Sleep Inn & Suites Kingsport TriCities Airport

The staff was very friendly and professional. The breakfast was very good with a good selection of items. The facility was well kept. It was evident the building was older but the renovation that had been done was done well. All of items included with the room, such as microwave, fridge, hair dryer, and coffee pot, were very much appreciated.

The room was fairly clean. I did noticed a bit of dust on items such as tissue holder and some furniture surfaces. WiFi was not secure so I did not bother to access it. The door to the bathroom was a pocket door and was not functioning. It was not a major concern for me since I was traveling alone but it may become an issue for another guest.

The breakfast was very good and the lady that takes care of the breakfast area is very pleasant and professional. She goes above and beyond to please the costumers.

I booked a room with double beds and I got a room with a king bed to share with my adult son. I slept on a chair and my son slept on the bed. This was just an anomaly because I have stayed in this hotel multiple times and I haven't had any problem. That was the reason that I didn't complain with the front desk. Most likely the hotel was full.

Loved the breakfast. Especially making a fresh homemade waffle. It was a nice surprise! Loved the accommodations like the hairdryer, shampoo dispenser, microwave in room, pillow top mattress, ironing board and iron. Loved that you allow pets!!

Bathroom floor could get a little slippery. Air conditioner was a little loud.

We slept very well. It was quiet. The room was comfortable and the breakfast was really good.

We like to walk for exercise and it is not very walk friendly. The sidewalks end and it i difficult to get over the main road. It might have been the weather but the tv and internet reception were a bit sketchy.

All the staff were really nice & helpful. I requested in my booking early arrival. That was not a problem. They made sure we had a room when we arrived early We got a late start leaving the next morning & missed breakfast. The gal in the breakfast room offered us some breakfast sandwiches & pastries while she was cleaning up! We didn't even ask, since we knew breakfast was over. How sweet was that! Nice place to stay.

The price.

check-in was great! Jay explained everything we needed to know about our stay and even took time to tell us about the area since we had never been there before. excellent job Jay! you represent this hotel extremely well and we appreciate your time👍👍

we did not have any disappointments

I specifically asked for a room on the second or third floor. When I arrived the room was on the first floor. The window screen was torn as if someone tried to enter. The smell of the room was sticky sweet. I was given another room so the issue was resolved

The Breakfast was hot and filling. We were pleased. The staff was warm and accommodating. The bed was large and very comfortable. Pillows were abundant. Nothing lacking.

Wish there were more eateries nearby. Wendy’s and Cracker Barrell were the only two with dinner items. Not sleep inns fault.

I always stay at this hotel as halfway point when i travel back home. They go out of their way to make sure whatever your particular needs happen to be are met. They are pet friendly and this means so much when you are traveling with beloved pet!!! (They didn’t originally have a pet-friendly room available at time i booked but they made notes on my account and made sure i had one as soon as they had a cancellation). They just make everything easy and pleasant and great nights sleep can be assured.

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The location was nice, rooms were excellent, and all doors are located on the interior. I traveled solo with my two young children—never once did I feel unsafe, even while we were checking in at night with a parking lot full of cars. The rooms were in excellent condition. The staff were AMAZING, so friendly & honestly lived up to the TN reputation of kind/friendly. I would stay here again. 10/10.

Nothing!