Location. Right next to a shopping mall. Ease of parking. Washer and dryer in the kitchen. Coffee option was great. Beds were really comfy. Cleaning service everyday except Sunday. Lovely reception staff members. Two bathrooms and showers made it easy for us as we were a family of four.

The apartment was a bit dated. It will look so much better with a good paint job and better-looking furniture. Split system in the living room only. Would make it hard to heat up bedrooms if people need privacy. No locks in the toilets

The location of the hotel was awesome, close to Westfield that had everything. We loved the joining rooms so our teenagers had their own room and main space and we had the ensuite. Accessible by lift and it was clean and lots of space to put things. Staff were very accommodating and friendly and took care of things we needed. Thank you.

The only thing I would probably gripe about and its only small, is that both bathrooms had a shower in bathtub which was a little difficult for someone that had a knee problem, like me to get in and out. If there had been a shower in the ensuite room it may have been better for me. Also, Im not sure whether the other rooms are like this but in our particular onsuite there was no fan in the bathroom so the mirrors and shower glass was all foggy by the time you finished showering. Just something for management to look at but that was the ONLY thing I would change about the room. Everything else was brilliant.

Close to shopping centre. Easy access to parking spaces and into apartment. Lovely staff. Was really happy with what I paid for our stay. Stayed to be close to family but very close to great shopping and restaurants which would be great.

Wasn’t really bothered but room could use a bit of updating. Bathroom fan not working, fridge missing leg and tipping into wall. A bit loud as room faced main road but didn’t keep us up.

On this trip, I travelled with my husband and 3 year old daughter. The staff were all friendly and helpful during our stay. We had to have the TV replaced as it was faulty and the receptionist had it replaced with a new one; no issues. The rooms are clean and tidy and I love the fact that house keeping comes daily to clean the rooms. Beds are very comfortable and the place itself overall is very quiet.

It is disappointing to have to pay $15 per day for parking in a location that may not provide/offer the right kind of transport for families to get to/from accommodation.

The warm friendly service (Vesh is so accommodating) & the cleanliness of the room. The Coffee Pod Machine was an added bonus for my morning Coffee as I’m not a fan of instant coffee (was Cafe quality). Was also good that you had your own private balcony.

I really can’t fault this place, this was my fourth stay at Punthill. I definitely intend to stay here again in the near future.

Bed was super comfortable! Apartment had everything we needed. Apartment was very clean and a good location. Would recommend to anyone to stay here, we will come back for sure

Shower head was a bit loose and struggled to point anywhere but straight down. We had to keep the A/C / heater off as it was squealing

The lady at the front desk was very welcoming, so lovely and professional. We also loved the fact our 2 rooms were adjoining for our family. Everything presented well, clean and modern. Walking distance to Knox Shopping Centre.

Due to the location (near a large intersection) the traffic noise was very loud at night and early morning, but that can't be helped. Much quieter Sunday morning though.

Felt lovely and comfortable. Bed was and pillows great. Apartment nice. Location good walkimg distance to shopping center and a club roght across the road for meals. Over good stay

A few things needed attention to. Blinds in lounge room need replacing as very dirty looking. The tv was not working properly and the exhaust fan in bathroom not working 😕

Close to where we needed to be

Dogs barking from 6am in next apartments Traffic noise all night Paying for onsite parking or being told I could park across the road from your apartment, that part was ridiculous to suggest Television screen which pointed to the ground and could only view properly lying down on the bed

The large bed was the most comfortable one that I have experienced. The unit had a separate bedroom, bath, clothes washer, clothes dryer, dishwasher, oven, hot plates, and outdoor verandah, as well as all the usual items.

$20 per night parking fee