The beds were comfortable and clean. There's nothing extra or fancy about it. It feels safe and had an OK vibe. Seems very much too big to really have a kind of hub, or soul. But it ok. No complaints. Nice to have Netflix!

The pool table is terrible. The 'games' area is kind of lifeless. Just a good place to dry washing. But if you're travelling with friends or a partner, then I guess those people don't care. But for a solo traveller it didn't feel sociable. I had better conversations in the ladies bathroom. Lol.

Great staff and regulars. All very friendly and social. THE MOST comfortable bed in a dorm in my 2+yrs of travelling. The 7 bed dorm was all single beds with 10", possibly 12" thick mattresses. Excellent showers with plenty of space and consistent water flow. Easy walk to the pier where most things leave from, including the Sky Bus. Great city. Brilliant attractions. Unique. A whole different world to the rest of Aus.

No elevator to get heavy luggage upstairs.

No breakfast, but well stocked clean kitchen. Enough fridges. Great position. Surrounded by great food places. Mostly very clean, one bathroom dirty (Lsdies near night exit 2nd floor). Cold showers too often on 2nd floor, but others available. Great handling of fire alarm going off early morning by Fire Service.

Cold showers. 2~Bed share with (a strange person a permanent guest, looking at all the clutter... unfriendly, rude, bright lights on during night hours till 3 am, closing window less air etc). Most people would not have coped. Staff were mostly good, and helpful. Some reception staff perfunctory. Floors noisy to walk on at night (old building).

Beds are confortable and there are quite a lot of bathrooms so no waiting time :) The staff are really efficient.

The building is quite old a seiling parts are missing, one of the dryer didn't work properly and we paid A LOT (40$ for two hours and two machines at the same time) for using this for at the end dried our clothes inside our bedroom. Way cheaper to go to a laundry place. The kitchen was dirty and equipment needed a deep clean.

The beds were very comfortable and our room was very well located. Bathrooms and facilities were very clean.

The pigs who use the kitchen need to wash up, dry and put away everything they use. True Backpackers know that if you use it, you wash it up, dry it and put it back for the next person to use.

The staff is very friendly and the room is very comfortable，The kitchen is also very large and the kitchenware is very comprehensive, which makes guests feel at home, located in the center of the city Will come back again，I will also introduce to my friends here！

If the bathroom can be cleaned more, it may be better，

Comfy king single bed close to bathroom on the 1st floor. Staff member was friendly.Allows for late check in as long as you contact when making your booking.

Climbing the stairs to reception on 1st floor and climbing another flight to the kitchen, which closes at 10 pm so was unable to get a hot drink when I returned from work.

good location. v comfy beds

I had previously contacted hotel to give my arrival time but they texted at 4.00pm to say they were closing. it was just lucky that some people I was with were able to raise a member of staff who showed me my room. my friend arrived later and gained access only because someone was coming out! We never managed to find a member of staff to show the additional room booked for her friend soo she managed to find alternative accommodation.

nice beds. thick good mattresses. clean & washed sheets.. they were newish and nicely made bed

lockers were smaller, some bathrooms were old & not in good condition with torn & dirty shower curtains. the staff member was unfriendly, couldn't or would not speak properly on the phone. he was the same in person too... not very helpful & abrupt & unprofessional for a reception job.... oh reception closer way too early on Sunday it was 4om. that's very inconvenient

the location is amazing, in the middle of everything, the lounge and kitchen are really amazing

in the room there is just one power socket, (so or you recharge your cellphone or you turn on the heater lol) and the room was reallyy cold. So I needed to go to lounge to rechard my laptop and cellphone usually.