Location was great, parking in front of hotel (cost 30 BGN per day), hotel was renovated and open in 2022, nice furniture, Otis elevators. Good WiFi signal and speed in room. Very friendly and helpful staff.

Poor facilities in the room: no electric kettle, tea, coffee, no mini bar, no slippers and bathrobe. The toilet seat mount was broken, after repair it broke again one day later. At the last day water starts dripping from ceiling in bathroom. Lobby bar was working only from 10:00 to 18:00 hours. No discount for parking for hotel residents.

Breakfast was excellent with such a variety catering for most needs; the room was clean and smart and the housekeeping staff were excellent too at replenishing items. Reception staff had superb customer service and always willing to help.

Having to pay for parking. Most large hotels would normally have free parking. Also the parking gets full and cars are blocked in meaning you have to leave keys with concierge - this was a bit of a concern as the man who was going to move my car was smoking. I just happened to walk out at the same time so moved my own car, but I know if I had not been there there would have been a smell of smoke in my car afterwards.

Comfortable hotel with quality service. Corresponds to the declared level. Within the framework of the purposes of my trip and in my specific situation at that time, the hotel absolutely fully met my expectations and requirements. The hotel staff conscientiously perform their functions and are pleasant in communication. Eatable breakfast) Impressions were pleasant.

Plenty to eat staff were very efficient and helpful, overall the Hotel was excellent from reception to the bar staff everyone was so polite and helpful so clean everywhere. My Birthday took place while I was staying at the hotel and to my surprise in the evening they brought cakes to our room that was such a nice gesture, We would highly recommend the Astoria Grand Hotel. Thank you for making my Birthday special.Mr GR O´Nyons from Germany.

Freshly renovated and reopened in March 2022, it was a great feeling to enter into a room that is entirely new and unaltered. Good quality furniture, beautiful bathroom

It is located on an extremely circulated road which means a lot of background noise - although I believe the hotel did its best to make the rooms as quite and isolated from any outside noise Rather classic style, but that is just a matter of my own personal taste Simple breakfast, maybe also due to the fact the hotel had a limited number of guests during our stay and hence the options prepared were not that diverse

Nice, large hotel with attractive lounge areas. We arrived early and staff were kind enough to check us in straight away. Room was spacious stylish and clean. The view over Sofia really good. Breakfast is simple but adequate. We would definitely stay again.

The smoking up in the rooms by other guests which we could smell very strongly in our room. The hotel is strictly no smoking but it seems difficult to enforce.

Brand new hotel. The lobby has bunch of cozy seats. The bar on the first floor is nice.

The breakfast coffee was terrible. The room was full of furniture which wasn't necessary. The shower was pouring water out of cabin because of wrong size of the glass wall.

Location is good as well as the price per night

My neighbours kept placing their garbage (bottles, plates with unfinished food etc) at the window. It was nasty and smelly when I was leaving my room. While room service cleaning was ok, for some reason they didn't clean the corridor. Probably other team was responsible for that (?), I have no idea. If you see garbage why not clean it up??

The hotel is newly renovated, very nicely decorated. The staff is friendly and professional. Especially the lobby is beautiful. Casino in the hotel is also charming.

The breakfast needs some upgrade and more staff is needed. There was only one lady, sitting most of the time at the entrance. No one was cleaning the tables or refilling the empty parts of the breakfast table.

Entrance of the hotel is very luxurious, staff was very helpful and nice. Car parking right in front of the hotel was very convenient (extra charge). The hotel was within a short distance walk to the centre.

The hotel mentioned possibilities for vegan breakfast, so we decided to include the breakfast with our reservation for extra price. Unfortunately the breakfast was not appropriate for a vegan. We stayed with 2 dogs, and it charged us 100 extra leva, which is a lot more than most hotels.