The room is large and comfy. The bathroom is roomy and clean. The breakfast was really good. They provided a good range of food/drinks. The bed and pillow were comfortable. The location of the hotel was excellent to where our conference was and a few stops away from the centre. I definitely recommend it.

Lack of sockets near the bed to charge our phones. Rest, I really can't complain.

1 minute walk to Metro station which gets you to the city centre in 10 mins or less. Proprietor very pleasant and helpful with very good English. Breakfast substantial, but the bread was a bit tasteless (not like a fresh baguette in France or Spain) Didn't know when we were coming but he told us about the train to the airport from nearby station (1 stop on metro) which only cost about 4 euro and took only 20 mins. There are a few nice restaurants only a few mins walk, and an Irish pub with excellent Guinness, cheaper than at home.

No tea / coffee making facilities in room, nor in hotel (dining room only for breakfast).

Big and comfortable room. The hotel is in a very nice and well-connected area. Excellent value for money (actually, the place was better than expected)

Even though the staff is friendly and helpful, there is a lack of communication among its members. For instance: - I notified weeks in advance my arrival time (nothing special and already within the normal check-in period). The hotel staff said it was ok. When we arrived, we got the room 3.5 hours later, after 6:00 pm. (according to booking, check-in starts at 2:00 pm). - I asked 3 different staff members to schedule a taxi for our early departure to the airport. The 3 of them said they were aware of it and it was taken care already. When the time came, it turned out someone just put a post-it, but no one actually called the taxi company.

Whilst the location is not extremely central it is right next to Taborstrasse and Nestroyplatz metro stations. The deluxe room was very comfortable, clean and the staff were all really friendly and helpful.

It wasn't a problem for us but if you don't get a deluxe room be aware that the rooms are on the corridor which you have to walk along to get in and out of the building. I can see from other reviews that this can be noisy and I can see how.

Location is superb, walking distance to Prater and near tube station. The breakfast was kosher, so no meat, it was satisfactory. The Wiena tap water is the best I have ever tasted, delicious and cool. The staff was super nice and pleasant check in was quick and no complications. All was paid in advance by booking.com.

The road outside was busy but with windows closed it was quite quiet in the night. There was no airconditioning, I didn't miss it but someone might find that a problem.

The location is great, easily accessible by Bus,Tram and Train. The breakfast was wonderful and the staff are cordial and respectful. I arrived the hotel on one of my daughter's birthday and requested for a cake within a monetary cost, the cake was bought with a wine and placed in our room before we arrived. On arrival, I wanted to pay for the cake I ordered but was told "it was on the hotel", I got the cake for free. This was very kind of the hotel.

None to report. The hotel is as advertised on their site.

Its location is excellent, close to stephanplatz as well as shops and restaurants. Room, hallway and hotel in general are very clean. Breakfast was very good. I love the sunny side up egg recipe that is cooked with tomatoes and spices! Staff are so warm, friendly and helpful. Shoutout to Jonas, Dino and Miroslav, and the young Serbian in the kitchen who were so helpful and cheerful during our stay there. Huge value for money so I highly recommend this place!

Staff were very friendly, and helpful at all times. It was very useful that they could understand English and reply in English.

A little more variety in what was on offer at breakfast would be nice. The carpet in my room looked a little old. In my particular room there was no ceiling light, so the light level wasn't very good.

The staff are exceptional and very kind people. The rooms on the upper floor are nice, big and clean. The breakfast I really liked, simple kosher fair but fresh and a nice little room to eat in. Also, value-wise, one of the best in Vienna for sure.

The beds are a bit of a mess, very creaky and the mattresses are not the best. Pillows also a bit sad. The rooms in the basement are also not great.

Good location. Fair breakfast. Great staff.

Quite dark rooms(only the lamps). Mattesses needs an upgrade. We had two rooms - one smaller and one bigger. In both rooms there were problems with bathroom lighting(constabtly glitching) and in one of the rooms we only had one working power outlet(we had to unplug a lamp to use another one - none of them was near the bed).