the location, over the road from the beach, and the view of the ocean and Surfers Paradise were amazing from the 20th floor . The apartment was spacious and comfortable with a great kitchen and facilities. The friendly staff let us check in a few hours early after arriving from the UK which was great. Nice pools and garden. Lovely area, near Tedder Ave with its restaurants and shops.

On arrival, the apartment was dirty. Dust everywhere and a rug that was filthy. Disappointing given the cost and a long flight. However, when we reported this, the excellent staff acted immediately by coming to see for themselves. They agreed with us and sent up a cleaner who tried his best but didn't make much difference. He left us the cleaning stuff and we did it ourselves. A brand new rug arrived a few days later so everything was sorted.

The location & unit was beautiful. Albeit two unit blocks going up in front, didn’t deter our Holliday with noise or restriction. Staff & amenities all good. Only one thing that was annoying, my husband had to keep changing colour on tv because it went pink & green. Otherwise all good.

No coffee machine in unit, & very little convenience items eg dishwasher tabs, washing liquid, washing pwdr. Or even milk pods, we didn’t arrive till 11.30pm & had no milk for a cuppa. Also instructions to get keys for unit when you arrive late was a bit confusing.

Apt was fabulous. Big Kitchen. The view was great, we could see the beach from lounge, kitchen window and bedrooms. Staff were friendly and accommodating when we had an issue with our beds. They had a solution which was great. Excellent customer service. First time staying in Main beach, loved it. Great location, restaurants walking distance. Some really nice places to eat. Close to Australia Fair shopping center.

Our beds.. they were really hard and uncomfortable. Very painful back after a couple of days & not much sleep. Front desk supplied mattress toppers, made a huge diff. Wish I'd told them sooner. Ensuite shower door didn't close properly, water all over floor. Soaked the bath matt. Shower head old, pressure was not good. This was in both showers. Needs to be updated.

We liked the view of the beach from the high floor-very calming, relaxing, the location was handy, because it was very close to restaurants, the beach and more. Kids loved the indoor/outdoor swimming pools and spa, the full sized tennis court and the squash court. Apartment was very well stocked with appliances, cooking utensils, etc and full Foxtel access was great.

The apartment was absolutely amazing we stayed in 14c and the place was privately owned they were away on holiday and obviously put there apartment on booking.com the place did not feel like a hotel it felt like being at home everything was well thought and the place was well designed I loved staying and I’ll definitely rebook ! The view was amazing

Arrival after reception had closed was smooth and easy. We experienced a slight glitch as our apartment had been double booked. Staff could not have been more apologetic and helpful, and we were moved to another apartment a few days later. Our first apartment was newly renovated, and a dream to walk into, with views to the hinterland, the river, and a glimpse of the beach. The second was fine, but a bit more worn. We needed a few additional kitchen items which staff immediately provided. Facilities are excellent – pools, gym, bbq area; exceptionally clean. Sunbird is very well located; Tedder Avenue shops, restaurants just around the corner; short walk to the light rail; beach just across the road; easy walk to Cavill Avenue along the beach. We would most definitely stay at Sunbird again.

With more high-rise apartment blocks being built, some views are being blocked, and construction noise can be very loud.

Location was good. Easy access to beach, bus stop. 10 minute walk to the light rail. Good tennis court…good swimming pools (outdoors and indoors)

The carpet in the bedrooms need a good clean.. if not cleanable new carpet will give a better look for this category of accommodation . Reception is closed by 1200pm on Sundays which can cause issues for visitors departing on a Sunday on Air New Zealand departure time 1900 for New Zealand. After 1200 you can not access left luggage as property all locked up. That means you cannot do anything on final day as you have all your luggage. (wasted day)

1.) Good location 2.) Excellent environment 3.) Smiling of staff and good service 4.) Free car parking 5.) Beautifully Ocean View 6.) Provide more equipment 7.) Owner will be provided enough bath gel, shampoo, rubbish bag if reasonable ask.

1.) WIFI connection is too slow 2.) Not enough USB plug or socket at bed room and living room. 3.) Some fixtures and furniture are too old. 4.) Without provide seasoning (oil, salt & pepper), we buy by ourselves. 5.) Quality of coffee and tea is general 6.) House size is big but bathing room is too small and water is easily run from bathing room, it let floor become slippery.

Nice indoor heated pool, and indoor jacuzzi; although outside pool is NOT heated despite the advertising saying it is. Nice tennis court. Good parking although spaces are a bit tight to get into especially if you have a big vehicle. Staff were very helpful. Bed was comfortable.

No pool towels until reception opens so get your towel on arrival. Lift from basement was out of order when we arrived but was being fixed, we were told we would have to carry our luggage up one flight of stairs but it was fixed in time to use. Asked for a luggage cart and was told there are none but then we found 5 in the basement and were able to take our supplies up in the lift. Crisis averted. Would have been nice to have a beach view instead of sea peeps. My sisters unit was amazing , ours looked at the tennis court next door.

Walking distance to patrolled beach. Indoor and outdoor pools. Designated parking for each unit. Spacious and well laid out unit with Air-conditioners that worked very well keeping entire unit cool. Beds were very firm, but clean and good size. My well-built 6'4" son slept comfortably enough in one of the 'singles'. Very minimal noise from others staying at the property could be heard during the stay.

Arrived on a Saturday afternoon (after hours check in) was advised via email, prior, and upon presentation (via remote check-in), on the day, to present at check-in desk Sunday morning to finalise account. Was made to feel like a thief Sunday morning upon presentation with staff telling me I was "lucky to have been let in" as my account had not yet been finalised upon arrival; despite being a 'pay at property' booking. Soured the experience somewhat, unfortunately.