Easy to find once you step out the Central Station. Step into the green lobby loads of plants with cute front desk counter. Check-in was smooth with friendly staff. Had breakfast at the hotel only on my 2nd morning. The lobby / Lounge at the back of the reception is a perfect place to hang out after check-out should you need a cosy spot to wait for departure / train. Cava is being served at breakfast which is great.

Breakfast at 24.50 Euro perhaps because of the Cava i found the rest of the items were pretty ok. I was not informed about the 2 small bottles of water in the minibar that were complimentary.

Junior Suite (room 500) looking over Antwerp - lovely! Bath and shower, his and hers sinks, massive bed, seating area, and balcony looking out over Antwerp. Breakfast choices were amazing with all manner of hot and cold food available - best breakfast choice I have ever had at all the hotels I have stayed at. Location at far end of the main train station was great / convenient, noise levels are fine / nothing to worry about and with the balcony doors shut you couldn't even hear the nearby trains! We had 3 great night's sleep! Breakfast and dinner staff were helpful and attentive, bar staff were also really nice / helpful also. Anyone that has the Chicken Caesar salad for dinner will be amazed at the size of the dish especially as it is classed only as a 'starter' - see attached picture - was so tasty as well! Can't fault anything about this hotel!

Nothing - and i can be very fussy!

We stayed a night here with our puppies — the room was really spacious, clean bathroom, nice bar in the hotel for a quick drink in the evening. Staffs were friendly & polite to explain where our dogs can go. The hotel surrounding is nice and quiet at night, not overcrowded, considering how close it is to tourist hotspots. There's a big public parking space right below the hotel where we could pre-book at a much cheaper rate (EUR10) for overnight parking. Walking distance to Lidl, train station, park and restaurants.

N/A

The room was large and bed and pillows were really comfortable (I like hard beds and soft pillows!). The soundproofing was also really effective as I didn't hear any noise from other rooms or from the street. The shower pressure was nice and strong. Loved the two free bottles of water in the fridge. The location is excellent. Right next to Central station and with another metro station really close by too. You can walk into the centre of town in about 20 minutes but there are lots of interesting places nearby too. The staff is really friendly and there was free snack food in the bar in the evening. Also liked the fact I could pair my phone with the TV and watch Netflix. I can't comment on breakfast as I didn't try it. I highy recommend this hotel and would definitely stay again if I come back to Antwerp.

The check-in took a while as there was a queue and the self service check-in system doesn't work

Beautiful hotel and right on Antwerp Central station. 360 degree lounge and bar was superb. Room was big and comfortable with a bath and all amenities were present. Breakfast was also excellent and very elaborate.

The restaurant had very limited Ala carte items and there was no buffet lunch or dinner as mentioned on the booking.com website. It was very expensive as well and we could not find a good meal for ourselves. There was a tasting menu on the list but they did not offer us this option. The room only had 0.5l still and 0.5l sparkling water, but it was too less for 2 people staying together. There were no sanitizers available in the room, and we had to pick some from the reception.

The hotel is centrally located in Antwerp close to Central Station. The reception staff were friendly & helpful. The public parking is underneath the hotel. The hotel bar has good decor, it is a good place to relax and plays upbeat music. The room was of a good size, with a large flat screen TV and views of Antwerp. The breakfast selection was good for fruits, cereals, pastries and hot food. Just no option for a large selection of eggs.

No major concerns

Great location, great service from the personnel. Very clean room. Good variety in the breakfast (fresh orange juice would be a welcome addition). Very convenient public parking just below the hotel (Interparking Centraal book online in advance for a better rate)

Rooms is a bit dated and some furniture weren't in great shape that's creating a low first impression of the room.

very clean and spacious room and bathroom. good access with good elevators, spacious and cool enough hallways, not noisy. very central to the wedding hall I had to be at and to the train station.

The lack of a bath tub also; that you have to pay quite a bit more in an upgrade for a room with a bath. normally there are in the same rate some rooms with shower and sun with bath also. I was under the impression from Booking.com advertising that this hotel had spa and leisure facilities also. The reception relax a bit of professionality come on Bing part of the bar and very small.

I was greeted by friendly smiles and a big welcome. I was happy with my room and a super comfortable bed. Breakfast was great and two people were exceptionally friendly and one suggested I go to a new museum, which I did. It was well the visit. I certainly would stay again.

There is nothing they could have done better.

The location being next to the station was perfect, with extremely helpful staff and amazing food and rooms. The facilities were also clean and well-decorated, with amenities right on the doorstep.

The check-in process took a while, though that was due to many other arrivals at the same time as us. A mobile check-in is available, so I would recommend utilising it when visiting.