We felt fully spoilt with all the facilities, the saunas and pool were exceptional, the breakfast offered so much choice and was well cooked and presented. Our apartment was huge, for 3 of us we were not cramped at all. The coffee station was an excellent extra and the choice of teas offered.

We had a hob in the kitchen for cooking but no pans or plates. The kitchen had cutlery and cups but I think if you have a dining table and hob you need plates and at least one pan. Especially if you are staying a few days.

Good location just off the ring road so easy to find, just a short drive to the city centre. Although there is a lot of traffic it is not very noisy as you keep your windows shut. Secured free underground parking with direct acess to rooms and elevators. Very pretty, warm and clean swimming pool, several different saunas (it was included in the price of our room). The staff was very nice and helpful. Great breakfast, some different choices every day. The room was big with a spacious new shower and good hot water pressure

Jacuzzi and Turkish bath were not working. The dinner at the restaurant is just a fixed menu with no choices, it was not bad, just too simple for the price : 15 euros for a chicken breast, some fries and a salad. But we were tired after the trip so any food was welcome as long as we did not need to go out. The room could use a bit of refurbishment, there were some stains on the curpet and on the curtains but nothing too visible.

First big plus was that the hotel has an underground parking ( free), when we arrived it was raining and that helped us a lot. Second is that the room we stayed was huge, our two kids felt so free to run around the room and to play. Room had very nice view on the mountain, a King size bed and two sofas, but we fit all 4 in the bed, a kitchenette with dining table ( also a plus) and a big screen TV. Restaurant for breakfast was at 5th floor, it had good variety of food, fresh coffee from a coffee grinding machine.

Unfortunately the Restaurant ( besides breakfast) was closed but the staff recommended a near restaurant ( Victoria) we ordered and had a good meal. We let the kids run in the room freely with their bare feet, on the ground was a rug, very comfy at feel but when we wanted to wash the kids we saw that their feet soles were black. I would recommend the staff more cleaning of the rugs/ carpets.

It is very cheap given that the price includes breakfast, and the use of the pool, spa/ sauna, jacuzzi and fitness facilities. Relatively good location with a nice view of the mountain. The room was quiet, spacious and clean, with a nice bathroom with a bathtub. Staff was super lovely and helpful every time we interacted in the three days we were there. The pool was big enough and the water was warm. The spa has a good choice of facilities and was quite enjoyable and relaxing. The massages they offer are reasonably priced.

The hotel was a bit inconvenient to reach by public transport depending on the time of day, however it is still in the city and taxis are cheap. The jacuzzi was quite unpleasant to use- it was dirty and the water smelled like feet the whole time. The restaurant wasn't open for lunch and dinner, perhaps because it was January and not that many people were around so we had to go out or order food online for each meal. It would be nice if they have more food options for breakfast for people who don't eat animal products, even if it's just an alternative milk (soya, almond, etc.) to go with the cereals/ coffee.

The hotel is nice actually, a litle bit older already, so some renewal will be very good step ahead. But in our 2 bedroom apartment everything was OK - nice kitchen, glasses, plates, etc. Thank you for the welcome package - some snacks, wine, chocolates, juices, mineral water. We were there late in the evening, with 3 children, so it was really a nice surprice! A lot of different type of tea and coffee in the apartment - free of charge. Two large bedrooms in the apartment, each with a bathroom. Nice living area. A lot of balconies with view over Sofia. SPA center has 3 types of sauna, large relax area with great swinging beds, steam-room, jakuzzi and not small swimming pool. The swimming pool was clean enough but jakuzzi - not. At the second day we saw that the personal is starting to clean it and to change the water inside. The personal, especially the lady at the reception is very polite and helpful. The underground Parking is large enough and free of charge. Easy to go in and go out.

More light in the hotel at all is needed. It's too dark. In the SPA - no light in the steam room. The breakfast needs improvement... It's too basic.

When I read the comments of previous people who stayed in this hotel, I was a bit worried. This was my experience: - the room is spacious, bed is comfortable, bathroom is really good, and the best thing was heating (you can adjust the temperature however you want) - breakfast was really good, the staff are really nice, you have a really nice choice of food and coffee machines that have every type of coffee - SPA center is also good, with different types of sauna, pool, jacuzzi, massages and gym - the hotel has a private garage inside with 3 floors underneath so you car is safe - the staff and manager of hotel are nice - I didn’t have a problem with them at all - when I asked for bathrobes, because we didn’t get them, they solved the problem within couple of minutes

Honestly, the only thing I can mention in this section is that this could be a problem for the people who didn’t come with a car because it’s not near the center of the city.

The SPA is really good! There is a lot of equipment and a great variety of saunas. Besides, the massages were very good too. The reception /bar staff - one person is doing both jobs are really professional.

The breakfast- the second day of stay the milk had an awful taste and smell. The croissants we received the first day, just missing the second day.

We had a nice Time with my 9y. son. Nice breakfast, kind staff, enjoyed our Time at the hotel spa which is free. We had a car and the free parking at the hotel was useful!

Incredible Rooms, almost an apartment, probably 85m2, 2 rooms, 2 bathrooms. Too bad we only stayed one night. The view is not the best as is close to the highway, still very practical if coming or going to the airport and easy access to the center.

Although in general is was great, some tissues in curtains, walls and furniture where a bit dirty. Minor though.

Rooms wher ok and shower was fantastic staff friendly and happy to help swimming fantastic lovey stay

Nothing realy was happy with everything lovely place