Rosslyn Central Park Hotel Sofia

The location of the hotel is wonderful. Almost everything is around: A nice park with lots of places to sit and relax, shops and restaurants - some of them are open 24hrs and last but not least the coffee places. Starbucks is just across the park. The staff are generally friendly and helpful. The rooms are clean and beds are comfy.

Everything was nice, can't complain. Just that I wish the hotel would have a parking lot of its own. Yes, there is a parking nearby but the street is busy most of the times. On top of that the pay at the park is cash only. There is an ATM nearby though.

The room was spacious, quiet and the aircon worked well. The bed was comfortable. The lifts were fast with no waits. The breakfasts were good. The location was easily walkable to the main areas. My husband enjoyed running in the park opposite each morning. Taxis are plentiful and cheap and there was no need to pre-book transport to the airport.

One tiny issue - we were staying four nights and it took the hotel staff three mornings of asking before they got black tea in for breakfast. We only ever had green tea in our room, which I don't like. In the end I bought my own teabags (not difficult!). I don't understand why they did not just buy some themselves! Having said that, I would definitely stay at Central Park Hotel again and only mention this very minor issue, in the hope that they keep a good stock of tea in for future guests.

The hotel is ideally located just next to NDK palace & VItoska main pedestrian shoppimg street, so very easy to explore the city sights... We have been a group of 8 people & have booked 4 double bedrooms which all have been very tastefully decorated & clean. The breakfast buffet was not extensive, but offered all we needed for a nice start in the day...esppecially the bulgarian banitza pastry tasted very good! There are just 3 hotel parking spots available just infront of the hotel, we have been very pleased that they could reserve always a spot for our big van. We will definitely come back!

The restaurant was closed during our stay, so breakfast was served in the coffee area beside the lobby/ reception desk, this was not very inviting, but we do hope this will be better at the next visit.

The Rossyln hotel overall was a great stay in a fantastic location. The room - We stayed in a triple bedroom on the 6th floor which was spacious. The room was clean with a spacious bathroom. The cleaners came daily, were polite and did a lovely job leaving fresh towels daily. Tip: Get a hotel room on the top floors giving you a good view of the city centre. Breakfast - We were really impressed with the breakfast options which included detox fresh vitamin juices, gluten free bread, diabetic jams and local fresh produce. They had a great selection for vegetarians/vegans even supplying soya, almond and oats milk. Fresh fruit with fresh raw honey was impressive. There were plenty of options catering for all dietary requirements. Tip: Try the fresh fruit topped with bulgarian fresh plain yoghurt and nuts. Location - The hotel is in a fantastic location on the Vitosha boulevard ( Which has great shops and restaurants). Hotel is opposite the Palace of culture which is in a lovely park with scenic fountains and the “Sofia” centre sign; creating a great opportunity for scenic selfies. There are trams, buses and subway stations right outside the hotel. Tip: Buy the daily 24 hour travel card which is 4 🇧🇬 Lev = £1.75 🇬🇧 only. This includes unlimited travel on trains, trams and buses within Sofia city centre. We actually got lost a few times and had great fun discovering the city on the trams and subway 😁 Staff: The staff overall were really good.The females at reception, cleaners and breakfast staff were fantastic. The hotel left a lovely welcome card with macaroons in our room which was a lovely gesture :-) Unfortunately the night shift recption desk worker Martin was rude, unhelpful and replied “I don’t know” to any questions asked be it arranging the correct pick up from hotel, excursion enqs or even a simple question on tram number. Marked down due to Martin. waiting to hear back from “Mariyana Mihailova” - Front Office manager

Night shift reception staff Martin was unhelpful and rude

Good location of the hotel, the room and bathroom were very clean. We found the personnel at departure a bit friendlier than the one who greeted us at arrival. Plenty of message information prior arrival.

I was pleasantly surprised to read a message from the hotel asking about room and meal preferences, however it seemed norhing i wrote was read as nothing special was provided. Even though messages included information about parking - It was difficult even stop the car for a minute to unload. No curb for vehicles or any assistance from the hotel provided. The breakfast area was quite dirty, and showed lots of stanes on floor carpet that were months old. The greeting at arrival lacked any enthusiasm - we just got "Good evening, your ID,s to check in! Not even" Please". I asked laughingly - would there be any friendly greeting like: Welcome to our hotel, how was your travel? The young man at reception desk just said" greetings were not part of the hotel protocol".

I visited Sofia with my partner and son who is 7 years old and stayed at Rosslyn Central Park Hotel. We were so happy there and the room was fully equipped, VERY clean and quiet. The breakfast was delicious with different options. The hotel is only about 2 minutes away from the metro, tram stop, bus stop and taxi stand. The view outside the hotel is simply beautiful as there is a large open space. Not far away from the hotel, there is also a pedestrianised road full of SHOPS (clothes, souvenirs, food, ice-cream, etc..). I will definitely visit the hotel again and I highly recommend it to others! Thank you for the wonderful stay Rosslyn Central Park Hotel! :)

Room was clean, quiet with good facilities including huge TV, kettle and bath. Free breakfast was good. Location good, with Metro station only a few steps from the hotel.

Receptionist who checked us in was not friendly or pleasant, not a good first impression. All other staff we met were nice and helpful. Pillows were very uncomfortable and bed was quite hard. The bar and restaurant on the ground floor is more like a coffee shop, luckily there are good places to eat and drink nearby.

Everything! The best hotel we have ever been to! As we arrived the lady at the reception told us our room was upgraded and it was WHOLESOME! The room was giant, the bed was so comfortable and everything was so clean! The location is super central, 4 mins walk from Vitosha boulevard and so many restaurants around. The stuff was amazing and very helpful, they let us leave our baggage on our last day because our flight was at night.

It was all PERFECT

The room size, the view and the location was very good

We received coffee capsules for the first night of our stay. When i asked housekeeper lady to replenish next day. She said only first night it is complementary. I don’t understand this. If it is a nice hotel, and 4 stars it should be included in the price of the rooms. What’s different between 1st night and 2nd or 3rd night… better higher the price little and provide it complementary all the way :)

Beautiful place near the Culture Palace (where we saw a great concert) and the Central Park. Easily reachable from the airport by taxi, 24 hours reception, light meals and soft drinks are available in the hotel lobby.

We asked for breakfast package for the last day as our flight started too early in the morning. It was a sandvich, an apple and some water. I think it would be better to complete a list with 3-4 different choices for the guests to choose at pre-ordering.