messed our reservation up and had us as 2 adult 2 children instead of 4 adults and put us in a 1 bed room but fixed it pretty quickly

Loved having Ocean Annie's just outside the balcony. Loved how most of the staff, with the exception of the front desk attendants, were very friendly and seemed to love their job. Loved how the location of this hotel is outside all the hustle and bustle of the main tourism which also adds to the locals that like to come hang out the this hotel. I will be most definitely be making this hotel part of my annual trip back.

Front desk attendants needs better personable skills. With them being one of the first people to interact with, it did give me mixed emotions about my stay and anytime I would go down and ask for room supply, it wasnt always comfortable just because of the demeanor and body language of the front desk. Something that can be updated are the benches in the laundry room.. with it taking 1.5 hours to wash and dry, investing in a more comfortable bench or chair would be great. The room I was in was "clean" but rooms definitely need a deep clean as the walls were dingy.

I loved that it was right there next to the ocean. I am not sure if we got lucky or something based of some of the other reviews. But there was absolutely NOTHING wrong with our room. It was clean, the beds were decently comfortable, NO stains on the bed or towels. I mean yes there was sand on the floor but that’s from when we would come back from the beach and I’m not sure if people realize how hard it is to get all the sand up because even when we swept the floor we couldn’t get it all up lol. I would absolutely stay there again. The band was decent and yes they were loud but it literally states that the bar was open till 11 PM so I feel that’s people’s fault if they stay there and didn’t read that before hand. It didn’t bother us from going to bed though. We had a view of the ocean and was right above ocean Anne’s bar so we could hear them the whole time and it didn’t bother us. I personally don’t think the hotel is bad like some of these reviews make it seem like it is.

The very first elevator next to the lobby hallway was a little nerve wrecking. It was kinda shook the whole way up. We stayed on floor 15 so we just avoided using that one lol but the other two worked great and didn’t have an issue with those. The parking kinda sucks but it wasn’t horrible and we were in a big SUV and managed just fine.

Staff & residents were very friendly & a joy to talk with.

The rooms & building are clean, but very dated & some are in need of repair/improvements. Some small appliances were included, but broken (toaster) & needed to be replaced.

Greeters & men @ front door were very helpful! They assisted me out of car and with our luggage. The young lady at the front desk was wonderful and worked with me in regards to needs secondary to disability. Very pleasant and respectful.

Can't think of anything! 😊

the appearance was nice I like the fact of the indoor pool with the jacuzzis the restaurant for breakfast was good

I don’t like how the rooms weren’t properly cleaned neither did it look like the room that was advertised

We loved the new room they put us in with the views an cleanliness. We asked to be moved from first room due to cleanliness with coffee maker completely rusted. No wash clothes. Holes in closet wall. Floor had burned marks an not a great view at all. We started on the 2nd floor an once we asked to move they put us on the 19th floor with no problems. Once we moved to the new room everything was fantastic. Clean an super nice. First room looked as if they were in process of remodeling or something.