Plenty of space, very well equipped kitchen with a big fridge, stove and oven. Large bathroom with shower over bath, laundry sink, 8kg washing machine and dryer. Skylights and balcony with mountain view were very nice. The whole place was very clean and there were towels and face washers for everyone. The layout was very practical with plenty of storage space. Although reception was usually unattended, staff were polite and helpful when contacted by phone.

As a family with young children and lots of luggage, being upstairs was difficult, but that was the only room available so we can't really complain about that. Although it was a family room, it was not very child-friendly. Sharp knives and dishwasher powder were in easy reach of toddlers, as were fragile decorations and bedside lamps (including in the children's room). And there was an unsecured blind cord loop hanging at toddler height, posing a strangulation hazard (room 9). With regard to safety, the fire / evacuation plan on the door was also far too long and complicated and really needs to be simplified.

Clean, tidy & friendly staff. Helped me with a few things that I needed. Even though staff may have spoken to our noisy upstairs neighbour Close to many shops & reason why I booked it as was close to family

The beds were way too soft for me & my family. As we have back issues, need to maybe upgrade beds. If on ground level if you have neighbours above can hear them walking. We had a family above & children were running around apartment & actually jumping off furniture to the floor made our stay quite annoying as was when we just wanted to sit quietly, watch tv or just sleep in.

My husband and I stayed for eleven nights. The staff were very helpful and answered questions asked. the amenities were excellent. After we had been there one week the cleaner came in, she was so thorough and took nearly an hour. It was good to have washing machine and dryer as we needed to use them.

The noise of people upstairs, cannot be helped. There was a night when several children were banging. there is no noise from next door rooms.

The apartment was very spacious and clean! It had everything needed for an overnight stay and the things we forgot to bring, we were able to grab from the supermarkets that were all literally walking distance from the apartment. What an absolute hidden gem this place is! Great location, great sized rooms in great condition!! Beds were so soft & beautiful view from the balcony!!

Spacious, clean, functional apartment All essential amenities present Very well maintained Secure apartment complex Quiet Free parking Near shops

There were exposed spikes on the carpet between transition points (ie betweeen living room to kitchen, living room to bathroom, and living room to bedroom) that are sharp and prick on bare feet. I had to avoid them when walking. This was made aware to the staff. Likely a straightforward fix.

The size of the apartment was great, the bathroom with washing machine and dryer was really good. The kitchen facilities were excellent and the bed was comfortable. The bed was comfortable, the bedroom had plenty of cupboard space.

The TV took me a little while to work out as I have not used one like this before, once I worked it out all was good. The shower over the bath wasn't great especially as the water from the shower goes on to the floor if the shower curtain isn't in place. The tiles in the bathroom can be slippery when wet.

I enjoyed my stay. The facilities (kitchen utensils, etc.) were great, hot water nice & hot, bed comfy, nice little balcony ... everything was good. Some parts (eg carpets) are showing their age but not enough to detract from my stay.

Washing my dishes wasn't an issue. I would do it regardless. However, having to find the bins outside was disappointing & I'd expect to be part of the after stay clean. Location was a tad noisy earlier in the evening but to be expected considering the location.

Loved the ease of parking...property well maintained...the security plus easy access in and out of building....friendly on-site staff.....cleanliness and total comfort of the apartment....amazing bed.....extremely quiet and private.....attention to detail with kitchen utensils...cookware etc......bath was amazing after a long day.....well appointed heating...... I am a B&B owner myself, so I am not easily impressed....up until now. Management have taken a lot of care and consideration in regards to all aspects of these very special apartments. Thank you.... Diane

Absolutely nothing....

Everything you needed to know was in the compendium. Being able to do washing means you don't need to over pack. The staff were super friendly and helpful.

We could hear our neighbours in the adjoining rooms and when someone was coming up the stairs. This is addressed in the compendium, advising guests to be mindful of other guests.

A very comfortable apartment, clean, great location and very reasonably priced.

No complaints at all except that, as an older couple, we did not realise that the shower would be over the bath. If we had known beforehand, we would have asked if there was an apartment with a separate shower recess. Mobility problems at our age make getting into and out of a bath difficult and potentially dangerous because of slipping and falling risks.