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8.8

110 reviews

Quality Inn & Suites

4609 Aerial Way, Big Stone Gap, 24219, US

Reservations:

+1-833-728-2041
8.8

110 reviews

Choose dates to view prices

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From

$105

Call for great rates

+1-833-728-2041

Free parking

Pet Friendly

Indoor swimming pool

Free wifi

Free spa

Air conditioning

Beach chairs/Loungers

24-hour front desk

Quality Inn & Suites

Welcome to the Quality Inn & Suites in Big Stone Gap, Virginia! Nestled in the heart of the United States and surrounded by picturesque mountains, our 3-star hotel offers a comfortable and convenient stay for all travelers. Located just 1.6mi from the city center, you'll have easy access to local attractions and amenities.

With 110 rave reviews, we pride ourselves on our exceptional service and attention to detail. Start your day off right with our complimentary breakfast and take advantage of our free parking and WiFi. Unwind and relax in our indoor swimming pool and spa, or stay active in our fitness center. Our pet-friendly policy ensures that your furry friends can join you on your adventures.

Each room is thoughtfully designed with your comfort in mind, featuring amenities such as air conditioning, a private bathroom, and free toiletries. Need to get some work done? Our business center is at your service. Enjoy stunning mountain views from the comfort of your room or unwind in our picnic area. Whether you're traveling for business or pleasure, the Quality Inn & Suites is the perfect choice for a delightful stay in Big Stone Gap.

Note: The starting price for rooms at the Quality Inn & Suites is $105 per night.

Looking to cool off and relax during your stay? Look no further than our indoor swimming pool at the Quality Inn & Suites. Open all year round, our pool offers the perfect escape from the Virginia heat. Take a refreshing dip or simply lounge by the poolside with a good book. And for those looking for a little extra relaxation, our pool is heated for your comfort. Feel the stress melt away as you enjoy the therapeutic benefits of our saltwater pool. Please note that access to the pool is restricted to adults only, ensuring a peaceful and serene environment for your enjoyment.

At the Quality Inn & Suites, we understand the importance of offering a variety of payment options for our guests' convenience. We accept a wide range of payment methods, including American Express, Visa, Diners Club, JCB, Discover, Mastercard, Maestro, and Carte Blanche. Unfortunately, we do not accept cash as a form of payment. Rest assured, whether you prefer to pay with your preferred credit card or debit card, we've got you covered.

When it comes to choosing the perfect room for your stay, we have a variety of options to suit your needs. Our Standard 2 Queens - Non-Smoking room is perfect for families or groups, accommodating up to 4 adults and 3 children. If accessibility is a priority, our King Room - Accessible/Non-Smoking and Queen Room - Accessible/Non-Smoking are excellent choices, offering spacious accommodations and thoughtful amenities. And for solo travelers or smaller groups, our Standard King Non-Smoking room is ideal, providing a comfortable space for up to 3 adults and 2 children. No matter which room you choose, you can expect a clean and inviting atmosphere, complete with modern amenities and stunning mountain views.

Closest airports

Tri-Cities Regional TN/VA Airport

32.4mi

Most popular amenities

Free parking

Pet Friendly

Indoor swimming pool

Free wifi

Free spa

Air conditioning

Beach chairs/Loungers

24-hour front desk

Mountain view

Non-smoking rooms

Fitness center

Room service

Picnic area

Wheelchair accessible

Business center

Upper floors accessible by elevator

Free toiletries

Private Bathroom

Parking On Site

Rooms

Standard 2 Queens - Non-Smoking

400 sqft

Mountain view

Private Bathroom

Washing machine

Microwave

x4

+

x3

Enjoy a spacious and comfortable double room with 2 Queen beds, mountain view, and modern amenities like washing machine, microwave, and a flat-screen TV. Ideal for 4 adults and 3 children in a non-smoking environment.

Standard King Non Smoking 1 person Sofa Bed

400 sqft

Mountain view

Private Bathroom

Washing machine

Microwave

x3

+

Indulge in a spacious triple room with mountain views and modern amenities including a private bathroom, washing machine, and flat-screen TV. Accommodating 3 adults and 2 children, it's the perfect choice for an unforgettable stay.

King Room - Accessible/Non-Smoking

1 King Size Bed

1 Sofa Bed

400 sqft

Private Bathroom

Washing machine

Microwave

Flat-screen TV

x3

+

Experience the comfort and convenience of our King Room - Accessible/Non-Smoking, perfect for a family of 5. Enjoy a spacious 398 sqft room with a King size bed, sofa bed, private bathroom, washing machine, and a flat-screen TV with streaming services.

Queen Room - Accessible/Non-Smoking

1 Queen Size Bed

400 sqft

Private Bathroom

Washing machine

Microwave

Flat-screen TV

x3

+

Experience the ultimate comfort in our Queen Room, designed for accessibility and non-smokers. This spacious triple room offers a range of amenities including a private bathroom, washing machine, microwave, and flat-screen TV, ensuring a relaxing stay for up to 3 adults and 2 children.

Guest reviews

8.8

110 reviews

From

$105

Categories of assessments

Cleanliness

9.1

Comfort

9

Location

8.9

Facilities

8.9

Staff

9.2

Value for money

8.4

WiFi quality

9.6

Breakfast

9.2

Featured reviews:

🇺🇸

Spencer

10

May 2022

The breakfast was excellent - food quality & options were above similar breakfasts offered by comparable hotels. Staff - from the courteous & friendly desk clerk at our arrival, to breakfast staff, to cleaning personnel & including the front desk manager at checkout were delightful, professional, & helpful! Just to add, the hotels decor (while staff commented the structure was built perhaps 20 years) was representative of hotels that are newly built. Furnishings (most made from Hickory) were perfect for the Big Stone Gap area & every room & area of the hotel was so very nicely appointed. Historical photos added unexpected but dramatic perspective to the local area & its history. Terrific.

We could not offer ANY comment that would be needed to enhance our visit & stay. Our home State of Wisconsin has many lovely natural surroundings and lakes. However, there is no replacing the awe, beauty & excitement of being in the mountains. Spectacular!

🇺🇸

Rodney

10

September 2023

Great Breakfast and very conveniently located. Also it was nice when on our second morning we got to breakfast late, about 9:45 and everything was still set up with fresh food. They had not started taking the food down.

Wasn't anything not to like. Great place to stay. Off the path but still only minutes from the highway.

🇺🇸

Bishop

9.1

May 2021

Breakfast was good. Staff in dining room was very nice as were the staff members at the desk. The gentleman on duty when we checked it was very helpful with directions. Liked having the fridge, microwave and coffeepot available.

Television was terrible. No way to enter a channel number so you had to arrow up or down to the local on the low end to news channels in the 60's. Was difficult as the remote/tv response was not very sensitive.

🇺🇸

Mark

8.2

April 2023

Very helpful staff and great breakfast.

Previous to our stay someone had a dog in the room that left a lingering smell. Staff immediately moved us with no issues.

🇺🇸

Robert

9.1

September 2023

Beautiful location. Liked the rustic look good breakfast friendly staff

Breakfast room a little small, but worked!

🇺🇸

Noll

9.1

October 2022

the people were nice and friendly the rooms were clean the breakfast was good can't think of anything bad

there is no nothing wrong price could be a little bit lower.

🇺🇸

Chrissy

9.1

April 2021

Breakfast was great. Room was clean. The view outside was wonderful. Staff was friendly and nice. I didn't visit the pool area but it looked clean. Water in the bathroom was hot.

It was loud. We were on the bottom floor and it sounded like someone was going to come through the floor.

🇺🇸

Thomas

8.2

October 2022

Good breakfast and staff.

The breakfast was the same thing three days in a row. Need to vary the hot part of the meal a bit.

🇺🇸

Tracy

10

September 2020

The location was great I have no issues with that but I did pay for continental breakfast in my stay and there were very few selections due to The Cove Ed and I ended up having to spend extra money to have breakfast for me and my family so I do feel they should not have charged full price that included the continental breakfast to their guests when they weren't receiving the actual breakfast due to covid-19

🇺🇸

Pamela

9.1

June 2021

Breakfast was ok. Would have liked more healthy food…ie..yogurt, more fruit options.

More fruit at breakfast.

🇺🇸

Spencer

10

May 2022

10

The breakfast was excellent - food quality & options were above similar breakfasts offered by comparable hotels. Staff - from the courteous & friendly desk clerk at our arrival, to breakfast staff, to cleaning personnel & including the front desk manager at checkout were delightful, professional, & helpful! Just to add, the hotels decor (while staff commented the structure was built perhaps 20 years) was representative of hotels that are newly built. Furnishings (most made from Hickory) were perfect for the Big Stone Gap area & every room & area of the hotel was so very nicely appointed. Historical photos added unexpected but dramatic perspective to the local area & its history. Terrific.

We could not offer ANY comment that would be needed to enhance our visit & stay. Our home State of Wisconsin has many lovely natural surroundings and lakes. However, there is no replacing the awe, beauty & excitement of being in the mountains. Spectacular!

🇺🇸

Rodney

10

September 2023

10

Great Breakfast and very conveniently located. Also it was nice when on our second morning we got to breakfast late, about 9:45 and everything was still set up with fresh food. They had not started taking the food down.

Wasn't anything not to like. Great place to stay. Off the path but still only minutes from the highway.

🇺🇸

Bishop

9.1

May 2021

9.1

Breakfast was good. Staff in dining room was very nice as were the staff members at the desk. The gentleman on duty when we checked it was very helpful with directions. Liked having the fridge, microwave and coffeepot available.

Television was terrible. No way to enter a channel number so you had to arrow up or down to the local on the low end to news channels in the 60's. Was difficult as the remote/tv response was not very sensitive.

🇺🇸

Mark

8.2

April 2023

8.2

Very helpful staff and great breakfast.

Previous to our stay someone had a dog in the room that left a lingering smell. Staff immediately moved us with no issues.

🇺🇸

Robert

9.1

September 2023

9.1

Beautiful location. Liked the rustic look good breakfast friendly staff

Breakfast room a little small, but worked!

🇺🇸

Noll

9.1

October 2022

9.1

the people were nice and friendly the rooms were clean the breakfast was good can't think of anything bad

there is no nothing wrong price could be a little bit lower.

🇺🇸

Chrissy

9.1

April 2021

9.1

Breakfast was great. Room was clean. The view outside was wonderful. Staff was friendly and nice. I didn't visit the pool area but it looked clean. Water in the bathroom was hot.

It was loud. We were on the bottom floor and it sounded like someone was going to come through the floor.

🇺🇸

Thomas

8.2

October 2022

8.2

Good breakfast and staff.

The breakfast was the same thing three days in a row. Need to vary the hot part of the meal a bit.

🇺🇸

Tracy

10

September 2020

10

The location was great I have no issues with that but I did pay for continental breakfast in my stay and there were very few selections due to The Cove Ed and I ended up having to spend extra money to have breakfast for me and my family so I do feel they should not have charged full price that included the continental breakfast to their guests when they weren't receiving the actual breakfast due to covid-19

🇺🇸

Pamela

9.1

June 2021

9.1

Breakfast was ok. Would have liked more healthy food…ie..yogurt, more fruit options.

More fruit at breakfast.

Points of Interest Around Quality Inn & Suites

Airports

Tri-Cities Regional TN/VA Airport

32.4mi

Airports

Tri-Cities Regional TN/VA Airport

32.4mi

Pools

Location

Indoor

Features

HeatedSalt water

Age restrictions

Adults only

Availability

All season

Amenities of Quality Inn & Suites

Free parking

Pet Friendly

Indoor swimming pool

Free wifi

Free spa

Air conditioning

Beach chairs/Loungers

24-hour front desk

Mountain view

Non-smoking rooms

Fitness center

Room service

Picnic area

Wheelchair accessible

Business center

Upper floors accessible by elevator

Free toiletries

Private Bathroom

Parking On Site

Amenities of Quality Inn & Suites

Accessibility

Entire unit located on ground floor

Entire unit wheelchair accessible

Lowered sink

Raised toilet

Toilet with grab rails

Upper floors accessible by elevator

Visual aids (Braille)

Wheelchair accessible

Bathroom

Bathtub or shower

Free toiletries

Hairdryer

Private Bathroom

Shower

Toilet

Toilet paper

Towels

Bedroom

Alarm clock

Linens

Business Facilities

Business center

Free

Fax/Photocopying

Additional fee

Meeting/Banquet facilities

Additional fee

Cleaning Services

Daily housekeeping

Free

Laundry

Additional fee

Common Areas

Shared lounge/TV area

Food & Drink

Fruit

Additional fee

Kids' meals

Additional fee

Tea/Coffee maker

Vending machine (drinks)

Vending machine (snacks)

Food & drink safety

Breakfast to-go containers

Delivered food covered securely

Food can be delivered to guest accommodation

Front Desk Services

24-hour front desk

Express check-in/out

Free

Invoice provided

Private check-in/out

General

Air conditioning

Carpeted

Designated smoking area

Facilities for disabled guests

Heating

Interconnecting room(s) available

Ironing facilities

Non-smoking rooms

Pet Friendly

Room service

Smoke-free property

Internet

Free wifi

Kitchen

Microwave

Refrigerator

Washing machine

Living Area

Sitting area

Sofa

Media & Technology

Cable channels

Flat-screen TV

Streaming service (like Netflix)

Telephone

TV

Outdoors

BBQ facilities

Free

Outdoor furniture

Picnic area

Parking

Free parking

Parking On Site

Free

Physical distancing

Cashless payment available

Contactless check-in/out

Screens or physical barriers between staff and guests in appropriate areas

Room Amenities

Clothes rack

Iron

Socket near the bed

Sofa bed

Safety & security

CCTV in common areas

CCTV outside property

Fire extinguishers

Key card access

Safe

Free

Smoke alarms

Safety features

Access to healthcare professionals

First aid kits available

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Services

Wake-up service/Alarm clock

Spa

Beach chairs/Loungers

Fitness

Fitness center

Free

Free spa

Indoor swimming pool

Free

View

Mountain view

Stay rules - Quality Inn & Suites

From

$105
  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Quality Inn & Suites

When are the check-in and check-out times for Quality Inn & Suites?

Quality Inn & Suites welcomes guests for check-in at 03:00 PM and the departure or check-out time is set at 11:00 AM.

Is free parking available at Quality Inn & Suites?

Yes, there is free on-site parking available at the Quality Inn & Suites.

What are the rates at Quality Inn & Suites?

At Quality Inn & Suites, prices have a starting point of $105. It's essential to note that rates might adjust based on room choice and your stay dates. Input dates for accurate rate checks.

What types of rooms does Quality Inn & Suites offer?

At the Quality Inn & Suites, the available room types include a standard room with two queen beds, a king room with accessibility features, a queen room with accessibility features, and a standard king room with a sofa bed. All rooms are non-smoking and have a size of 398 sqft. The rooms accommodate between 3-4 adults and 2-3 children, depending on the room type.

Which amenities can guests enjoy at Quality Inn & Suites?

Guests at Quality Inn & Suites can spend their time enjoying the hotel's leisure amenities. They can start by taking a refreshing dip in the indoor swimming pool, which is available year-round. This pool is heated and features a saltwater system, providing a relaxing and enjoyable experience. However, it's important to note that there are age restrictions and only adults are allowed to use this pool.

Additionally, guests can also make use of the hotel's spa facilities to unwind and pamper themselves. They can relax on beach chairs or loungers provided by the hotel and soak up the sun on a beautiful day. For those who prefer to stay active, there is a fitness center where they can work out and stay in shape during their stay.

In conclusion, guests have various options to make the most of their leisure time at Quality Inn & Suites, including swimming, sunbathing, and exercising.

Does Quality Inn & Suites have a pool for guests?

The hotel has one pool that is accessible all year round. It is located indoors and is exclusively for adults. The pool is heated and has saltwater.

Can I use my credit card at Quality Inn & Suites?

Yes, you can use your credit card at Quality Inn & Suites. They accept American Express, Visa, Diners Club, JCB, Discover, Mastercard, Maestro, and Carte Blanche. However, cash is not accepted as a form of payment.