Best Western Mcallen Medical Center

The staff were great, we had to extend for an extra night so they were able to get it done, no hassles on a holiday weekend no less. It stays very busy there.

There is a lot of highway construction on I2 at the hotel area and that made it a little difficult to navigate. The only issue we had was low water pressure. It was due to the construction. Hotel was very good for the price.

I've stayed at this hotel on 2 different occasions. I like that there's a separate living area from the sleep area/bed room (king suite). There's room for my boys to chill and watch what they want on their own TV if i want to watch something different. Even though it's a high traffic location, it's still quiet. Staff has been really nice and professional on both occasions. We didn't eat on site but they did let me know there was breakfast available when I checked in. This is definitely my go-to from now on.

Pull out sofa mattress was a bit old/yellowed and not as comfy- very springy, but it goes in the sofa so I get it. The layout made it hard to pass through to the other room when the sofa bed was out and I kept hitting myself on the frame but it's not a deal breaker. My boys slept well on it, regardless. . The sheer curtains slide open and close. The thicker curtains did not. I tried closing them a few times before I realized they were set. I prefer sleeping in a completely dark room. Again not a deal breaker.

The staff was very friendly and accommodating. We arrived an hour early and I had to be at the hospital so they let us check in right away.

The breakfast area was small and options limited.

Location was excellent, that’s what I liked the most. Breakfast could be better and the pool was also great. The room was good, great bathrooms, comfy beds. It’s a good option of you are staying at McAllen.

The breakfast defines could be better. Also, I had a little problem with the key to my room, it didn’t open the first time I put it in, I had to try like 4-5 time for the door to open.

Nice and clean place, quiet rooms, I felt safe

I didn't love that the rooms were not accessed from inside the building. Also, I think because I paid a day or so ahead of time that I paid more than people just walking in.

I loved the location, right next to the hospital where I needed to go! Pricewise very affordable, very clean and spacious as well as comfortable!! Staff member very helpful and friendly! Will highly recommend to my friends and family…

Everything

Great location, a 5 minutes drive to the shopping mall and next to all the stores. The staff was very friendly and helpful. The room was very spacious and the bed and pillows are very comfortable.

The hotel is aging but for the price is more than ok.

The room

Booking.com horrible service & charging me but not paying bw property so I had to pay twice and wait for an hour and half in lobby w a 7 month infant that need immediate attention.

This hotel is right next to the hospital as well as a shopping center, the staff is helpful and friendly. The room was clean and comfortable, i didnt have any real problems with my stay.

Nothing really disappointed- if anything the showerhead just wouldnt change settings but thats all really

Everything is always very comfortable, second time staying in this hotel. kitchen ladies are the nicest, more helpful!

nothing