On arrival when I opened the door of my unit the split system was already switched on so it was already comfortably warm and cosy. A very thoughtful touch. The overall cleanliness and all white theme was very impressive. After I checked out of the unit next morning I went and had a fabulous big breakfast at the cafe out the front.

I needed a pair of scissors to open a soup sachet and found some in the drawer but when I picked them up and when to use my stomach turned. Someone had used them for their intended purpose, to cut up a chicken, and they had been put back in the drawer without washing them or if they did the scissors certainly weren’t clean. I am not sure exactly when that event happened as it wasn’t fresh residue. Apart from this minor surprise everything else was spot on.

Many thanks to reception for patiently answering questions about accessing the heated pool and using the correct wifi password. The heated pool ranges from one metre to 1.4 metres in depth and was refreshing on a cool day outside. The deluxe cabin was spacious, very comfortable bed and furnishings, fully equipped kitchen. Appreciated the Cafe at the front of the park for breakfast. Located across the road from beautiful Barwon River Park with walking and cycling paths. Only a few minutes' drive to Belmont shops and easy to reach central Geelong.

The tv had a remote with buttons for YouTube, Netflix etc but they were 'not connected' so we watched free-to-air. There was a dvd player only we didn't bring any dvds with us.

I only voted neutral for staff and facilities because unfortunately we arrived well after hours and did not meet any staff or get a chance to use the facilities. But the after hours check in process was seamless.

Cabin was spacious and very clean, hats off to the cleaning staff. The only thing I would change is a warmer doona or additional blanket in the main bedroom. Being autumn it was a bit chilly even with the heater in the main living space in use.

I liked that we were placed in the middle near the playground and swimming pool, as my daughter absolutely loves being outside. The cabin was really nice, a little small but still really nice. My husband said the bed was a little uncomfortable but I found it to be really comfortable. The couch was really uncomfortable for me.

Would have been nice to have better instructions on the microwave/ oven as that was a bit hard to work out.

it was clean everywhere and well appointed. The staff were very friendly and helpful. The signage and map very clear. The place is obviously being managed very well. They were running special activities for school holidays (face painting and balloon artists, pancake machine). Our kids loved this place. Despite the bad weather preventing us from going out, they were kept entertained in this park. The swimming pool was indoor and heated and very clean and fun for them. We had a kitchen in our cabin so we cooked our own meals. I recommend you bring your own condiments, butter/oil and a sharp knife if you plan on doing the same. Utensils and crockery, cutlery are provided.

The bunk beds were not comfortable for me… I must be getting particular in my old age. The kids had no trouble sleeping in them however. The price is too expensive for a cabin. it’s a hotel room price. But this seems to be the going rate for accommodation during school holidays.

Staff was warm and welcoming the cabin was very tidy and alot bigger then we expected we we're very pleased to see a huge spa in our cabin we all got to enjoy the beds we're very comfortable had a great sleep would definitely stay again A+++

We couldn't use the free wifi it connected but couldn't watch or play anything on our devices so kids got bored very fast! Towel rack in the bathroom fell off the wall grabbing a towel off but other then that it was perfect

Location to Spirit of Tas, clean and presentable and electric blankets for those cold nights

Checking to make sure all light globes work. Towel rail appears to have been a continual problem falling off fitting from existing marks on wall. Parking between cabins is very tight to swing into and we only had a medium wheelbase vehicle and tool 2 swings to get in.

The main bed was comfortable. The kids packs on arrival were great. Indoor pool was fantastic especially due to the rainy weather. The standard cabin was a good size compared to other parks we have previously stayed at. Would come again.

It was late and I didn't have anything to light the stove. I wish I had known earlier to have my own lighter.

The reception staff were so accommodating at check in. We arrived early with 5 children under 5 and they organised an early check in for 12.30 so the kids could nap. They also gave the kids colouring books with pencils. It made their day.

I loved that our cabin was right next to the BBQ area. With a lot of grass space for the kids to play & ride their bikes. The park & pool was just behind our cabin also. Reception also had a large variety of kids DVDs to borrow. We also needed batteries for the kids bubble machine and they kindly gave us some which saved a trip to the supermarket. Honestly 10/10 service. It was our 1st visit. We can't wait to return with more friends & family.

Indoor pool was a hit especially with the windy days. The upgrade to deluxe cabin was a lovely surprise as this was a special pre Xmas present for my children. Super clean and comfortable. Could easily stay for weeks!

Wifi was a bit weak, but no big deal.