Hampton Inn Salem

Breakfast was fine and really nice it was from 6:00am to 10:00am everyday. Had an indoor pool but we did not use it. The closet door was a very large mirror. Bed was comfortable with very comfortable pillows. What was a bonus was that in the bathroom, there was already supplied large bottles attached to the wall shampoo, conditioner and body wash along with body lotion and hand soap by the sink.

Our room had obvious water damage in the bathroom and the exhaust fan did not work. There was literally not drawers to place any of our clothing and the closet was way too small for two people to share. The lighting in the room, even with all the lamps, were not very bright. In our friend’s room, the bathroom door was a very large sliding mirror that you could not lock while it was occupied.

Facility was very clean and open. Coffee, tea, and fruit were available in the lobby at all times, and there was also a small selection of snacks we could purchase if needed. Breakfast area was very spacious and the food was tasty. Our room was clean and spacious enough for a family of 3. Bathroom was roomy and had a large counter space and plenty of towels. The beds were very comfortable. There was a nice gym area and indoor pool as well. The hotel was full but very quiet and peaceful.

Not a big deal, but there was no bar soap in the room for the shower, although there was a pump bottle of shower gel. Also, the elevators seemed a little rickety, but they got us from floor to floor without incident.

Staff was very friendly. location was great, right off highway.

I booked a two queen bed room and the beds were not queen size. Need to adjust water setting the water in sink gets extremely hot. For how much you pay a night I would expect more. very limited channels on TV and you can’t cast or stream so smart tvs recommend! The elevators seem to be not working properly, I did not feel safe so we took the stairs.

When we arrived and said our reservation was made through booking.com I was told that rate was about $24 more than if I had called the hotel directly. And bc I used Booking.com I was not able to accrue Hilton Honors points. Won’t be using booking.com again.

When we arrived and said our reservation was made through booking.com I was told that rate was about $24 more than if I had called the hotel directly. And bc I used Booking.com I was not able to accrue Hilton Honors points. Won’t be using booking.com again.

Comfortable room - I slept better than any other night of my travels or at home! The heating system is quiet, no fan coming on to wake us up constantly, but nice and warm. The shower was great, everything was clean, the breakfast was great and the staff was friendly and so helpful. I'd definitely stay here again!

Weird sliding bathroom door that was heavy and hard to move without a lock, but not a big deal

The ladies at the front desk went beyond the necessary to make our stay wonderful. Whatever we needed was supplied before we asked. They were extraordinary. They made our stay extraordinary. The continental breakfast was also wonderful.

You can't improve on perfection.

Driving down to Florida, the location from the highway is an important factor when choosing a hotel. This one is about 300 feet off and on I-81. The room was clean and comfortable. Melanie, the young lady who checked us in, recommended a restaurant, about 9 minutes away, that was very good. The town is a college town and very nice to walk around after eating.

Nothing disappointed.

Staff was pleasant

Key card didn't work at 1:30 AM on the second day...towels were put outside the door as requested but never refurbished inside the room. Had to get towels at 1:30 AM...not a happy camper

Great front desk staff. Karen, Libby and Donna. Hotel is very lucky to have them. So welcoming and helpful.

Computer ease can be improved. One computer was not operational. Because access road to hotel closely parallels 81 ramp very easy to mistakenly turn onto highway ramp instead of Litchell. A sign would be very helpful for travelers unfamiliar with area.

they have a large amount of choices for breakfast - something for everyone and appreciate the hours as you are able to get something to eat or drink before your departure - even if you are leaving early in the morning.

our phone only worked on speaker the hand held phone didn't work