Tru By Hilton Cypress Houston TX

The room was absolutely adorable! I loved the layout and the tv features. The service was perfect!

The room did not have any shampoo or conditioner in the bottles for me. There was no soap at all. Luckily I brought some on my own. The coffee was great, I just wish there were personal coffee makers in the room. I travel because I have to and having to go down for coffee during Covid was a little more than I liked. But like I said, the coffee was great and I appreciated that it was available all day.

Nice hotel

The breakfast was not that good

With covid we had bagged breakfast,but I really expected room service hot breakfast pancakes orange juice the works.

Our t.v. went out,but it was handled fairly quickly.

Beds were comfortable, gym was nice , pool water was cold but it was cooler weather so probably would feel good in the warmer weather. The staff was very nice and helpful. Nice breakfast. The only thing was our toilet seat in our room was very loose and upon inspection, it looks like it was fixed once already and it didn't work. But overall a nice place and I would stay again

Great place other than shade did not go up. And I need sunlight, I would not be able to stay again for that reason, I can have dark at night for sleeping , however not after check in, I had to sit in my car in parking lot, instead of relaxing in room which was why I got the room was to relax before work event.

It was clean, very nice lady who checked me in and as amazing

breakfast included and price

price was great except I was not aware that they charge an additional $75 fee at the location but will be returned 2-3 days after checkout , it was never mentioned but it was fine. just would of been nice to have mentioned before booking

Very convenient to the areas we were visiting. New hotel, so everything was nice/new/clean and functional. Good staff. Room was a bit small, but serviceable.

The extensive bedding (comforter, etc) is simply overdone. We simply needed sheets and a blanket or spread. It got so hot under the damn thing, we had to remove it and sleep under a modified sheet 'thing' most of the night. Almost impossible to really be able to find the 'driveway entrance' to the hotel since it's behind other businesses. Needs better 'signage'.

location, quiet, parking, pillows, television, breakfast

bed was not made properly on arrival. no seating in room. no in room coffee. no drinking cups in room. only one wash cloth and one hand towel

Breakfast and common areas kept clean and fresh food Rooms clean No rugs floor felt cleaner Staff friendly and helpful

Room to small We couldn't both move around freely in the room ,no bureau or closet to store bags or cloths Pool closed one reason I chose you View of the back parking lot

nice, modern, nice decor, hot shower!

the beds were kinda hard, but I’m use to a really soft tempurpedic bed and my hip starts to hurt on a harder bed.. I wish hotels would get on the trend of more of a tempurpedic or at least add some kind of soft topper.