Homewood Suites by Hilton Midland

Nice location, price wasn’t bad. Rooms were

A/C’s need servicing, the pool looked a bit cloudy as well as the hot tub, there was no way to turn on the jets as the knob was broken, there were no towels in the pool area but a quick walk to front desk and they gladly gave us some. Pillows were super flat and uncomfortable, curtains in the window were torn of original track and on a patch job track, not a big deal but to the wrong person it could have been pretty major

THE BREAKFAST WAS OK, BACON NOT VERY GOOD OVERALL IT WAS OK. WAFFLES WERE GOOD. THE GRANDKIDS ENJOYED THAT. THE ROOMS WERE CLEAN, BEDS WERE COMFORTABLE. LOCATION WAS GOOD FOR WHAT WE WERE DOING IN TOWN. IT WAS QUIET AND COMFORTABLE. SEEMED TO BE IN A SAFE PLACE AS WELL. GREAT ACCESS TO GROCERIE STORE .

THE WATER IN THE SWIMMING POOL WAS FREEZING. THAT WAS ONE REASON WE CHOSE THIS HOTEL. WE WANTED OUR GRANKIDS TO BE ABLE TO SWIMM. THEY COULDNT ENJOY THE POOL BECAUSE THE WATER WAS TOO COLD.

The ladies who worked the breakfast bar was excellent! Very kind and helpful. And seemed happy to be there. We did like the suit very much! Good amount of room and was clean.

We were disappointed that room service did not come in all three days we were there. We had to ask for toilet paper, the trash never was picked up and towels everyday. We were never told that housekeeping only comes some times or not at all while there. I am not sure if they were understaffed or not. The staff I met was friendly but seemed not happy to be there. Also the dishwasher did not work in the room. We forgot to mention that while checking out.

The room was extremely spacious and had all conveniences of a full kitchen.

The pool was closed because chemicals were not correct so our girl was disappointed but it happens. The carpet near the entrance of the room was very worn and pulled back and fabric on couch and chair in room are in need of some deep cleaning.

Breakfast was nice , always hot and plenty to choice from , good start to our day !!!

Nothing ever thing was perfect 🤩 Staff were always there with a smile and room cleaning was Amazing!!!

All the amenities an convenience I felt like I was in paradise didn't even want to leave, it was having the down time comfor of being in like your own apartment

Maybe the price was a little much an the hot tub could have been warmer.

Jacob (evening front desk employee) was extremely helpful. Unfortunately things came up that delayed our arrival day. But Jacob eased our weary and work with us in resolving it. We’re truly grateful and many thanks for it. Keep up the great job . God bless<>< Sam and Sandra Torres

Our room was great, it had a king size bed and in the living room a sofa bed. It also had a TV in the bedroom and living room, a full size fridge, kitchen area was great. There were plates, utensils, paper towels and pretty much anything I needed. The indoor pool is nice and it has a hot tub which is very enjoyable. The patio area has many chairs and tables and the basketball court is super fun.

Breakfast buffet is not available due to Covid. However, they offer a brown paper bag with a muffin, granola bar, a water bottle and an apple.

Breakfast was delicious! Most of the staff was super nice and recommended places and things for us to go/do! The room was beautiful and had extra blankets in the closet for us to use without having to request them!!

The prices of the snacks were definitely pricey. One night staffer had her friend on speaker talking to her and didn’t 100% focus on me trying to purchase some snacks and get some washcloths and extra towels. She was too busy talking on the phone to remember that I had asked for wash clothes and towels. She was ready to get back to her phone.

Good location, beautiful hotel, great staff.

Hot tub was broken and dirty during our entire stay. No coffee at breakfast, coffee maker in the kitchen of the restaurant area was broken.