Overall satisfied with the stay, great location. Convenient parking, clean apartments, great amenities, bathrooms extremely clean and overall the room was to an high standard. All rooms well equipped, large balconies and beds very comfortable. Kitchen and again all amenities very well. Easy check in and great friendly reception staff. Will be a returning customer. Highly recommend the split upgrade two bedroom apartment comes with two of everything (Kitchen/Bath/Rooms/Balcony etc)

Overall, nothing major. Few issues really: - Vodaphone user (Did not have reception for the entire stay, outside of the hotels control just may be an issue for business stays) - Price (Overall price for the stay can be improved but quite content)

Apartment was very large and comfortable. It had everything I was expecting and more so we were impressed. There was a good range of amenities provided and the multi split RCAC was great. Good range of kitchen supplies too. The location is convenient if you need to be in this part of the city as there's a good range of shops within walking distance (Coles, butcher, bakery, reject shop, priceline pharmacy, green grocer). We didn't go anywhere by tram but there is a line to the city just past the shopping centre, so I imagine that would be convenient (not so much for a family of 4, it was cheaper to drive but that's Public Transport Victoria's issue.. and when Myki is replaced it will be better as we didn't want to pay for Myki cards for 4 of us for only a day or twos use).

It wasn't exactly cheap and then adding $10 per day for parking was a bit steep.. I know it's not the same, but a suburban 2 bedroom apartment cost the same per night as the Novotel on Collins Street (1 bedroom hotel room/family suite with king bed and two singles so no kitchen or laundry but same sleeping arrangements and breakfast buffet was included) and the Novotel has a pool.. but we couldn't stay in the city the entire time and get to the family events we needed to be at without driving for miles (we did stay one night there though).

I like the room size of quest Bundoora it's quite spacey and has good facilities in the room like laundry and kitchen. Our room has a quite good size balcony with nice view. The room has big tv with netflix, youtube and wifi. Even though the hotel doesn't have restaurant but plenty of restaurants in surrounding area in walking distance. Staff quite nice and prompt. In the reception area there are some snack you can buy. The location is in nice quite suburb so very quite at night.

I don't like the pillow (just my preference) because I like more firm pillows. We had an extra folded bed and this kind of extra bed not really good because it hurt your back because it's really sagging and you can feel the springs. The couch in the living room was not really comfortable so you can't really have a nice relaxing sitting on it. To me the position of the tv is too high so it is not good for the neck. Tv should be in eye level. Also the mirror is too high, so we can't see ourselves or is it just for decoration (not sure?) The lift need a service I think, as it is making a lot if noise and very slow. The balcony is very dirty with lots of cob webs on the outside of sliding door.

The location was very close to Coles supermarket and outlet shops. Apart from that, there's a private parking space and easily access to the rooms with security.

Housekeeping was a little bit of tight in terms of timing. It's only done in the morning. Once we missed it, we had to wait for another day for our apartment to be cleaned. I hope this can be improved.

Clean facilities close to shops and restaurants. Cooking facilities in each room and very spacious. Loved the morning shuttle service that helped get us to the uni in the mornings. The staff at this place was the best thing. All of them are super friendly and bent over backwards to help us during our stay. Could not thank them enough for their kind service and being so accomodating to our needs

Nothing

Friendly , helpful staff. Quiet rooms, comfortable bed. Clean facilities. Daily cleaning Able to safely leave belongings in the room. Trustworthy staff and secure room. Location very convenient. Walking distance to Coles and Tram. Opposite Gym!

Great location close to everything needed. No washing machine in room, but a free laundry on our floor (with sachets of laundry powder provided) was an unexpected bonus.

No oven in our studio room.

Great location, close to all shops and amenities. The staff were outstanding especially Toby at front desk and the housekeeping staff.

I only wish it had a swimming pool for the children.

The 1 bed Apartment was all that I expected. Traveling with a child the rooms set up was perfect having the window to see from the bedroom to the lounge was great while our child slept.

A few manuals would have been perfect. when using the oven it took me awhile before I noticed you needed to use the timer. But this is a great safety feature.

Within minutes of making the booking online, I received a call from the hotel staff confirming the booking and asking for any further help I required. I was able to make my special request without any hassle. The teams were friendly and professional. As I expected, the facility is immaculate and quiet.

Only one key card was issued.