The place is very well located, close to the city center. Rooms are very clean and spacious and the breakfast offered a good variety to choose from.

The parking - there are 2 options: one underground parking right next to the hotel which offers very few parking lots and is a little bit too tight and expensive (40 BGN/night) and another underground parking about 500 m from the hotel (20 BGN/night) - a bit too far (you have to carry your luggage from the parking to the hotel, as in front of the hotel there is no place you can stop the car and drop off your bags).

As of the summer of 2023, it is obvious the hotel has been recently renovated. There is new stone work, carpets and lighting as well as fresh paint. The bathroom is new, spacious and well stocked with more than adequate water pressure and flow. The room is also spacious and large enough for two people to enjoy the space. The room electronics are new and the room has inbuilt USB chargers. There is refrigerator and mini bar which was extremely useful during the hot months. You can run the A/C or open a window but not both (this somehow make good sense). The breakfast is a buffet of wonderful food and great start to the day. The hotel itself is located between two metro stops and directly in front of tram stops. It is easy to get to and from nearly all the sights in central Sofia by foot or tram with the Metro being an option for more distant treks. The staff at the hotel are friendly and appear happy to help you. All in all it was a fantastic stay and I could definitely recommend the hotel. I hope to stay there again someday.

The Trams are very loud at night. Having the window open is not possible for outward facing rooms.

Overall, the hotel provides a good quality experience, with no surprises: no bad surprises, but also not good ones. The hotel has quite a central location, you can walk to many places, and there is a public transport nearby. The staff is friendly and helpful, their English is good. The room was well maintained, everything was in place and worked well. The breakfast was good and tasty, but lacked the extra quality touch and willingness to refresh the menu. Jacuzzi and sauna were working (quite basic, no luxury). We got an option to do the late checkout for a very reasonable price.

The room equipment was OK but not modern. There were no USB connectors. The jacuzzi and the sauna are quite small, and have limited working hours. Same breakfast was served every day,

my stay does not include any of them like breakfast. At least they could put small bottle of water free for visitors. But room was clean,large,wifi was good and not effected. Staff is nice & polite. People who stays there are also nice which is also important

Charging 20-24 euro for early checking is unacceptable. I have to wait 4 hours in the mall with 3 hours sleep on sunday morning. You are already charging 70 euro for 24 hours then you are requesting 20 euro for 4 hours early enterance. I had never come across with that. As a result, I did not pay and I had to wait 4-5 hours for the check-in so it was not a nice experiance at all.

We booked the room with a kitchen area for the size of the room which was perfect. There was a note from the member of staff who had prepared the room (Tsveti) and this gave a really personal touch to the whole experience. Robes were available on request (although one lacked a belt but we weren't chasing that up). The fittings throughout were thought through - there were sockets next to the bed (this is not as obvious a thing as you would expect). There were different levels of lighting even a lovely subdued level. Our room overlooked the main road on the front which should have been noisy but triple glazing took care of that. Breakfast was a buffet style with a great selection of both hot and cold meats on offer as well as cereal etc. There was a coffee machine but also a filter pot. We asked for a 'takeaway' breakfast on our final morning and that was delightful. The breakfast room (restaurant) was light and airy. We asked about a taxi for the airport at 4am and were told 'no problem' and they were right - I think, like many hotels in Sofia, they have drivers on call. In fact the staff were so good that after completing this review I am going to email them to thank them for a great stay. Great position, 15 minutes walk from the main strip.

Now I am being petty but, like many hotels, there isn't a list of what TV channels there are so you spend time going up and down trying to find something. But as I said this was petty.

The breakfast was surprisingly well spread - a great mix of cold and hot options. The room quality were good - not great but good. Nothing particularly wrong but looked a bit dated. The staff were super friendly and the neighborhood is super safe. Housekeeping was efficient and thorough. And oh the rooms were very quiet and the beds very comfy. Definitely value for money.

2 of the rooms had a bit of toilet / drain smell (we had rented 3 rooms as a group). We did not raise this with the staff - I get a feeling that there would have been a prompt response.

For what we paid I thought the room was excellent - it was clean and the bed was very comfortable, (the bathroom was also modern and clean)! The staff were polite and helpful, and the hotel was well located for a self-planned walking tour of the city centre! The breakfast (typical European hotel offerings) was also nice!

The initial directions given to the hotel's second carpark were not at all accurate, but when we went back to the hotel we were given accurate directions, so no harm done :)

Stayed for a few nights with my wife during our vacations and first time in Sofia. We stayed in one of the new bedroom which was fantastic, bed was excellent, bedroom was clear, A/C worked perfectly. Breakfast is pretty good too. Location is close (walking distance) to most of the main city attractions and good restaurants. Hotel is also 6min walking distance from one of the main Metro stations of the city and from there we could go anywhere we wanted.

Breakfast can get a bit crowded, specially on weekends...with lack of food.

Great hotel- great value - clean - great location- food is OK on site - wouldn't stay again !

The room was great (modern and clean) and the bed super comfortable (soft mattress, good pillows and large size). It was also quiet. The staff were all really friendly and welcoming. The breakfast was decent too. The free (patrolled and underground) parking is handy and not so far away, less than 5 mins on a busy, well-lit road.

I didn't get a chance to use the spa. It would be so much better if it opened earlier.