Grounds are beautiful

Rooms are dated. Can’t have a nice lunch by the oool/beach. You have to go to the one decent lunch restaurant in the adults only section

The location of the hotel is fabulous, and all the staff were exceedingly cheerful and helpful...except (understandably) towards a few of the guests that seemed to think the hotel should be their exclusive private oasis (read a few "opinionated" New Yorkers).

The floor we were on smelled strongly of mildew (from people coming in from the surrounding pools and ocean, all day). Suggestion to maintenance staff - use scented cleaning fluid in your rug/vacuum cleaners. One of strongest senses tied to memory that people have is their sense of smell. So, when people finish their vacations, they want to recall the wonderful smells from the surrounding flora (palm trees, tropical flowers and ocean). Also, even though the air conditioning was operational, the room temperature was fixed at 65 degrees (F). It didn't seem like the room ever got to this comfortable temperature (likely due to the bright sun shining into the room).

The Cove is a beautiful resort within Atlantis. Elegant, stylish and approachable. The attention to detail in the architecture was on point. An inside/outside lobby design with breezes wafting, fish ponds and beautiful landscaping. The staff was warm and welcoming everywhere. Special shout out to Jamal. He checked us in and resolved a slight glitch with our booking. He gave us a beautiful 14th floor ocean view suite that we savored every day. The pools were beautiful, especially the 18+ pool. The food and drink options onsite were varied and tasteful. Loved having high end dining onsite. The rooms were lovely. The bathroom was super spacious with a great tub. LOVED, the beach tote, the reusable aluminum water bottles and Cove flip flops. Fresh cans of water nightly with evening housekeeping. The details...👍

Nothing other than we couldn't get a table at the new Paranza restaurant. I definitely wanted to try it.

Everything was great. I experienced a hiccup @ breakfast. The only thing that would sway my decision & referral back to the property is that guest have to pay extremely high cost to eat & drink. The cost of the stay should include some of the food/drinks.

That none of the food/drinks were included as a part of the stay. The cost to stay is a little high and to not have anything included is not somewhere I would return or refer family and friends to visit.

Good rooms, pleasant staff, great location

As with all Bahamian hotels the add ons. An $85 bottle of wine on room service menu costs $113 by the time it reaches you room that is a 32% hike. All Bahamian hotels use this form of fleecing, if only they could be honest about cost up front.

The location was very nice.

The staff (90%) were not very friendly. It almost seemed like they didn’t want to be there. Very disappointing for a place that is not cheap.

Room was perfectly sized for our needs, and overlooked our favorite pool. Everyone on staff is super friendly and easy to talk with. The weather here is just perfect; not overly hot and with beautiful breezes. It is paradise after all...

I would like to see a little bit of a freshen up happen with the decor, especially the room carpeting. No real complaints, though. I think a few more coffee shops would really be an asset with no shortage of customers.

the location with the amazing crystal blue sea, the countless pools and the huge, organized and well equipped gym.

lack of vegan and gluten free options at the breakfast buffet. the quality of food at the rest of the hotel’s restaurants was average. No welcome drinks at the check in time, mini bar at the room was empty and we have to ask 4 times for the house keeping in order to come and arrange the sofa for my kids to sleep. eventually they never came and I had to find a way to do it by myself.

The room was very nice and had great views. The large bathroom and closet was a nice bonus. The adult pool at the Cove was excellent and had great service.

Construction on our floor. The Hotel did compensate for inconvenience.

the entire experience was phenomenal from start to finish!

although there were a wide selection of dining options the quality of most of the restaurants was not great. the prices for food are extortionate! this meant that we explored dining options outside of Atlantis and absolutely loved the fish fry area with much more authentic local food at more realistic prices. foodies don’t spend too many nights dining here as we only enjoyed two restaurants, fish by Jose Andres and Nobu. I think many people would prefer to have some good quality local restaurants inside.